Charlotte Neville

I have seen quite a few therapists in the past and I can easily say Charlotte has been one of the most helpful. She is great at identifying the root cause of struggles and gives helpful insights on how to work through them. I learned new tools for coping with my anxiety and learned something new about myself every session. I looked forward to speaking with Charlotte every week!

Fantastic Counselor who is able to dive deep and identify what I’m going through and offer constructive, useful and practical advice. Very respectful and I feel very comfortable being myself with her during our sessions.

In our short time together Charlotte has been good in letting me see my situation and helping me process my thinking and feelings.

Charlotte has a lot of insight and has helped me tremendously in my view of self and others. She is compassionate, yet honest about life--which I appreciate. She has helped me discover my voice and for that I am grateful!

I love Charlotte! She is super nice and helpful. I feel like she really understands me and my problems and helps me get through them. I really appreciate her.

Great therapy advice

I love speaking with Charlotte. She’s helped me in ways I didn’t know I needed and I really look forward to our calls. She has a unique counsellor style that works perfect for me. I highly recommend her.

In the few sessions I’ve had w/Charlotte, I’ve gained so much more perspective on the things I’ve been thrashing around with for decades. Her insight and perspective are a perfect complement to the therapy I’ve previously received - I feel I am getting a more holistic understanding of my mental health. In 3 sessions, I have already added to my skills, and feel more hopeful about my life. Thank you, Charlotte.

Charlotte and I only got to see each other once, for reasons unrelated to her style. She provides tools for you to help yourself. In the 20 years I’ve been seeing therapists, no one has provided better advice. Excellent therapist.

Good counsel with empathy and care.

Very happy with the help

Joining BetterHelp and being paired with Charlotte was the best thing I could have ever done! She was able to help me push past some fairly crippling anxiety that I had been dealing with for most of my life. She was able to help me manage my anxiety, break anxious cycles, and start enjoying life again. I am forever thankful!

Thank you Charlotte. You are the best and your positivity is infectious. I can’t appreciate you enough for helping me and you make me want to be the best version of myself. God bless you!
The world would be a better place if more people were like you ;)
Your energy, your smile, you attitude and your support is helping me in many ways. I am always thankful to you from core of my heart :)

Charlotte is an amazing person and very professional. I felt very comfortable opening up to her and got a solid advice for my concerns. Thank you!

In just a few sessions, Charlotte has helped me to really identify the root of deeper issues and provide compassionate prompts, advice, and techniques which have helped me resolve them. Charlotte is very grounded and friendly in the way she communicates, which I find easy and calming to interact with. I’m very happy with her as a counselor and Charlotte will be my first choice for future sessions.

she’s really helpful and able to identify the roots of my issue

She is an excellent lestener, logic and smart. She understands quickly your issue and gives you directly the effective and practical ways to overcome your concerns. I am glad to have this experience with Charlotte. I strongly recommend her.

Charlotte Nerville is an awesome counselor to have. She's helped so much and makes a good listening ear with great advise.

I'm going to note that I've only been in therapy for about a month, but I do want to say that Charlotte is one if not the best therapist I've had.

She takes the time to go past the usual 'and how does that make you feel' and actually look at what underlying beliefs/values can be causing your emotions and behaviors and it's amazing how much insight she's given me and helped me find in myself. I am not healed but I am feeling hopeful which is huge because when I started therapy, I felt like I had no hope and I would just be this way forever.

Thank you Charlotte!! and if anyone reads this review and gets matched with her I want you to know that she may push you to think of some uncomfortable things but the relief and insight you get is worth it and you are lucky to have her!

Charlotte is an amazing counselor. She has the incredible ability to identify the root or core of an issue and immediately suggest helpful, practical and creative advice, information and tools to navigate the issue or problem. She is patient and understanding. She has been a very important component on my journey of self discovery, self actualisation and healing. I always come away feeling much better after a session with Charlotte. Thanks Charlotte!

Charlotte has been absolutely wonderful to work with! She helped me work through anxiety, low self-confidence, stress and depression in tough life situations. Talking with Charlotte gave me a release to express and verbalize all the things that I had been bottling up in my own mind without sharing them, and that in itself was very helpful. Charlotte is warm, kind, makes you feel very comfortable during the sessions with her. She really helped me cope with all the constant changes and challenges in life and helped me with the right perspective, mindset and tools to deal with feeling overwhelmed or anxious as a highly anxious person. I thank Charlotte for helping me build positive perspectives and self-confidence, and easing my anxious mind at times when I needed it most. I feel good and confident now to take on the world with these therapy sessions and tools, and would be open to this again when I need it again.

Charlotte is great. I really hit the jackpot by getting her as my first counselor. I didn’t have to wade through 2-3 people before I got to her like I have had to at other places.

She is a great help.

