Jay Swedlaw

Words cannot describe how grateful I am that I have had Jay as my counselor, to acknowledge and validate my feelings, and help me understand and cope with what I was going through. Having this regular support every month and someone to support my emotional wellbeing has been priceless. I will always be grateful for Jay and highly recommend him as a counselor.

Jay is amazing.

Professional and friendly. Very thorough in finding and identifying the problem/problems and working on solutions.

Jay is amazing. He understands what I’m going through and has been very helpful and responsive.

Jay is awesome. He’s very experienced and listens to my concerns, and I appreciate the type of therapy he offers.

It has been a very nice experience with Jay Swedlaw. He's very understanding and so far his advice has helped me navigate my life better. It helps that I can always send him a message and know he'll respond soon enough. I'd definitely recommend him!

Although I come from a very different background and lifestyle, I feel Jay has been so open to my different way of thinking. This openness is doing so much of the healing, because what comes after this, is inevitable goodness! Jay is trying his incredible best in trying to understand me (which in my opinion is incredibly difficult haha) and I feel with time and perseverance, he will have fully grasped my complexions and thus be able to give the ultimate support I need, not undermining that his continuous support has been continuously beneficial as well! Thank you Jay!

Jay made me feel comfortable from the moment he contacted me. He explained his methods and had a plan, which makes it easy to decide if you want to work the counselor you match with. We’ve had a few chats and he listens and offers good advice.

He’s amazing and understands me. Very glad I got paired with him.

He’s been nothing but understanding of my problems.

Helped me in my darkest times. I don’t know if I would still be here today if it wasn’t for him.

Very expirenced and helpful counseler. Always making me think outside the box :)

I have already told my friends and family about this app. It definitely gives a voice to people who need a more catered approach.

Jay is great for those of us who have very busy schedules. It is nice to know that I can send out thought the moment I feel it and my counselor can think about it. Kind of a revolutionary way to get help. I really like it so far.

Jay has been a strong resource for me to begin moving past some things that burden my daily life. He understands and can offer ideas to help. He asks a lot of questions but without pressure. I’m comfortable discussing anything with Jay.

Jay is simply fantastic. He is patient, persistent, thoughtful, and kind. I couldn't ask for anyone better. Thank you.

Jay gets back in a very timely manner. It appears that he truly and genuinely cares about his patients.

Jay has been fantastic so far. I appreciate how he provides feedback and real suggestions rather than just being a passive listener.

Jay and I have texted back and forth and it's been so helpful to talk about deep issues and he asks the right questions to get me thinking.

I'm really happy with my sessions/chats. He listens and reads my long posts then gives constructive feedback while helping me compartmentalize what I'm feeling. I instantly felt better after ranting and when I was down (disappeared) he still checked in on me which was a nice feeling that showed he cares and wont just forget about you if you don't log in. He's very kind and thoughtful. I find his answers and guidance very helpful.

Jay is very professional, he knew the point in my talking and let me know with respectful way. I know the key in my hand. Thanks again!

So far, Jay is helping me coping a lot with certain issues and give me impulses to navigate my true thoughts and emotions. Very attentive and understanding. Also make me feel very comfortable working with as well. Heavily recommend Jay to anyone.

He responds so quickly and gives such great advice! He makes sure he understands what you’re asking too! He’s so great!

Jay is very helpful. He is always there when I text him. I can ask him as many doubts I have in mind and he responds and helps me to understand things. I am glad I took his help.

I am new to online counseling and thoroughly enjoyed how supportive and helpful Jay was. I come to counseling during a time of true stress, Jay was able to talk me down from that platform by being empathetic, respectful, and caring.

He is very compassionate and caring! He listens to me and my concerns!

Jay has helped me during a very difficult time in my life. He is very supportive and has given me a lot of insight. Thanks.

Jay was very knowledgable and replies to each message including positive impact and I recommend his service.

He says the things I know already but keep pushing away. The truth hurts sometimes but we need to hear it. And though every time I’m apprehensive at first, I always come down from it knowing he’s right. He has helped me a lot.

I need to get to the root of me and I think we are getting there. I am so busy that it is tough to carve out what would be an in person session. This works for me. Jay's been very helpful and I am confident we are getting somewhere

Writing to Jay has been cathartic and his comments have been very helpful in fully identifying the disfunction and abusive relationships I find myself in. It is nice to have someone to share with and get validation for my feelings. He has been great and helps me look clearly at my choices.

I have never felt so confident in disclosing my personal information with somebody before. I have an extremely hard time doing this kind of stuff but Jay made it feel so natural doing so. It felt like I was just texting a friend about my day instead of disclosing private information to some stranger.

I like the way Jay engages with his client. He relates his experiences on a similar level and shares things about himself in a professional way. He is always reaching out and is quick to reply to a message left in his mailbox.

