My name is Jenny Ortega, and I was born in Havana, Cuba. I am fluent in Spanish and English, and I enjoy working with individuals from all cultures. I am an LCSW in the state of Florida. I graduated from Saint Leo University in 2016 with a Master's in Social Work -Advanced Clinical Concentration. My training and background have provided me with the skills to work in many different settings with a diverse clientele. In addition to providing counseling and education for stress management and anxiety relief, I am experienced in working with those suffering from depression and other mood disorders. I have worked with vulnerable populations such as older adults, children and adolescents on the autism spectrum, survivors of physical and sexual abuse, and members of the LGBTQ+ community. I have a passion for working with women and children who have experienced trauma, and I am able to build trust while being sensitive to their special needs. I am mostly trained in Trauma-Focused Cognitive Behavioral Therapy (TF-CBT), Client Centered, and Solution Focused Therapy, though I like to draw from multiple approaches and employ an eclectic style in therapy. My combined set of skills afford me the ability to treat in a holistic manner. I consistently add to my knowledge base by researching and attending educational training to enhance my professional skills. I will meet you where you are and provide support through whichever means you are most comfortable with, whether video, talk, or text. I hope to teach you skills that will make your life a bit easier. It is a privilege and an honor to join you on this journey to a healthier you!
Professional experience
5 yrs in practice
Stress and anxiety LGBTQ+ related issues Trauma and abuse Motivation, self esteem, and confidence Depression
Additional areas of focus:Relationship issues, Family conflicts, Coping with grief and loss, Intimacy related issues, Parenting issues, Bipolar disorder, Coping with life changes, Abandonment, Adoption and foster care, Aging and geriatric issues, Autism and Asperger Syndrome, Avoidant personality, Blended family issues, Caregiver issues and stress, Co-morbidity, Codependency, Commitment issues, Communication problems, Dependent personality, Divorce and separation, Domestic violence, Emptiness, Family of origin issues, Family problems, Fatherhood issues, Forgiveness, Guilt and shame, Infidelity, Intellectual disability, Isolation / loneliness, Jealousy, Life purpose, Midlife crisis, Mood disorders, Multicultural concerns, Panic disorder and panic attacks, Polyamory / non-monogamous relationships, Post-traumatic stress, Prejudice and discrimination, Self-harm, Self-love, Sexual assault and abuse, Sexuality, Social anxiety and phobia, Women's issues, Workplace issues, Young adult issues
These quotes represent just a few of the many positive reviews that we have received for Jenny Ortega. We don't pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.
I feel “lucky” to have Jenny as my therapist. I found her after completing a short survey of characteristics that are important to me in a therapist. Still, BetterHelp has thousands of therapists, but Jenny brings expertise and experience that make me feel that I am meeting with a trustworthy guide through my life’s challenges each week.
Written on Aug 14, 2026 after therapy with Jenny for 6 months on issues concerning stress, anxiety, grief, and anger management
Jenny is an amazing person and wonderful therapist. She helped me grow in so many ways and guided me during some of the hardest times in my life. She helped created a space where I always felt heard, respected, and never judged. Rather than telling me what to think or do, she helped me better understand myself and help me stay grounded.
Written on Jul 18, 2026 after therapy with Jenny for 4 years and 7 months on issues concerning depression, stress, anxiety, lgbt, relationship issues, and trauma and abuse
She has been very thorough, attentive, and professional. She listens and genuinely cares. Highly recommended
Written on Jul 13, 2026 after therapy with Jenny for 2 weeks on issues concerning relationship issues
Easy to talk to and listens well
Written on Jul 12, 2026 after therapy with Jenny for 4 months on issues concerning depression, stress, anxiety, self esteem, and adhd
Jenny has been amazing about responding when I need her, giving great advice on how to handle certain situations. She’s been extremely helpful and I would highly recommend her to anyone.
