I am a Licensed Mental Health Counselor with over 5 years of experience working in the substance abuse/addiction field and in private practice. Currently I am the Clinical Director of a substance abuse facility, and operate a small private practice. I have helped clients with a variety of issues including substance abuse, trauma, process/cross addictions, eating disorders, anxiety, depression, mood disorders, ADHD, OCD, relationship and family issues, stress, phase of life issues, low self-esteem, and personality disorders. I have also had a lot of experience working with many different cultures and pride myself on being highly culturally sensitive and knowledgeable.
My approach to therapy is warm yet direct. I enjoy encouraging and empowering my clients to make positive changes in their lives. I provide a non-bias, non-judgmental atmosphere, and supportive atmosphere. I utilize a variety of different theories and techniques including CBT, DBT, motivational interviewing, Rapid Trauma Resolution, solution-focused therapy, positive psychology, family and couples counseling, and more. I maintain several certifications and have been trained in specific therapies including: Mastered Certified Addiction Professional; Internationally Certified Alcohol and Drug Counselor; Advanced Certified Relapse Prevention Specialist; Rapid Trauma Resolution w/Clinical Hypnosis; Gottman Couples Therapy, Level 1 Certified; DBT skills, and EMDR.
I commend anyone who is looking to better themselves. It takes courage to seek for a more fulfilling and happier life and to take the first steps towards a change. If you are ready to take that step I am here to support and empower you. I look forward to working with you!
Professional experience
7 yrs in practice
Coping with addictions Relationship issues Family conflicts Trauma and abuse Motivation, self esteem, and confidence
Additional areas of focus:Stress and anxiety, LGBTQ+ related issues, Coping with grief and loss, Intimacy related issues, Eating disorders, Sleeping disorders, Parenting issues, Anger management, Career difficulties, Bipolar disorder, Depression, Coping with life changes, Abandonment, Adoption and foster care, Attachment issues, Blended family issues, Body image, Caregiver issues and stress, Codependency, Commitment issues, Communication problems, Control issues, Dependent personality, Divorce and separation, Domestic violence, Drug and alcohol addiction, Eating and food-related issues, Emptiness, Family of origin issues, Family problems, Forgiveness, Guilt and shame, Impulsivity, Infidelity, Isolation / loneliness, Jealousy, Life purpose, Money and financial issues, Mood disorders, Multicultural concerns, Obsessions, compulsions, and OCD, Panic disorder and panic attacks, Personality disorders, Phobias, Postpartum depression, Post-traumatic stress, Process addiction (porn, exercise, gambling), Seasonal Affective Disorder (SAD), Self-love, Sexual assault and abuse, Sexuality, Social anxiety and phobia, Women's issues, Workplace issues, Young adult issues
Clinical approaches: Cognitive Behavioral Therapy (CBT), Eye Movement Desensitization and Reprocessing (EMDR), Motivational Interviewing, Solution-Focused Therapy, Trauma-Focused Therapy
Services offered
Messaging
License information
NH LCMHC 3038
FL LMHC MH15192
WI LPC 10431 - 125
NJ LPC 37PC00889000
Reviews
These quotes represent just a few of the many positive reviews that we have received for Genna Cincogrono. We don't pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.
Genna has been supportive and keeps in touch
Would recommend
Written on Jun 23, 2026 after therapy with Genna for 4 months on issues concerning addictions, relationship issues, and intimacy-related issues
Genna has been an awesome ally for me. She always checks on me and makes me feel heard. She offers great advice which is very thought provoking for me. When I feel like I have nobody I can talk to, Genna is always available and I appreciate her for that.
Written on Oct 29, 2025 after therapy with Genna for 5 years and 6 months on issues concerning relationship issues
Genna has been an asset in my healing journey. She has supported me through the loss of my dad, the pandemic, and being separated from my husband. Her support is a huge part of my journey.
Written on Jan 14, 2024 after therapy with Genna for 3 years and 8 months on issues concerning stress, anxiety, relationship issues, and self esteem
I love speaking with Genna! She is always so kind and respectful
Written on Sep 13, 2023 after therapy with Genna for 2 years and 3 months on issues concerning depression, stress, anxiety, family conflicts, and self esteem
Genna is very helpful. She's straight forward and honest with me. I appreciate her.
