I am a Licensed Professional Counselor with a Master of Arts degree in Professional Counseling and 19 years of experience working within the field of behavioral health. I have worked with many individuals experiencing life adjustments, including relationship issues, grief, divorce, and trauma.
My counseling style is warm, nonjudgmental, and interactive. I believe that every person is of value and should be treated with kindness and respect. My approach to treatment combines multiple theories and modalities within the field of counseling and psychology, based upon individual goals and treatment needs.
I applaud your first step in overcoming life’s challenges and overcoming barriers to happiness. I am here to support and empower you to succeed.
I look forward to working with you!
Disclosure Information and Informed Consent
The following is a Notice of Privacy Practices, necessary legal information I am required to share with you. Feel free to ask questions if you have any!
You must be 18 or older to participate in online counseling. A parent/guardian must authorize the participation of anyone under the age of 18 to participate in online counseling through TeenCounseling or BetterHelp sites.
You agree to be counseled by Michele Chandler, M.A., LPC, CCTP, CSAM, even if she is not licensed in your state of residence.
You are aware that any online counseling services are not a complete substitute for a face-to-face assessment and/or session by a licensed qualified professional. Due to the nature of the online platform, a diagnosis cannot be provided. Any diagnosis needed should come from a face-to-face assessment by a licensed qualified professional.
The online platform does not allow for emergency response; therefore, if you have a crisis/emergency, please call 911 or go to the nearest hospital. If you are thinking about suicide or if you are considering taking actions that may cause harm to you or to others, if you feel that you or any other person may be in any danger, or if you are having a medical emergency, you must immediately call 911, 988 Suicide Prevention line, or the National Suicide Hotline Toll-Free Number at 1-800-273-TALK (8255). You acknowledge, confirm, and agree that the online platform used to communicate with Michele Chandler, M.A., LPC, CCTP, CSAM, is not designed for use in any of the aforementioned cases and that you must not use the platform in any of the aforementioned cases.
You understand that there are potential risks and benefits associated with any form of counseling, and that despite your efforts and the efforts of Michele Chandler, M.A., LPC, CCTP, CSAM, your condition may not improve, and in some cases may even get worse. Examples of benefits include, but are not limited to, improved emotional state, improved relationships, and improved communication skills.
Your Protected Health Information (PHI) is protected by state and federal law (HIPAA). This information can only be disclosed with your express written permission (via Release of Information Form) or as required or permitted by law. Betterhelp.com, Regain.com, and Faithful Counseling.com maintain the platform for our communication, and they have separate notices about what information they collect and how they disclose or protect the information you provide:
https://www.betterhelp.com/privacy
https://www.regain.us/privacy
https://www.faithfulcounseling.com/privacy
All our written communication is available to you on your personal electronic device to keep or share at your discretion. If you copy or store this information/communication on your personal electronic device(s), we recommend keeping it private and password-protected. In general, I may not disclose any personal information without your permission, and I must protect and keep your information private. Any electronic device I use to access PHI is password-protected to prevent unauthorized access.
How I may use and disclose health information about you:
Treatment: I may use your information to provide you with psychological treatment. I may share or disclose your PHI to coordinate or manage your health care treatment. This may include consultation with other treatment team members. I may disclose PHI to any other consultant only with your authorization.
Use and Disclosures of PHI Not Requiring Consent or Authorization: There are a limited number of situations in which the law and ethical standards permit us to disclose information about you without consent or authorization. The types and uses are as follows:
Suspected child abuse or neglect must be reported.
A serious threat of physical violence against oneself or a reasonably identifiable victim or victims must be reported to law enforcement and/or the threatened person(s).
A court Order
Mandatory government agency audits or investigations
You have the right to withhold or withdraw consent at any time without affecting the right to future care or treatment or risking the loss or withdrawal of any program benefits to which you would otherwise be entitled.
You understand that while you may have used an anonymous name on the online platform and provided emergency contact details, this consent requires you to provide your identity in the form of your name, address, email, and phone number, as well as an Emergency Contact person in case you need to be reached in an emergency. Your contact information will only be used in the case of an emergency. The emergency contact identified will only be contacted if I am concerned for your well-being and am unable to reach you by any other means.
You understand we are using a multimedia platform and that a technical support team supervises this platform and may therefore have access to your PHI. BetterHelp/ReGain/faithfulCounseling has taken all precautions to protect your privacy and confidential information. The platform depends on various factors such as software, hardware, and tools, either our own or those owned and/or operated by our contractors and suppliers. We do not guarantee that the platform will be uninterrupted or that it will be secure, consistent, timely, or error-free. Michele Chandler, M.A., LPC, CCTP, CSAM, or BetterHelp/ReGain/faithful Counseling is not responsible for communication via cell phones, chat, email, or fax. Precautions are used when utilizing these methods of communication. You will not hold Michele Chandler, M.A., LPC, CCTP, CSAM, liable for any gathering or use of client information by these service providers.
In the event that information needs to be shared with a third party such as a medical or mental health professional in order to provide services to the client, a release of information form will need to be signed by the client and Michele Chandler, M.A., LPC, CCTP. CSAM.
Services provided by Michele Chandler, M.A., LPC, CCTP. CSAM, include one or more of the following: messaging, direct chat, video, and phone. The Client understands that the counseling process includes, but is not limited to, the practice of education, needs assessment, goal setting, accountability, referral to resources, problem solving, skills training, and help with decision making. These services are provided for the purpose of personal and/or professional development.