Even though this is counseling online Jay has made this approach a very safe and open but private setting. It is nice knowing I can chat whenever about concerns and challenges I am facing day to day or even struggles I have been dealing with for a while. The only negative is I wish I had more time to participate with trying to juggle work and my down time with filling it up with more time to focus on therapy. I would like to put more time into this therapy and would like to dedicate more of my down time to helping my mind and body heal and grow from my past so I can enjoy my present and future :)

Jay is the third, and best therapist I’ve ever had, he’s very clear with you but not hurtful with his bluntness, and he’s there to assure you when all seems to go aflame.

Jay helped me in a time of crossroads in my life. Years of higher education, mounting student loan debt, and lack of career opportunities had me a place of depression and feeling like giving up. Jay helped me narrow down what I really wanted and the pros and cons of what it would take to get there. He helped me put emotions aside and view my choices in a more logical way. I was recently offered a good job and have confidence in the choice to take it and where I have chosen to live. Jay is good at what he does and counseling through an online platform where there was communication everyday was so much easier and beneficial to me than in an office, one day a week. I can't thank him enough.

Excellent listener. Replies promptly.

Jay has been such a wonderful guide for me. I'm quite pleased with the results so far, and it's only been a few weeks!

So far my experience with Jay has been great. He reads what I write, responds in a timely manner and understands what the issues I am dealing with. Jay then gives me suggestions to help work through these issues to make them manageable. Thank you, Jay.

When I met Jay, I was stubborn to him. I felt like he wasn't worth trying to give a chance to but in a time of crisis, he was still able to lend me his guidance. I am forever grateful for giving clarity and peace to mind. He is the kind of man that will pull you out when you're drowning in cold water.

Jay has given me more confidence. Because, in Australia; especially in Melbourne I have attempted therapy with numerous clinical psychologists. They have given me inadequate psycho-therapy by not engaging with me accordingly. I find it much more expense to attend psychology visits and BetterHelp is more affordable. I have felt instinctively that Jay cares and likes what he does in his role. So, I really appreciate it.

I have been really happy working with Jay. This is now my third time of coming back to Better Help to work with him. Each time he has helped me work through difficult periods, by helping me to find clarity on my thought process, trust in my judgement and the confidence to go ahead with difficult decisions. I am very grateful for his support.

I have been with Jay now for several months and have hound his counseling to be helpful and practical. I know despite my continuing problems that I’m doing much better now than this time last year. I’m glad he is there if I need him.

Jay has been a truly significant, positive influence on my mental health. He is very receptive in understanding my anxieties, then does a great job working through them with me. I feel comfortable talking to him about anything that comes up, and he is very reliable.

Jay has been a blessing to me. It’s really nice being able to speak openly about my struggles and triumphs and he asks leading questions that get me to evaluate my situation in a way that helps me determine my next steps towards helping my family. I was reluctant at first about seeking counseling through the internet but have since recommended it to several friends. All in all a happy customer.

Jay is a wonderful therapist. He keeps his word and stays in contact consistently. He makes me think and challenges me to step outside of my comfort zone to produce positive changes. He has great insight and suggestions for how to cope with a variety of stressors and difficulties. Jay is also very empathetic and helps me organize my thoughts and learn to be more kind to myself.

I have greatly enjoyed speaking with him and he seems to really relate to me.

Great counsellor. Very helpful and has good advice to give.

Jay is very understanding and tries to work out everything with non-medicinal approaches. He’s comforting and easy to talk to.

Jay had been such a great sounding board and a trusted source for guidance. I've really enjoyed working with him.

I like Jay, he's very positive and helping. Definitely makes me feel better in solving my problems. Thank you!

Jay sorts our my rambling very well. He has helped me greatly and it is so convenient to do counseling this way! Thank you so much!

Jay is knowledgeable and resourceful even though our time is limited. He's kind, objective, and like-able.

Jay is very understanding and he always listens to what I have to say. His insights have been quite helpful and eye opening. I would definitely recommend him as a counselor.

He’s amazing. Always saying hi and making himself available.

I appreciate how Jay always checks in. Even if we haven't talked in a few days he always makes sure to send a message letting me know he is there for anything I need to talk about. It's very comforting to know I have someone I can talk to anytime with just a quick message and I know I'll get one back in a short time.

Very thorough and makes me feel understood.

Jay Swedlaw has been a huge support system to talk things through. We lost everything due to Hurricane Harvey and Jay has been able to help keep me in a good mental space during the darkest time I have experienced. I am thankful for his insight and professionalism. I highly recommend him.

I really have enjoyed my time with Jay. Even though I was skeptical of digital counseling he has helped me work through some mental issues I have been facing recently. Would definitely recommend.