Written on Jul 19, 2023 after therapy with Genna for 2 weeks on issues concerning addictions, coaching, and adhd
Therapy has been very helpful! I enjoy working with Genna.
Written on May 14, 2023 after therapy with Genna for 2 months on issues concerning depression, stress, anxiety, relationship issues, self esteem, and coping with life changes
Genna and I started off on the right foot. She was caring and listened to my issues while giving ne meaningful work to address outside of our meetings. It felt like she truly cared about my well-being, and I was happy to see what a few more months would bring. When we started getting into more sensitive parts of my past, We had some differences with our schedule. One week, Genna misunderstood my comments and was a no-show to one of our meetings and another week. I answered her too late and missed a slot. At this point, Jenna was all too quick to give up on our sessions. Meanwhile, my past was now on the center of my mind while I was dealing with an influx of new incoming problems, and having my therapist give up on me was not a great feeling. She did not want to continue our sessions which made me feel like she did not care about helping me improve overall . I have found myself really frustrated with this and tried to come up with better solution, I suggested what if we meet at the same time on a weekly basis or what else could I do in order to keep her as my therapist, but she had no interest in doing so. She even said there was no need to go back and forth and she had a waitlist. It made me feel like a number. My only complaint would be that it did not seem like her care was enduring but If your schedule is more open, and you are more willing to adapt to her you will be in a better position than I was. Like I said she is a great listener and will give you meaningful work if you are willing to put it in. I would only wish her and her clients luck in the future!
Written on Feb 26, 2023 after therapy with Genna for 2 months on issues concerning depression, addictions, relationship issues, family conflicts, trauma and abuse, grief, self esteem, anger management, coping with life changes, and adhd
She is great!
Written on Dec 07, 2022 after therapy with Genna for 2 weeks on issues concerning trauma and abuse
I think she deserves a raise, because of all of the crap that I must put her through (as well as any other clients) . She's greatly appreciated.
Written on Oct 05, 2022 after therapy with Genna for 2 years and 5 months on issues concerning depression, stress, anxiety, grief, intimacy-related issues, self esteem, anger management, career difficulties, bipolar disorder, coaching, compassion fatigue, and adhd
Genna came into my life at a time when I was in a lot of chaos. She patiently worked with me until I found some peace of mind and got me through an extremely difficult period. She's kind and professional. One of the best BetterHelp has to offer.
Written on Aug 05, 2022 after therapy with Genna for 4 months on issues concerning lgbt, trauma and abuse, and intimacy-related issues
Genna gives me the support that I feel like I am lacking in life. I do not have many women that I can disclose everything with so, I feel very comfortable sharing with her. She gives me good advice and asks the right questions. She is great!
Written on Apr 15, 2022 after therapy with Genna for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, and self esteem
Genna is awesome. She taught me how to maintain healthier boundaries with my mom. She really listens and understands your issues.
Written on Jan 23, 2022 after therapy with Genna for 1 year and 9 months on issues concerning family conflicts
Genna was great! She understood me and help me really target the root of my issues.
Written on Nov 30, 2021 after therapy with Genna for 6 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, grief, sleeping disorders, self esteem, anger management, coping with life changes, coaching, and adhd
I recently started with Genna, and just the couple sessions we’ve had she’s given me free range to speak freely. I trust her and feel that she’ll definitely be able to help me through what I need to. I’m excited to continue my journey of therapy with her
Written on Jul 08, 2021 after therapy with Genna for 3 weeks on issues concerning stress, anxiety, addictions, lgbt, relationship issues, trauma and abuse, grief, intimacy-related issues, self esteem, anger management, coping with life changes, coaching, and adhd
She's great!
Written on Jun 12, 2021 after therapy with Genna for 8 months on issues concerning depression, stress, anxiety, self esteem, and coping with life changes
My counselor is amazing, always fitting me in and works with my schedule, she listens and helps where it is needed. Wouldn’t want another one
Written on Feb 01, 2021 after therapy with Genna for 9 months on issues concerning depression, stress, anxiety, family conflicts, and anger management
Hi Genna was great. I found that she was an active listener and enjoyed our sessions, but I think I need to find someone black to fit my needs.
