The Strength of Our Partnership

130M+ covered lives entrusted by over 90 health plans
Exceptional Care You Can Trust
Better Access, Healthier Outcomes
We provide scalable, preventative behavioral care with fast access to an experienced network of therapists and psychiatrists—supporting healthier members and reducing the likelihood of costly emergency and inpatient care.
- 30,000+ licensed therapists
- 33% of therapists identify as BIPOC
- 14 Years average therapists professional experience
Smarter Matching for Improved Care
Data-driven matching connects members with clinicians based on needs, preferences, and quality indicators, helping them engage sooner and stay with the right support. Our approach includes responsibly designed AI tools that enhance matching accuracy while protecting member information and safety.
- 93% therapist-client match fulfillment rate
- 48 Hours average time to begin treatment
- 10+ years of experience
Scalable Quality, Empowered Providers
Care model built around rigorous clinical standards, continuous performance monitoring, strong provider support structures and tools that streamline provider workflows. Responsible AI eases administrative burden and supports clinicians focus on delivering high-quality, evidence-based care members trust and return to. These outcomes are achieved at a scale unmatched in virtual behavioral health.
- 72% of clients reduce their symptoms
- 62% reaching full remission
- 67% reported reduced or no suicidal ideation
*Data reflects BetterHelp internal platform quality and outcomes reporting and additional internal analyses. Individual experiences may vary.
How Members Experience Seamless, Covered Care
What members are saying
“Donna is kind, knowledgeable, and understanding. She listens when she needs to and provides examples and worksheets. Highly recommended.”
- Review from BetterHelp user
“Russell is always an exceptional therapist. His expertise are unparalleled and his attention to detail and service provided are individual and fitting for the situation.”
- Review from BetterHelp user
“I was able to connect with Ros immediately. From the outset, I felt safe, listened to, and able to speak openly.”
- Review from BetterHelp user
*Testimonials are from clients who opted to leave feedback. Individual experiences may vary.
Partnering to Champion Well-Being Everywhere
At BetterHelp, we champion the well-being in all of us. In a landscape shaped by increasing utilization, new regulations, and the need for efficient solutions, we collaborate with plans and organizations to deliver accessible, high-quality, cost-balanced mental health care.
We match every mind to the right care, powered by one of the world's largest online communities for mental health and wellness.
Lisa Giacinti
SVP, Strategic Initiatives
BetterHelp
Learn how we can partner
Connect with usBetterHelp in the News

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