I provide people of all backgrounds with a grounded, nonjudgmental space to be genuine, slow down, and look honestly at who they are and how they arrived here. Therapy with me is not about fixing who you are—it’s about understanding yourself deeply enough to decide where growth is needed and what no longer fits your life today.
As a licensed therapist in Louisiana and Texas, with over two decades of experience, I actively challenge clients in thoughtful, respectful ways to increase psychological flexibility. This includes learning how to reframe and reconstruct long-held viewpoints, examine patterns shaped by life history, and shift perspectives that may once have been protective but are no longer serving you. Your past matters—not as something to stay stuck in, but as a guide for recognizing what you are ready to keep, what needs to change, and what belongs in the archive rather than your present lifestyle.
I believe meaningful change requires honest self-reflection and full acceptance of who you have been, without shame or avoidance. From that grounded place, we can identify your current stage of change, clarify what growth looks like for you now, and move intentionally toward it—whether that involves radical acceptance, empowered decision-making, or actively choosing a new direction.
I work best with adults in their mid-twenties and older who are ready to engage thoughtfully in the therapeutic process. My clinical strengths include relationship dynamics, empowerment, identity development, perspective-shifting, and helping clients navigate periods of transition, breakthrough, or recalibration with clarity and purpose.
Professional experience
21 yrs in practice
RelationshipsFamily conflictsSelf esteem, MotivationDepressionCoping with life changes
Additional areas of focus:Stress, Anxiety, Trauma and abuse, Grief, Parenting issues, Anger management, Career difficulties, Coaching, Compassion fatigue, Abandonment, Attachment issues, Codependency, Communication problems, Divorce and separation, Emptiness, Family of origin issues, Family problems, Forgiveness, Guilt and shame, Infidelity, Isolation / loneliness, Life purpose, Mood disorders, Multicultural concerns, Prejudice and discrimination, Self-love, Women's issues, Workplace issues
Services offered
Video
Phone
Live Chat
Messaging
License information
TX LPC 77206
LA LPC 2935
Reviews
These quotes represent just a few of the many positive reviews that we have received for Jackie Potts-Powell. We don't pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.
Awesome therapist! Relatable and reliable
Written on May 30, 2026 after therapy with Jackie for 11 months on issues concerning stress, anxiety, relationship issues, trauma and abuse, and intimacy-related issues
Mrs. Potts-Powell is phenomenal! I am so glad I have found her. Her expertise is outstanding. I have been looking for a therapist who not only listens, but also helps me uncover patterns that I might not be aware of and help me get out of them and this is exactly what she does. I feel so much better after only 2 mo with Mrs. Potts-Powell. Highly recommend her to anybody who is looking for a therapist who will be proactive and engaged in sessions!
Written on May 13, 2026 after therapy with Jackie for 2 months on issues concerning depression, stress, anxiety, and family conflicts
I have been with Jackie for over a year now and I am extremely grateful to have her as my therapist. She’s genuine kind and truly an expert at what she does
Written on Apr 20, 2026 after therapy with Jackie for 1 year and 4 months on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, parenting issues, self esteem, anger management, career difficulties, bipolar disorder, coping with life changes, coaching, a
Jackie is down to earth, she listens and allows me to process my feelings. She navigate me to the aha moments where I find clarity and subsequent peace.
Written on Apr 13, 2026 after therapy with Jackie for 1 year and 6 months on issues concerning depression, stress, anxiety, lgbt, relationship issues, and self esteem
Ms. Powell is very approachable and warming. Exactly what im looking for in a therapist.
Written on Mar 24, 2026 after therapy with Jackie for 1 month on issues concerning depression, stress, anxiety, sleeping disorders, self esteem, career difficulties, coping with life changes, and adhd
I love the connection. I believe she is here for me, and we are working towards the same goal.
Written on Mar 04, 2026 after therapy with Jackie for 2 weeks on issues concerning relationship issues
10/10 cured my depression realest bad ass women on the planet
Written on Jan 02, 2026 after therapy with Jackie for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, intimacy-related issues, self esteem, career difficulties, and coaching
Jackie has such a welcoming personality, and I look forward to every session. Talking with her makes me feel like I'm catching up with a friend that I haven't seen in a while. She is very knowledgeable, and her expertise has truly helped me implement some positives changes in my life. I couldn't ask for a better therapist!
Written on Dec 13, 2025 after therapy with Jackie for 1 month on issues concerning depression, stress, anxiety, self esteem, career difficulties, and adhd
Jackie is an amazing therapist. She listens to me, offers great input, and leaves me with notes and homework so that I can reflect on our sessions. I would recommend her a million times.
Written on Nov 29, 2025 after therapy with Jackie for 3 months on issues concerning relationship issues, and parenting issues
She’s the best. I’m very grateful to have her as my therapist.