Written on Jun 20, 2026 after therapy with Jenny for 10 months on issues concerning stress, anxiety, relationship issues, family conflicts, grief, self esteem, coping with life changes, and adhd
She’s a good and excellent therapist
Written on May 26, 2026 after therapy with Jenny for 2 weeks on issues concerning stress, anxiety
Jenny is one of a kind! Truly a wonderful person that makes you feel listened to and supported - could not have asked for someone better than her!
Written on May 11, 2026 after therapy with Jenny for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, grief, intimacy-related issues, anger management, and bipolar disorder
Love her and love that’s she’s a Christian counselor and gives me faith based input
Written on Apr 27, 2026 after therapy with Jenny for 2 weeks on issues concerning relationship issues, family conflicts, trauma and abuse, and self esteem
Jenny has helped me a lot to be the version of myself that I want to be. She is awesome!
Written on Apr 16, 2026 after therapy with Jenny for 2 months on issues concerning stress, anxiety, lgbt, relationship issues, intimacy-related issues, and self esteem
Jenny is super supportive and helps me navigate through my life. She makes it ok to be uncomfortable and helps me to be willing to be uncomfortable because she assures me that I need to be uncomfy to grow and heal. I couldn’t have asked for a better therapist honestly. I’m more than grateful!
Written on Apr 03, 2026 after therapy with Jenny for 2 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, self esteem, coping with life changes, compassion fatigue, and adhd
Jenny has been wonderful and is a great listener! This is my first month and I have seen were I have been able to make some active positive changes thus far.
Written on Feb 11, 2026 after therapy with Jenny for 2 weeks on issues concerning stress, anxiety, grief, self esteem, coping with life changes, and coaching
She is amazing!
Written on Feb 09, 2026 after therapy with Jenny for 2 months on issues concerning depression, stress, anxiety, trauma and abuse, and anger management
Jenny cares for her patients and is always available or work out the schedule to help me when I am available. She is also very professional and has helped me out understanding certain aspects of my life and helped me manage stress and anxiety.
Written on Jan 22, 2026 after therapy with Jenny for 2 months on issues concerning depression, anger management, bipolar disorder, and adhd
Amazing !!
Written on Jan 01, 2026 after therapy with Jenny for 3 years and 2 months on issues concerning depression, stress, anxiety, relationship issues, grief, intimacy-related issues, self esteem, and coping with life changes
Love. Absolutely amazing. Really take away a lot from my sessions with her
Written on Dec 01, 2025 after therapy with Jenny for 2 weeks on issues concerning stress, anxiety, relationship issues, and self esteem
I recently began my journey of starting therapy which I was aways very nervous about. Jenny right off the bat created a dialogue with me that inspired me to trust her expertise and try my best to keep up with this new journey for me of improving my mental health.
Written on Nov 21, 2025 after therapy with Jenny for 4 weeks on issues concerning stress, anxiety, lgbt, family conflicts, trauma and abuse, grief, sleeping disorders, self esteem, anger management, career difficulties, coping with life changes, and adhd
It’s been very helpful so far and I pray that it keeps getting easier for me.
Written on Nov 14, 2025 after therapy with Jenny for 2 weeks on issues concerning depression, stress, anxiety, and trauma and abuse
Jenny is an amazing person, listens to me and gives good feedback. The more you open up the harder she works to help you. I like the realistic views she gives and if you need her help she will get back with you fast.
Written on Nov 09, 2025 after therapy with Jenny for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, intimacy-related issues, sleeping disorders, self esteem, anger management, coping with life changes, compassion fatigue, and adhd
I’ve only had a few sessions, but Jenny is wonderful.
Written on Nov 07, 2025 after therapy with Jenny for 2 weeks on issues concerning stress, anxiety, addictions, family conflicts, trauma and abuse, sleeping disorders, bipolar disorder, and coping with life changes
I have been working with Jenny for several years and have noticed profound changes in all aspects of my life, from work to my relationship to my family. I am so grateful for her multifaceted approach to problems; rather than focusing on how things make me feel, she pinpoints the root of the issue, and we unpack how to clear a path forward and through it. My life is significantly better because of her, and I wouldn't have been able to get through the challenging moments I've been through without her as a support, candor, and advice.