I started with betterHelp to try a new and more efficient way to get myself to therapy. I was lucky to find Jay on my first match. He has been very good at pin pointing what I am trying to work on even when I am really just venting. His advise and comments have been very helpful and I am finding much more improvement in my personal life. Thank you Jay!

When I started this I thought it'd be a once in a while thing. It soon turned into a daily correspondence. Jay is insightful and understanding. I don't just feel like he is running me through a step by step self help program.

I haven't spoken to him personally but he has been very nice and helpful to me.

Jay is awesome! It feels like he knows what's going through my head and he helps me make better decisions :)

Jay is a very sensitive and perceptive counselor. He uses his story, experience to make his point. He makes you feel comfortable to share your darkest bipolar thoughts without being judgmental. He has worked with a wide spectrum of disorders and his knowledge is deep. I highly recommend Jay for bipolar patients with identity issues, gay and self-esteem issues, etc.

Jay was always quick to reply and offered thought provoking questions and guidance that was helpful when I really needed it, but wisdom and skills I will use in the future. Thanks Jay!

Great service

Although we have not been communicating long I am finding Jay very understanding. He is perceptive and helpful.

Jay was real with me and even though it was tough to hear, I was really grateful for his help. He help me to improve my situation on my own and really saved my marriage by helping me save myself. Thank you so much!

I enjoyed speaking with Jay on the phone. Jay asked the right questions to understand my scenario, and I think this helped him counsel me successfully. I feel much better now, and attribute this in part to Jay. I feel much more comfortable with email/web based counseling after a brief phone call with him.

Jay is very knowledgeable and is very good at picking up on subtle points raised. He has made me think about things in a different way and in ways that I had not thought about previously. He has been very supportive and kind when needed, but still encourages me to challenge negative thoughts. I would thoroughly recommend him.

I feel that he is absolutely listening to me and validates my feelings.

Jay is a kind, supportive, and non-judgmental counselor. He is diligent and responds quickly.

Jay has been very helpful. I have been able to used his advice to better my marriage.

In the first few days and messages, Jay was able to gain a better insight than the counselor I had been seeing for years. I am so thankful that we were matched because he is truly caring and has been firm with me, even when I didn't want to admit that the truth was the truth. I highly recommend him.

Jay Swedlaw is an AWESOME counselor! He helped me through one of the worst things a person can experience... I lost EVERYTHING all at once. I was an extreme mess when I began counseling with Jay, but he brought me through the fire every single step of the way & I'm stronger now as a result! He definitely saved my life. Thank you Jay!!!

Jay, has taken what I have and has helped me unpack all of it, by giving me skills to do it on my own. He also understands when he needs to step in to push me in the right direction.

Jay is very skilled at asking questions that both keep things moving when I feel I am at a standstill, and which help me consider things from a different perspective. He is very empathetic, genuine, and realistic. I appreciate his honesty, his ability to understand my limitations, and his tenacity. I am not at all a trusting person, but I feel that if I am ever in a place where I could trust someone, it would be him.

Jay is amazing! He really listens to what it is that you have going on and puts himself in your shoes or at least gives great advice that you need to hear even if it isn't exactly what you want to hear. He's really great at following up and responds very quickly. He has been so helpful and I know he can be for you too!

We have just started corresponding and it is to soon for me to have formed an opinion, but he seems competent and attentive.

Jay is amazing! He is very direct and straightforward which is really helpful in allowing you to figure yourself out and why you seem to feel the way you do. He is also very comforting and reassuring. I looked forward to his replies all the time. I was skeptical about using an online platform initially but it was so much more affordable and Jay has been awesome. I've seen improvements since speaking to him. Thumbs up!!

Jay is very helpful and understanding. His perspective has taught me a lot about myself and helped me to understand more about others.

Jay really helped me to identify the issues in my relationship and my life, and steer me in the right direction to deal with and improve my situation. I'm very grateful for the input I received that helped concur the anxiety I've had about making a positive change in my life.

Jay is an excellent therapist and has helped me through one of the most difficult times in my relationship. He's a great listener, is well-versed in relationship issues and has helped me know myself.

Jay has been a great listener and counselor while working through a moment of uncertainty in my life. His questions get directly to the point and always has feedback to help guide the conversation. Also importantly, his responses have always been prompt and thorough.

I feel I can be open about all my issues, sexual, and marital. Jay provides good, concise advice on how to repair a troubled relationship.

So far so good. Jay asks great questions to get me thinking about my situation. I feel like we are making some progress.

Jay has really helped me reach new outlooks on many situations, which by far has made me a better person. I have only been talking to him for a short time and can't wait to see where I am at in a year. I have set some goals I plan to achieve and believe with his help I will get there.

I went into this with a load of skepticism but really needed some help. It's been about a month and I'm enjoying my time with Jay. He's able to put me into a better perspective with hard issues and he's helped me reflect and evaluate through some pretty important topics.