Office hours are Monday, Tuesday, 7 pm to 9 pm, Wednesday, 9 am to 12 noon, and Friday, 9 am to 12 noon. Weekend and appointments outside of these office hours are scheduled appointments only. For cancellations, please give a minimum of 24-hour notice and/or abide by platform cancellation policies. As a contractor of BetterHelp, I have no connection to your subscription, payments, or insurance. Please contact support for assistance with all payment concerns.
Termination: If at any time you terminate your subscription, or terminate working with me, you may follow up with another therapist through BetterHelp by reaching out to support. You may also reconnect with me via my link https://www.betterhelp.com/michele_chandler/. Or contact your health insurance carrier by calling the customer service number located on the back of your insurance card. In addition, you may locate another therapist by going to https://www.psychologytoday.com/us/therapists, or by contacting via Google “community mental health” in the city of your residence.
Disclaimer: The information and advice provided by Michele Chandler, M.A., LPC, CCTP, CSAM, during sessions is for educational purposes only. Michele Chandler, M.A., LPC, CCTP, CSAM shall have neither responsibility nor liability to any person or entity with respect to any loss or damage alleged to be caused directly or indirectly by the advice or information provided. If the Client needs more in-depth services outside of the scope that Michele Chandler, M.A., LPC, CCTP, CSAM, or the online platform provides, the Client agrees to seek face-to-face counseling or emergency services.
You have the right to file a complaint if you believe your privacy rights have been violated. You can file a complaint with BetterHelp/ReGain/Faithful Counseling:
contact@betterhelp.com
contact@regain.us
contact@faithfulcounseling.com
Or you may file a complaint with the Department of Health Professions or Department of Health and Human Services. All complaints must be in writing. Filing a complaint will not change the treatment I provide you in any way.
Acceptance of Terms and Agreement for Services
I understand that the service provided through BetterHelp/ReGain/Faithfulcounseling is not intended for crises and urgent needs. In a crisis, I agree to call 911 or local emergency services, or visit the nearest emergency room. Information shared with my counselor is confidential except in the following circumstances: If I present as a danger to myself or others, mandated reporting of abuse of children or elders, or if I sign a release of information.
By clicking “Accept,” you are accepting that you have read, understand, agree, and consent to the above conditions stated.
Additional areas of focus: Coping with addictions, Relationship issues, Family conflicts, Intimacy related issues, Eating disorders, Sleeping disorders, Parenting issues, Anger management, Motivation, self esteem, and confidence, Career difficulties, Bipolar disorder, Compassion fatigue, Abandonment, Adoption and foster care, Aging and geriatric issues, Attachment issues, Blended family issues, Cancer, Caregiver issues and stress, Codependency, Commitment issues, Communication problems, Control issues, Coping with natural or human-caused disaster, Dependent personality, Disruptive Mood Dysregulation Disorder (DMDD), Dissociation, Divorce and separation, Domestic violence, Family of origin issues, Family problems, Forgiveness, Guilt and shame, Hoarding, Hospice and end-of-life counseling, Impulsivity, Infidelity, Isolation / loneliness, Life purpose, Midlife crisis, Veteran and Armed Forces Issues, Mood disorders, Multicultural concerns, Obsessions, compulsions, and OCD, Panic disorder and panic attacks, Personality disorders, Post-traumatic stress, Prejudice and discrimination, Self-harm, Self-love, Social anxiety and phobia, Somatization, Trichotillomania, Women's issues, Workplace issues, Young adult issues
Clinical approaches: Attachment-Based Therapy, Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Mindfulness Therapy, Motivational Interviewing, Psychodynamic Therapy, Solution-Focused Therapy, Trauma-Focused Therapy
TX LPC 63260
VA LPC 0701006185
These quotes represent just a few of the many positive reviews that we have received for Michele Chandler. We don't pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.
Michele is great!
Written on Oct 03, 2021 after therapy with Michele for 6 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, self esteem, coping with life changes, and adhd
She listens to all your concerns and able to validates your feelings. She also have tools and worksheets that you can do to help you reflect on your own.
Written on Jun 30, 2021 after therapy with Michele for 3 weeks
She’s very helpful and always ready to listen and help find ways to work through issues.
Written on Jun 29, 2021 after therapy with Michele for 5 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, intimacy-related issues, parenting issues, self esteem, and coping with life changes
Michele has worked with me extensively, working to unpack childhood and ancestral trauma. She is patient and able to keep me focused on my path, learning healthy boundaries and planning for my future.
Written on Jun 07, 2021 after therapy with Michele for 8 months on issues concerning depression, trauma and abuse, intimacy-related issues, parenting issues, self esteem, career difficulties, coping with life changes, and adhd
In a time when tragedy struck my household, Better Help was the most comfortable and safe space for me to grieve, especially during COVID. My counselor is gentle with my heart and strong with support. Suddenly losing a spouse has been terribly difficult for me and for our young son, but having this platform and my dedicated counselor to help us through and from the comfort of my own home has been a godsend.
Written on May 25, 2021 after therapy with Michele for 3 months on issues concerning stress, anxiety, family conflicts, grief, parenting issues, self esteem, career difficulties, coping with life changes, coaching, and compassion fatigue
You will be in very good hands with Michele as your therapist or counselor. She is absolutely amazing at what she does and will actively listen to every issue and break it down but by bit. She helped me a lot through my current struggles and I have learned so much from her words of advice, the questions she ask, and to the worksheets she gave me to work on. She very much guided me to view life in a new light and I could not be more thankful of her.
Written on May 18, 2021 after therapy with Michele for 2 months on issues concerning depression, stress, anxiety, lgbt, relationship issues, self esteem, and coping with life changes