Written on Sep 07, 2025 after therapy with Jenny for 4 years and 4 months on issues concerning stress, anxiety, lgbt, relationship issues, family conflicts, intimacy-related issues, self esteem, career difficulties, and coping with life changes
Jenny is amazing.
Written on Jul 27, 2025 after therapy with Jenny for 3 years and 11 months on issues concerning depression, stress, anxiety, lgbt, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, eating disorders, sleeping disorders, parenting issues, self esteem, anger management, bipolar disorder, compassion fatigue, and ad
Jenny is an amazing therapist! She’s been my therapist for about 8 months or so. She is kind, respectful, a great listener, and gives some really helpful insight. She is also direct and realistic which is what I look for in a therapist.
Written on Apr 19, 2025 after therapy with Jenny for 5 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, intimacy-related issues, self esteem, anger management, career difficulties, coping with life changes, coaching, and adhd
I’m really happy to have a therapist that listens and comes up with solutions
Written on Mar 08, 2025 after therapy with Jenny for 2 years and 10 months on issues concerning depression, stress, anxiety, family conflicts, and self esteem
Very easy to talk to. She listens to what I have to say and gives great feedback.
Written on Oct 16, 2024 after therapy with Jenny for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, intimacy-related issues, sleeping disorders, parenting issues, self esteem, anger management, and adhd
Jenny quickly came up with the correct path for me to take to resolve my issue. She is a great listener, empathetic and quite intelligent. A very good friend indeed
Written on Mar 28, 2024 after therapy with Jenny for 2 weeks on issues concerning lgbt, and intimacy-related issues
Jenny has been amazing so far. Very understanding. I would recommend her to anyone
Written on Dec 27, 2023 after therapy with Jenny for 2 weeks on issues concerning depression, stress, anxiety, lgbt, intimacy-related issues, self esteem, and coping with life changes
Jenny has saved my life and my mental health in the small time I have known her. She is amazing!
Written on Sep 08, 2023 after therapy with Jenny for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, anger management, and coping with life changes
Jenny has been such a blessing and has helped me so much.
Written on Jun 22, 2023 after therapy with Jenny for 1 year on issues concerning depression, stress, anxiety, relationship issues, family conflicts, intimacy-related issues, sleeping disorders, self esteem, career difficulties, bipolar disorder, and coping with life changes
Jenny has been incredible! Absolutely recommend. Great listener with great insights and feedback!
Written on Jun 04, 2023 after therapy with Jenny for 2 weeks on issues concerning depression, stress, anxiety, addictions, lgbt, relationship issues, trauma and abuse, intimacy-related issues, eating disorders, sleeping disorders, parenting issues, self esteem, anger management, career difficulties, coping with life changes, coaching,
I have been working with Jenny for a little over a yer. She listens carefully and cares about your concerns and needs. She’s always providing me with a lot of helpful resources.
Written on May 21, 2023 after therapy with Jenny for 1 year and 8 months on issues concerning stress, anxiety, relationship issues, family conflicts, trauma and abuse, parenting issues, and anger management
Jenny is an amazing therapist. She is very practical and reality oriented. Her advice and guidance is always valuable. She’s compassionate but also will share the truth when needed.
Written on Mar 27, 2023 after therapy with Jenny for 1 year and 6 months on issues concerning stress, anxiety, relationship issues, self esteem, and coping with life changes
Jenny is knowledgeable in the forward approach designed to move towards change with urgency. Practical. She also is a good listener to grasp my situation.
Written on Mar 14, 2023 after therapy with Jenny for 2 weeks on issues concerning relationship issues, trauma and abuse, and self esteem
She's been patient and understanding and allows me to take my time if I need a moment or so before continuing on.