Empathetic and attentive counselor. Not afraid of speaking hard truths.

I was a bit uncertain seeking help online but I was desperate and time did not allow for me to go about it the old fashioned way.
I immedietly felt a valid connection with Jay and I really felt that he knew what I was feeling. He did not shame me in any way, he did not place blame on me, he made me feel at ease and all the while assuring me that what I was going through and what I was feeling was not abnormal. That was a relief. The dialogue between us was helpful in that he would ask applicable questions and provide solutions. I really had to think and stay on topic, which is something I could not do alone. He stayed in touch even when I couldn't be reached. Thank you, Jay.

Jay is amazing. He gets straight down to the point. He uses a lot of theories that proof that his advice is based on research and he isn't just making things up as he goes. At the same time, he is also willing to share personal experiences which makes it easier to relate to him. I am very grateful for his help.

Does a good job of asking questions and checking in.

Jay has been super supportive of my situation. He is so willing to understand every facet of feelings so we can better work to my goals. He is so thorough in making sure that every thing that I feel is off is addressed while reminding me that it is ok to put myself and my feelings first, validating that its all very normal and ok to feel these things .

Thus far he has been incredibly effective and wonderful!

Jay is great at asking the right questions for me to consider. He seems to understand what it is I'm trying to convey, despite my clumsy words. He has helped me immensely.

Jay has been very patient with me especially when dealing with some very sensitive issues. He's non-judgemental which makes it easier to be honest and open and has been a valuable asset it helping me to understand my troubles and steering my in a direction to overcome them.

I would rate this service and Jay's work very highly. He has been great at understanding what I am getting across and asking me. The questions which force me to analyze the situation, and in doing so, understand it a lot better from different points of view. I definitely intend to continue working with him as I have found it to be immensely helpful so far and has enabled me to start finding the tools to make difficult decisions in my life.

I have found Jay to be really supportive and helpful, he's helping me to examine my thought processes and be more positive. I'm glad I found BetterHelp at a difficult point in my life.

Jay was beyond helpful! Never once made me feel like I was bothersome even though my messages would be scattered. He's very understanding and compassionate! I would highly recommend him! Thank you for all your help!

Jay is absolutely amazing. He is always accommodating, and responds in a very timely manner. He's helped me see things honestly, even if it's hard to do, and has been a great neutral, listening ear to my current relationship challenges. He's helped me figure things out, and has offered good tips on how to handle my current situation. I feel lucky to have him as a counselor!

I have a had such a wonderful and pleasant experience speaking with Jay. He is awesome. I highly recommend him. He is very knowledgeable, understanding, candid and pleasant and makes time for me.
Thank you so much Better Help for providing me with such great therapy from Jay and your groupinars. Awesome...

I have had the opportunity to work with Jay for the past month and a bit. He has been really helpful!

I was suffering from high anxiety and some depression. Jay was really helpful in providing solutions and helping to create goals to alleviate some of the stresses. He is very responsive, timely, and informative. What I really liked about Jay is he put the responsibility on me to make the changes, but supported you along the way. He won't do the work for you, but give you the tools to succeed.

I highly recommend his counseling if you are in the LGBTQ community, have relationship issues, concerns about work, living a better work-life balance, or just need someone to speak too.

Thanks Jay!

Since speaking with Jay, I do feel as though he has helped a great deal on shedding some light on why I feel the way I feel. I think there's still work to be done in getting my anxiety under control, and I look forward to working with him on this.

He's very kind and caring and puts in a great deal of effort to help me.

Jay has been very helpful!

Talking with Jay has helped me deal with so many issues and has had a noticeable impact on my life in just a few weeks!

Jay has asked me questions which have caused me to think deeply about my relationship in a way that I wouldn't have without this counselling process. As a result I'm handling things differently and I have more confidence to carry out my actions within this relationship, rather than continually doubting whether what I am doing is right. This process has been incredibly helpful for me. Other issues in my life that I've been dealing with have been sidelined a bit in the counselling process though - I think Jay is right that the relationship issue is dominating things and needs my biggest focus.

Jay has been incredibly helpful. He's attentive, supportive, and truly wants to help. He's given me many things to work on, and has created a safe space for me to discuss my worries. The relief I feel when there's a new message from him is real. I'm so happy I sought a therapist on here.

Attentive, responsive, and caring. I feel like I'm in good hands. ❤️❤️

Jay is a good counselor and is attentive to my issues.

Jay has helped me and my relationship with so much. Problems we've had for months now are finally getting better. He has been a wonderful help in such a short amount of time.

I was skeptical at first, but I really like talking to Jay. He makes me comfortable with sharing and offers good insights. I currently have no plans of discontinuing with Jay.

I would absolutely recommend him to anyone considering using this site. He is great and I look forward to the work we will be doing!

Jay has helped me in ways that pure words will always fail to express.