Hi;
I have over 40 years of experience and expertise in the field of mental health as a Licensed Clinical Social Worker, a Licensed Professional Counselor and Licensed Marriage and Family Therapist . I have thoroughly enjoyed spending my career treating the elderly, adults, adolescents, children and their families in private practice, residential , hospital and educational settings. I've received specialized training in trauma treatment , cognitive behavioral therapy, PTSD treatment, play therapy, solution focused therapy and client centered therapy, among many other treatment modalities .
I truly believe that every individual deserves help, treatment and the opportunity for hope. I've been told , numerous times , that I possess a wonderful sense of humor; I believe that laughter , along with compassion , empathy , kindness and understanding are mandatory to be give an individual the therapeutic outcome they deserve.
I've held several administrative positions in mental health including directing a residential treatment program for severely emotionally disturbed children and years later I was the Director of Psychiatry for a major children's medical center.
I spent several years working with adults with intellectual and developmental disabilities helping them navigate the system and building relationships within the community.
In private practice I worked with adults struggling with relationship issues, stress issues, issues related to raising difficult to manage children and adolescents and parenting issues. I have spent 5 years working with the elderly who have been recently diagnosed with early onset dementia , Alzheimer's who are co-diagnosed with anxiety disorders and depression.
This past year has been extremely difficult for adults, children and families. As a result, it has created stressful situations for parents. If you've had difficulties with these issues , I taught parenting classes for numerous years and I'm more than happy to help with issues related to anxiety, depression and any school related problems your children or adolescents may be experiencing as a result of the pandemic.
Please feel free to reach out to me, I'm here to help.
I look forward to working with each one of you !
Professional experience
42 yrs in practice
Stress and anxiety Family conflicts Trauma and abuse Parenting issues Depression
Additional areas of focus:Relationship issues, Coping with grief and loss, Anger management, Motivation, self esteem, and confidence, Bipolar disorder, Coping with life changes, Concentration, memory and focus (ADHD), Aging and geriatric issues, Cancer, Caregiver issues and stress, Co-morbidity, Divorce and separation, Family of origin issues, Family problems, Hospice and end-of-life counseling, Mood disorders, Obsessions, compulsions, and OCD, Social anxiety and phobia, Workplace issues, Young adult issues
These quotes represent just a few of the many positive reviews that we have received for Carolyn Presnall. We don't pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.
She is very understanding. I. Love how she doesn't just sit and listen she talkes and makes it feel like a conversation. Also this was my first time in therapy and she helped me thru it when I felt stuck.
Written on May 29, 2026 after therapy with Carolyn for 2 weeks on issues concerning stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, sleeping disorders, parenting issues, self esteem, anger management, career difficulties, coping with life changes, and adhd
She's very kind and understanding. She's helped me understand that I can control certain parts of my life and how to regulate my emotions
Written on May 17, 2026 after therapy with Carolyn for 3 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, intimacy-related issues, self esteem, anger management, coping with life changes, and compassion fatigue
Carolyn is really easy to talk to and make appointments with. I am very happy with the whole process.
Written on Mar 24, 2026 after therapy with Carolyn for 1 month on issues concerning depression
Carolyn is an amazing person. She definitely takes her time and find ways for you to be transparent with her and yourself. Definitely recommend her to anyone.
Written on Nov 10, 2025 after therapy with Carolyn for 3 years and 3 months on issues concerning depression, relationship issues, and anger management
She’s the best!
Written on Oct 30, 2025 after therapy with Carolyn for 8 months on issues concerning family conflicts, and parenting issues
Wonderful, caring personality. She provides helpful tools to navigate through life.
Written on Oct 28, 2025 after therapy with Carolyn for 3 months on issues concerning stress, anxiety, grief, coping with life changes, and adhd
Carolyn is the best! She really gets to know you as a person and helps with any need.