Written on Jan 12, 2021 after therapy with Genna for 4 months on issues concerning addictions, relationship issues, career difficulties, and coaching
Genna is great! This is my first experience with a counselor so she's extremely supportive and I really enjoy my time with her.
Written on Dec 09, 2020 after therapy with Genna for 7 months on issues concerning depression, stress, anxiety, relationship issues, grief, self esteem, anger management, and coping with life changes
I’ve been working with Genna for 5 months now and she has been amazing. She has been helping me work through my grief and other issues in my life and always listens and provides a new perspective on looking at things.
Written on Oct 10, 2020 after therapy with Genna for 5 months on issues concerning depression, stress, anxiety, grief, and coping with life changes
Genna is easy to talk to and validates my experiences. She has helped me to understand and describe things that I was unable to put into words. I greatly appreciate her work as my counselor.
Written on Sep 17, 2020 after therapy with Genna for 4 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, sleeping disorders, and adhd
Genna has been an amazing therapist, and supported me to transform my life. I had worked with a few therapists before her and struggled to find a something that worked for me. Genna, kind, caring attitude combined with a straightforwardness, really supported me to help me reflect on parts of my life that needed to change, and I felt she was forward enough to address certain behaviors that I didn't really want to acknowledge myself. I have never worked with someone who was so easy to talk to, if your thinking about finding a counselor who's responsive, caring, and professional, Genna is #1. Thanks Genna for helping me to change my life!
Written on Aug 18, 2020 after therapy with Genna for 4 months on issues concerning addictions
I personally would like to thank Genna for a her help during my difficult time. She is very understanding and says the truth with a loving Demeanor. She’s checks up me when at times I haven’t replied back. Thank you so ever much for everything. She’s simply amazing!
Cheers.
Written on Aug 15, 2020 after therapy with Genna for 1 year and 11 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, grief, intimacy-related issues, sleeping disorders, self esteem, anger management, career difficulties, and bipolar disorder
To this point, very happy with Genna as we seem to be pulling back the layers in the right cadence. Lots of work to do yet but I’m very happy to have her on my team!
Written on Jul 31, 2020 after therapy with Genna for 2 months on issues concerning depression, and stress, anxiety
Genna has been incredible to work with. She has prioritized my needs, scheduled times to speak with me and has kept up with my issues as they are unfolding in a way that makes me feel heard. I feel my time with Genna has been successful and have continued my membership just for her.
Written on Jul 29, 2020 after therapy with Genna for 3 months on issues concerning depression, relationship issues, and self esteem
i havent had many sessions yet but i feel pretty comfortable with her
Written on Jul 21, 2020 after therapy with Genna for 2 months on issues concerning depression, stress, anxiety, self esteem, and adhd
She is useful in asking important questions and listening. We are in different time zones so response time is sometimes hard, but overall this is useful for me.
Written on Jul 20, 2020 after therapy with Genna for 2 months on issues concerning depression, stress, anxiety, lgbt, family conflicts, trauma and abuse, grief, eating disorders, parenting issues, self esteem, anger management, career difficulties, and coping with life changes
Since I started therapy Genna has been so supportive. She has helped me work through so many issues. I wasn’t sure if I would like therapy but signing up and getting her as a therapist has made me so glad I did take the step. It was terrifying at first but she has continued to make me feel comfortable
Written on Jul 20, 2020 after therapy with Genna for 3 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, and eating disorders
Genna is kind, understanding and non-judgemental. She listens to my situation, helps me implement positive coping strategies, and helps me work through anything in life that's holding me back. She also responds quickly, keeps everything confidential, and works around my schedule. I always feel comfortable opening up to Genna. I highly recommend Genna!
Written on Jul 19, 2020 after therapy with Genna for 3 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, anger management, career difficulties, and coping with life changes
I think this format has been more helpful than any other format that I've tried. I like the ability to maintain a connection inbetween video calls. I use the messaging like a journal, it allows me to write what I'm feeling when I'm feeling it.