Charlotte is great!

Charlotte has been great to work with. She helped me dig up some tools I hadn't used for a while. Taught me a new tool called 422. It does help with daily mood.

Charlotte is very good at helping her patients identify a main structured point in whatever is conflicting them and then acting on that conflicted point with a plan of attack to get you where you need to be. She thinks deeper than what the issue is itself and helps identify other problem categories. I would highly recommend her for she has helped me with doing some deep searching and finding my motivation for achieving some goals I wouldnt have otherwise.

I appreciate the sessions I have been having with Charlotte over the past few months. They help to put things in perspective and help me to understand myself. I am always learning. I especially like when Charlotte asks me questions that make me stop and think - they are not always easy to answer, but they point me in a good direction to keep making progress. I'm also grateful that BetterHelp made it possible to have access to a Christian counsellor. Thanks Charlote.

Ms. Charlotte came into my life on a time that I did not expect to find a way out anymore. I have been struggling with PTSD my entire life and going through a violent attack with just finding therapists who were prejudiced, endangered me physically and mentally and let me down, (and women in general), BetterHelp was my last resort. I was fortunate enough to be matched with a kind soul like hers with tons of experience. I know not everyone is happy with BetterHelp's services, but they could not have matched me to a better person. I never knew that PTSD could be dealt with involving a professional in such a safe and healthy way. The moments you do not agree or do not feel understood, you can easily discuss with her and return to sessions afterward. On top of that, she looks like the cool grandmother you never had, offering comfort and a safe space throughout the sessions which every professional should be able to.

Charlotte is quite friendly, non-judgemental and always listens to your concerns no matter what the issue is, I would recommend her

Very easy to talk to you and very helpful.

I haven't been talking with Charlotte for very long- but already she has started to help me heal and feel better by listening and understanding. She's also given me great strategies to use when I'm feeling overwhelmed or anxious, I know she's always a chat away if I'm having a bad day.

It is still early in my care but so far she has been very helpful and reassuring

Charlotte has helped me realize and understand the direction in which I want to take my life. She has made me realize the importance in setting goals for myself and building/removing habits that would either help or hinder my progress towards those goals.

She is good at hearing what I am feeling through what I am saying and verbalizing that’s to me. Sometimes when she does that I feel like she realized a huge secret I am not willing to admit but it helps me process things and I am excited to be working on myself with her.

I was and still am going through a lot of changes in my life. Divorce, promotion, relocation to another country, new role, new team, new life, new love. I feel so lucky to be supported by Charlotte on my way. I was addicted to alcohol, smoking, doing harm to myself before we started working together. Now I am going to a gym, my life looks very promising, I stopped smoking and reduced alcohol intake. I like to live my life now, even if it is still not an easy one. I want to become a mother, and Charlotte is a great help to get there.

Charlotte is wonderful! I love being able to talk with her any time about anything. She often brings new perspective and knowledge. I have been doing so much better because of her!

She’s amazing! She listens and advises me based on the circumstances i’m facing and she definitely does her best to understand where i’m coming from

Charlotte has helped me with a lot of issues. She is understanding and thoughtful. She helped me figure out how to look at things differently and how to better deal with life when it gets to be too much. Thank you, Charlotte.

Charlotte has been amazing and understanding. This has been a great experience for me to grow and improve myself. She is there every step of the way. It feels good to have someone on your team rooting for you.

Charlotte really takes the time to listen to me and makes me feel appreciated. She knows what to say and how to say it to make me understand what I’m going through.

Charlotte helped me figure out the root of some of my problems from middle school to better understand my current self. Thanks to her I'll continue to work on those things and let go of the past.

I have used This company for 2 months now and I feel there's a improvement already. What a wonderful app and company. Thank you Charlotte for being my counselor.

Charlotte is understanding and calm — a wonderful confidante during an unsettling time in my life. Our sessions leave me more focused and confident of the steps that I can take to move in a positive direction.

Charlotte is very understanding and is a great listener. I started to feel better since the first day I started the service, and felt even better after the video call session. Thank you Charlotte! Thanks BetterHelp!

Charlotte became my friend and confidante the first time I talked to her. It is so helpful to have someone who's understanding and also knowledgeable to be there for you every day. I think she is helping me get back on my feet and feel good again and able to enjoy life like I should. I will definitely call upon her if and when traumatic circumstances happen.

Charlotte was just awesome, it was really a pleasure to work with her and I would recommend her highly. If and when another breakdown occurs I know exactly who I will want to talk to.

Charlotte is fantastic. She’s given me some things to research and keeps the dialogue open. She is great about getting me to dig deeper and supports me in rediscovering myself.

Charlotte has helped me realize that I am more than just a mom. I am human. I make mistakes but I don’t let them define me. She has helped me through anxiety.