Written on Apr 30, 2025 after therapy with Carolyn for 8 months on issues concerning relationship issues, and grief
I love Carolyn! She really listens to me and makes me feel understood. Couldn’t recommend her more!
Written on Aug 25, 2024 after therapy with Carolyn for 1 month on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, intimacy-related issues, eating disorders, self esteem, and anger management
My life has changed for the better after speaking with Carolyn! She not only talked me through difficult times, but she also cared about my typical boring life and was there with me through it all. She is also an amazing, strong, intelligent human being who's an expert in her field and genuinely a great person.
Written on Aug 09, 2024 after therapy with Carolyn for 1 year and 6 months on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, intimacy-related issues, self esteem, career difficulties, and coping with life changes
Carolyn is a very capable, caring, and experienced therapist. She provides a safe space for her clients, enables them to make powerful insights about themselves, and provides actionable steps for them to work on themselves. She is also very engaging and fun to interact with. I highly recommend Carolyn and am glad to have found her.
Written on Dec 04, 2023 after therapy with Carolyn for 2 weeks on issues concerning stress, anxiety, family conflicts, grief, parenting issues, and coping with life changes
Carolyn is a lovely and supportive therapist. If you don't know where to start, she will prompt you for difficulties and accomplishments you're experiencing. She is very good at building rapport with patients. I should know, I know I'm not an easy patient
Written on Sep 28, 2023 after therapy with Carolyn for 1 year and 3 months on issues concerning depression, stress, anxiety, relationship issues, sleeping disorders, self esteem, career difficulties, coaching, compassion fatigue, and adhd
Carolyn has been so helpful. I appreciate her knowledge and experience.
Written on Aug 17, 2023 after therapy with Carolyn for 5 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, parenting issues, self esteem, and compassion fatigue
She checks in on my consistently and makes sure that even if my problems feel big she can help me choose one problem at a time. I'm so grateful to her
Written on Jul 03, 2023 after therapy with Carolyn for 1 year and 1 month on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, parenting issues, self esteem, coping with life changes, compassion fatigue, and adhd
She's fantastic
Written on Mar 14, 2023 after therapy with Carolyn for 8 months
Carolyn has been great for me. I was skeptical at first, because my previous attempts at therapy were unsuccessful. However, Carolyn is so practical and easy to talk to that our sessions felt less like appointments and more like open and thought-provoking discussions. I’d recommend Carolyn to anybody - especially if you are just dipping your toes in the therapy waters!
Written on Mar 03, 2023 after therapy with Carolyn for 9 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, self esteem, anger management, and parenting issues
Really appreciate her
Written on Feb 14, 2023 after therapy with Carolyn for 1 year and 1 month on issues concerning stress, anxiety, family conflicts, and coping with life changes
Very understanding
Written on Sep 01, 2022 after therapy with Carolyn for 1 month on issues concerning depression, stress, anxiety, addictions, relationship issues, trauma and abuse, grief, intimacy-related issues, parenting issues, self esteem, anger management, bipolar disorder, coping with life changes, and adhd
Carolyn is very interested in me as a person and finding ways to improve my issues and concerns. She has been great to talk with regarding behavioral and communication patterns I've developed from childhood trauma and experiences, and is quick to respond when I send her a message in the portal. I am thoroughly enjoying using Betterhelp for therapy and Carolyn has been wonderful and supportive.
Written on Aug 01, 2022 after therapy with Carolyn for 2 months on issues concerning stress, anxiety, relationship issues, trauma and abuse, intimacy-related issues, self esteem, and adhd
Carolyn Presnall is awesome and caring
Written on Apr 02, 2022 after therapy with Carolyn for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, sleeping disorders, self esteem, career difficulties, coping with life changes, compassion fatigue, and adhd
Carolyn is a an empathetic and caring counselor. I know she hears what I'm trying to say and we work together to set tangible goals that help me succeed on my path of growth and success.
Written on Mar 30, 2022 after therapy with Carolyn for 3 months on issues concerning adhd
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