Written on Nov 20, 2025 after therapy with Jackie for 5 months on issues concerning depression, stress, anxiety, trauma and abuse, grief, self esteem, career difficulties, coping with life changes, and coaching
Jackie is absolutely AMAZING! I am so thankful I was pared with her. I honestly thought therapy would be harder but she makes it so easy! Highly recommend her!
Written on Oct 03, 2025 after therapy with Jackie for 1 month on issues concerning relationship issues, intimacy-related issues, and coping with life changes
Jackie is great! I enjoyed our conversations, and excited for future sessions with her. Strongly recommend her.
Written on Sep 25, 2025 after therapy with Jackie for 2 weeks
A great therapist that listens and provides a different view for any situation that you may be experiencing.
Written on Jun 25, 2025 after therapy with Jackie for 6 months on issues concerning stress, anxiety, relationship issues, family conflicts, trauma and abuse, intimacy-related issues, parenting issues, and anger management
Great therapist, personable and very compassionate. I have been enjoying our sessions.
Written on May 06, 2025 after therapy with Jackie for 5 months on issues concerning intimacy-related issues, self esteem, career difficulties, and coaching
Jackie has been wonderful. I highly recommend her. She listens and has given me excellent advice.
Written on May 05, 2025 after therapy with Jackie for 3 weeks on issues concerning relationship issues, and intimacy-related issues
She’s very professional, and listens well. She offers great advice. She also checks in with you to make sure you’re okay.
Written on Apr 14, 2025 after therapy with Jackie for 4 months on issues concerning depression, stress, anxiety, addictions, family conflicts, trauma and abuse, sleeping disorders, self esteem, and career difficulties
Jackie is so real and gets my issues without me having to explain in multiple ways. She is so non judgmental and I just love her!
Written on Mar 13, 2025 after therapy with Jackie for 1 month on issues concerning stress, anxiety, relationship issues, and coping with life changes
Jackie is very personable. I have only had 2 sessions and it feels natural when discussing my matters with her. She provides a space where I feel comfortable sharing. I look forward to my growth as we navigate through each session .
Written on Feb 18, 2025 after therapy with Jackie for 2 weeks on issues concerning depression, stress, anxiety, lgbt, relationship issues, grief, intimacy-related issues, self esteem, career difficulties, and coping with life changes
Ms. Jackie is amazing, I have not been seeing her for very long but I feel like I’ve known her forever. She is so kind and welcoming.
Written on Feb 01, 2025 after therapy with Jackie for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, self esteem, career difficulties, coping with life changes, and adhd
Honestly, I am very grateful for Jackie! I was very hesitant to even start therapy, especially with it being online. I was worried it wouldn’t feel the same as having therapy in person but I just didn’t have the time during the day to go in person. But I am very glad I did start here, Jackie has been nothing but helpful and supportive!! She is very good at what she does and she offers such good hours for people like me who are busy during the day and need sessions available after hours. It’s only been 3 weeks and I’ve already felt such an improvement with only 3 sessions (even from the first one if I’m being honest). I am now recommending BetterHelp to my other friends as well. I truly am grateful for Jackie :)
Written on Jan 31, 2025 after therapy with Jackie for 2 weeks on issues concerning depression, stress, anxiety, lgbt, family conflicts, trauma and abuse, self esteem, career difficulties, coping with life changes, and compassion fatigue
Jackie is understanding and supportive
Written on Jan 23, 2025 after therapy with Jackie for 5 months on issues concerning stress, anxiety, family conflicts, trauma and abuse, anger management, career difficulties, coping with life changes, and compassion fatigue
I am so grateful to work with Jackie. From the very first session, it was clear that she has incredible expertise and a deep understanding of the challenges I’ve been facing. She is an amazing match for me, and I always feel seen and understood. What stands out the most is her ability to relate to me on a personal level while offering different perspectives that have been incredibly helpful in shifting my thinking.
She is not only skilled at offering insight, but also at providing practical guidance that I can apply to my everyday life. Her approach is compassionate yet insightful, and I always leave our sessions feeling clearer and more empowered. I highly recommend her to anyone looking for a therapist who can provide both understanding and real, actionable guidance.
Written on Dec 02, 2024 after therapy with Jackie for 2 months on issues concerning stress, anxiety, and relationship issues
Attending therapy has been the best thing I could have done for myself, especially having a therapist as Mrs Jackie who is compassionate but real. Knowing and accepting I needed help was a big step for me. After talking to Mrs Jackie the first time
I knew I made the right decision.
Written on Nov 08, 2024 after therapy with Jackie for 2 weeks on issues concerning stress, anxiety, family conflicts, and self esteem
So much helpful insight so quickly. I never anticipated feeling so much relief after one conversation. I feel like this relationship has much more to offer.
Written on Sep 17, 2024 after therapy with Jackie for 2 weeks on issues concerning depression
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