Written on Feb 20, 2023 after therapy with Jenny for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, intimacy-related issues, sleeping disorders, and self esteem
She is great, responds fast. Super nice to talk to. Super helpful.
Written on Jan 06, 2023 after therapy with Jenny for 2 weeks on issues concerning stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, intimacy-related issues, self esteem, and bipolar disorder
The best therapist ever! In a couple of sessions she has made me see life in a different way. Thank you Jenny!
Written on Nov 25, 2022 after therapy with Jenny for 2 weeks on issues concerning depression, and stress, anxiety
She is very empathetic and very good at making you feel at ease, very personable
Written on Nov 21, 2022 after therapy with Jenny for 2 weeks on issues concerning lgbt, relationship issues, eating disorders, and career difficulties
she is a very sweet person and makes a very comfortable environment!
Written on Oct 08, 2022 after therapy with Jenny for 2 weeks on issues concerning depression, stress, anxiety, lgbt, eating disorders, self esteem, anger management, and adhd
Fantastic help, couldn’t have asked for a better match.
Written on Sep 24, 2022 after therapy with Jenny for 1 year and 2 months on issues concerning stress, anxiety, trauma and abuse, parenting issues, and self esteem
Jenny has been such a great help in my journey of self discovery and through my depression. She has changed my attitude completely on therapy, as I was hesitant to start it back up again. I'm glad I joined betterhelp and was paired with her.
Written on Jun 14, 2022 after therapy with Jenny for 4 months on issues concerning depression, stress, anxiety, addictions, lgbt, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, eating disorders, parenting issues, self esteem, career difficulties, coping with life changes, coaching, compassion fa
She’s been helping me handle my life through the thick and thin and hearing her advice, guidance, life stories and her knowledge helps me go through things better than I feel I could’ve alone. They’ve been a really, really great help for me and knowing someone is catching up with me through my life and struggles and thoughts with strong insight just feels great. A great person to talk to.
Written on May 21, 2022 after therapy with Jenny for 1 year and 1 month on issues concerning depression, stress, anxiety, relationship issues, self esteem, and coping with life changes
A good listener and through. Supportive. I look forward to wearing with her. Fantastic times and availability.
Written on May 06, 2022 after therapy with Jenny for 2 months on issues concerning stress, anxiety, self esteem, relationship issues, family conflicts, intimacy-related issues, career difficulties, lgbt, and coaching
Very helpful
Written on Feb 11, 2022 after therapy with Jenny for 2 weeks on issues concerning depression, stress, anxiety, lgbt, relationship issues, family conflicts, trauma and abuse, intimacy-related issues, eating disorders, sleeping disorders, self esteem, anger management, career difficulties, bipolar disorder, coping with life changes, coac
Jenny is incredibly thoughtful and a great listener. She circles back to things we discussed weeks ago, and helps me make connections between my action and my goal
Written on Jan 30, 2022 after therapy with Jenny for 2 weeks on issues concerning stress, anxiety, relationship issues, intimacy-related issues, sleeping disorders, and career difficulties
jenny is so supportive and kind. she always listensand provides the recourses i need!!
Written on Jan 04, 2022 after therapy with Jenny for 2 weeks on issues concerning stress, anxiety, depression, relationship issues, coping with life changes, trauma and abuse, adhd, anger management, eating disorders, and bipolar disorder
Jenny listens and offers great suggestions. Much of what she suggest, makes me think and learn myself. She is encouraging and has my back. It feels good knowing I can reach out to someone who cares.
Written on Dec 27, 2021 after therapy with Jenny for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, grief, parenting issues, and coping with life changes
Jenny was very relatable and easy to open up too. I feel like I’m sharing with a friend m. I felt that my situation was too unique and complex and I didn’t think a therapist was going to fully understand what I was dealing with spiritually. I expected therapy to be cold, textbook, and scientific. She broke every stereotype that gave me apprehension about seeking professional help. I really felt a connection, that confirmed how BetterHelp tailors your therapist to your needs. It feels divine.