Written on Jul 19, 2020 after therapy with Genna for 2 months on issues concerning depression, stress, anxiety, eating disorders, and self esteem
I’ve really appreciated Genna’s help and she hears my concerns and offers valid solutions.
Written on May 30, 2020 after therapy with Genna for 3 weeks on issues concerning depression, stress, anxiety, lgbt, relationship issues, trauma and abuse, self esteem, career difficulties, coping with life changes, and compassion fatigue
Genna is fantastic! I have been struggling a bit through Covid and she has helped me to find strength and hope through these challenging times. She is amazing!!
Written on May 20, 2020 after therapy with Genna for 2 weeks on issues concerning depression, stress, anxiety, grief, and self esteem
She has helped me so far. I look forward to getting further help.
Written on May 07, 2020 after therapy with Genna for 2 weeks on issues concerning depression, and stress, anxiety
Genna is a wonderful counselor who takes time to listen and reply to your concerns and problems. She is supportive and very easy to open up to.
Written on May 03, 2020 after therapy with Genna for 2 weeks on issues concerning depression, stress, anxiety, addictions, relationship issues, trauma and abuse, grief, self esteem, and career difficulties
Genna is a great counsellor. She quickly understood my problems even though I came from an entirely different culture so I was worried if my BetterHelp counsellor will be able to get me or not, let alone give me therapy. But thankfully she has been so understanding that now I’m extremely comfortable sharing anything with her. She has some wonderful insights & makes me see my problems with another point of view which makes me so calm. She’s so disciplined, organized & so caring. I’m grateful to both Genna & BetterHelp!
Written on Apr 24, 2020 after therapy with Genna for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, intimacy-related issues, and self esteem
Genna is amazing, I couldn’t have picked a better counselor, she always helps and gives me the best advice, and a solution that I didn’t think of before, and she’s very understanding and respectful, and I’m grateful.
Written on Apr 15, 2020 after therapy with Genna for 1 year and 6 months on issues concerning depression, stress, anxiety, family conflicts, eating disorders, and self esteem
I like Genna and am glad I was able to get her back. Feels good to know I have someone to talk to about things that are going on. I always look forward to her responses.
Written on Mar 26, 2020 after therapy with Genna for 6 months on issues concerning depression, stress, anxiety, addictions, relationship issues, trauma and abuse, and eating disorders
Genna has been such a gift! I am so grateful to be working with her. She has developed incredible insight into me in such a short period of time, and provided critical support in very trying times. I appreciate her approach and kindness, the validation she gives me, thoughtfulness in her written responses, and how she makes herself easily available, especially in times of greater need.
Written on Sep 24, 2019 after therapy with Genna for 8 months on issues concerning depression, stress, anxiety, self esteem, career difficulties, coping with life changes, and coaching
Genna gets down to your core fears and addresses them in an understanding, empathetic manner. She has helped me through a very difficult time and has given very valuable, practical advice time and time again. What I like about Genna is that she participates and helps you think of different solutions.
Written on Aug 14, 2019 after therapy with Genna for 7 months on issues concerning depression, relationship issues, family conflicts, and intimacy-related issues
Genna has been a great help to me thus far. She is very understanding, supportive, and offers great insight. I would recommend Genna to any of my friends and family!
Written on May 08, 2019 after therapy with Genna for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, eating disorders, self esteem, and career difficulties
Genna is very attentive and helps me to be more forgiving. I think I have stuck with BetterHelp for longer than intended because of Genna.
Written on Apr 08, 2019 after therapy with Genna for 6 months on issues concerning stress, anxiety, addictions, relationship issues, trauma and abuse, intimacy-related issues, eating disorders, self esteem, and anger management
Genna came at the right time! She is amazing, caring, and honest. I have struggled with many things throughout my life but she has been the best help anyone could hope for! I don’t know what I would do without her advice. Seriously, she’s amazing.
Written on Mar 29, 2019 after therapy with Genna for 2 months on issues concerning depression, stress, anxiety, trauma and abuse, self esteem, career difficulties, coping with life changes, coaching, and adhd
Beat counselor I've ever had. Really takes the time to understand and talk to her patients. Gives an at-home feeling when talking and had great understanding and therapeutic advice.
Written on Mar 26, 2019 after therapy with Genna for 2 months on issues concerning depression, stress, anxiety, addictions, lgbt, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, sleeping disorders, parenting issues, self esteem, anger management, career difficulties, and coping with life changes
She listens. When everyone else in the world stopped listening to me. She listens. She doesn't judge at all and she's understanding. Thank you for helping me and continuing to help me.
Written on Mar 03, 2019 after therapy with Genna for 2 months on issues concerning stress, anxiety, relationship issues, family conflicts, trauma and abuse, intimacy-related issues, eating disorders, sleeping disorders, parenting issues, self esteem, career difficulties, and coping with life changes
I cannot say enough good things about Genna Risucci. She answers me daily and always gives me feedback on what I shared. Her counsel has given me so much understanding about me and my situation. I have grown so much in such a short time and feel fortunate to have the opportunity to work with Genna.
Written on Feb 07, 2019 after therapy with Genna for 2 weeks on issues concerning family conflicts, and grief
Gene is honest, thorough, and insightful. I could not ask for more.
Written on Jan 27, 2019 after therapy with Genna for 4 months on issues concerning depression, stress, anxiety, relationship issues, intimacy-related issues, eating disorders, self esteem, and anger management
Genna is great
Written on Jan 16, 2019 after therapy with Genna for 3 weeks on issues concerning depression, stress, anxiety, addictions, family conflicts, self esteem, bipolar disorder, coping with life changes, and adhd
She made me feel very safe and heard
Written on Dec 19, 2018 after therapy with Genna for 2 weeks on issues concerning relationship issues, family conflicts, intimacy-related issues, eating disorders, sleeping disorders, parenting issues, self esteem, and anger management
Fantastic and very understanding.
Written on Oct 31, 2018 after therapy with Genna for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, sleeping disorders, parenting issues, self esteem, and career difficulties
She is so great and she helps me with everything and also finds solutions to my problems.
Written on Oct 28, 2018 after therapy with Genna for 2 weeks on issues concerning depression, stress, anxiety, trauma and abuse, intimacy-related issues, eating disorders, sleeping disorders, parenting issues, self esteem, and bipolar disorder
I feel so fortunate to have found Genna. She includes a variety of counseling techniques in our discussions and is very welcoming. She responds very quickly and is always willing to lend a helping hand if I'm having a difficult time. I highly recommend her!
Written on Oct 23, 2018 after therapy with Genna for 2 weeks on issues concerning stress, anxiety, addictions, and bipolar disorder
Genna is wonderful, she makes you feel like an equal and doesn't allow you to feel like you are over dramatizing your situation. She's been a wonderful help and I'm so grateful to have had someone like her to talk to.
Written on Oct 14, 2018 after therapy with Genna for 2 weeks on issues concerning stress, anxiety, addictions, relationship issues, family conflicts, self esteem, anger management, and career difficulties
Genna has been patient, considerate and understanding of my issues and takes the time to really listen, read what I'm saying, and respond in ways that nurture and calm me down. I am very grateful to have been paired with her and I wish to continue my services with her in the future.
Written on Oct 04, 2018 after therapy with Genna for 2 weeks on issues concerning depression, stress, anxiety, lgbt, relationship issues, trauma and abuse, eating disorders, sleeping disorders, self esteem, anger management, and career difficulties
I started using the BetterHelp application at a very low point for me. I was matched with Genna and she was very professional, calm, friendly and she provided me with great help and advice. I would definitely recommend her to anyone who is having trouble.
Written on Oct 02, 2018 after therapy with Genna for 6 days on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, sleeping disorders, and parenting issues
Genna is a great person to confide in. She writes back quick and the questions she ask always assures me that she is actually listening. I wouldn't want any other therapist. She's the one for me.
Written on Sep 28, 2018 after therapy with Genna for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, intimacy-related issues, sleeping disorders, and self esteem
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