Written on Dec 14, 2021 after therapy with Jenny for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, grief, intimacy-related issues, and sleeping disorders
Jenny listens and has such a caring tone to her voice. I am honestly so lucky to have been matched with her, I don’t think I would be this comfortable with anyone else!
Written on Dec 10, 2021 after therapy with Jenny for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, intimacy-related issues, eating disorders, sleeping disorders, self esteem, anger management, coping with life changes, and adhd
Fantastic!
Written on Nov 21, 2021 after therapy with Jenny for 2 weeks
Jenny had been nothing but a breathe of fresh air. She is easy to talk to and is very patient. She brings a great attitude and is always quick to respond. I am extremely grateful to find a great person to help me better my life.
Written on Nov 16, 2021 after therapy with Jenny for 2 weeks on issues concerning depression, stress, anxiety, addictions, lgbt, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, sleeping disorders, self esteem, anger management, bipolar disorder, and coping with life changes
Spending time with Jenny these past few months have been really transformative. She’s really there for you and is willing to be there every step of the way. I feel like even when I don’t even know what I’m feeling or talking about she understands and helps me understand what I’m going through in ways I never thought before. It’s like talking to a friend or a relative.
Written on Nov 14, 2021 after therapy with Jenny for 2 months on issues concerning depression, stress, anxiety, lgbt, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, sleeping disorders, parenting issues, self esteem, anger management, career difficulties, coping with life changes, coaching, and a
She’s the best! Always very accommodating and flexible.
Written on Nov 02, 2021 after therapy with Jenny for 6 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, sleeping disorders, self esteem, anger management, coping with life changes, and adhd
Genuine, friendly, amazing!
Written on Oct 09, 2021 after therapy with Jenny for 2 months on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, sleeping disorders, self esteem, career difficulties, coping with life changes, coaching, compassion fatigue, and adhd
She is awesome doesn’t judge great listener and provides honest and good input to your needs , I’ve been with her a couple of times and I tend to ramble on sometimes ( ok like now, lol) but it all serious ness she is a great therapist I highly recommend her.
Written on Sep 28, 2021 after therapy with Jenny for 2 weeks on issues concerning depression, stress, anxiety, eating disorders, sleeping disorders, self esteem, coping with life changes, compassion fatigue, and adhd
So far she listens & challenges me everyday. I like how comfortable she makes me feel to open up. She is definitely a dedicated therapist & very interactive. I love that. She writes me everyday if I write to her.
Written on Aug 28, 2021 after therapy with Jenny for 2 weeks on issues concerning depression, stress, anxiety, lgbt, relationship issues, family conflicts, trauma and abuse, intimacy-related issues, eating disorders, sleeping disorders, and self esteem
She is amazing! I didn’t want to ask for help but when I finally did I was matched with Jenny and I’m so grateful I was! She listens and truly cares. Helps change my perspective. Calls me out when needed. I’m completely comfortable talking to her because I know there’s no judgement.
Written on Aug 17, 2021 after therapy with Jenny for 2 months on issues concerning stress, anxiety, trauma and abuse, grief, and self esteem
I’ve had a few sessions with Jenny and from the beginning I’ve felt comfortable and understood to continue. She listens and cares about her clients and it’s evident every session. Really appreciate Jenny’s effort and understand nature.
Written on Aug 08, 2021 after therapy with Jenny for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, self esteem, and coping with life changes
Jenny is an amazingly compassionate therapist who understands the needs of her clients! Very appreciative to be receiving counseling from her.
Written on Jul 18, 2021 after therapy with Jenny for 3 weeks on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, grief, self esteem, coping with life changes, and compassion fatigue
Jenny is a very kind and understanding professional. She listens and gives advice I wouldn’t have otherwise thought about.
Written on May 19, 2021 after therapy with Jenny for 2 weeks on issues concerning stress, anxiety, lgbt, family conflicts, intimacy-related issues, and self esteem
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