I have been licensed in Florida for less than one year but have 6 years of experience working as an adult trauma therapist at a recovery center. I have worked with clients with a wide range of concerns including depression, anxiety, relationship issues, career challenges, mid-life crises, stress, low self-esteem, abandonment issues, empty nesters, coping with addictions, trauma and abuse, motivation, grief, good girl trauma, self-esteem, codependence, and confidence. I have also helped many women who have struggled with childhood trauma to include all forms of abuse.
My therapy style is warm, person-centered, and interactive. I believe in treating everyone with respect, sensitivity, empathy, and compassion, and I don’t believe in stigmatizing labels. My approach combines cognitive-behavioral, humanistic, dialectical behavioral, psychodynamic, gestalt, solution-focused, and rational-emotive therapy. I will tailor our dialog and treatment plan to meet your unique and specific needs.
It takes courage to be willing to ask for help and take the first steps towards change. To seek a more fulfilling and happier life through transformation and growth. If you are ready to take that step, I am here to support and empower you.
I look forward to working with you!
Professional experience
8 yrs in practice
Stress and anxiety Coping with addictions Trauma and abuse Motivation, self esteem, and confidence Depression
Additional areas of focus:Abandonment, Attachment issues, Caregiver issues and stress, Codependency, Communication problems, Control issues, Coping with natural or human-caused disaster, Dissociation, Divorce and separation, Domestic violence, Family of origin issues, Family problems, First responder issues, Forgiveness, Guilt and shame, Impulsivity, Infidelity, Isolation / loneliness, Life purpose, Midlife crisis, Veteran and Armed Forces Issues, Mood disorders, Narcissism, Panic disorder and panic attacks, Post-traumatic stress, Pregnancy and childbirth, Self-love, Sexual assault and abuse, Social anxiety and phobia, Women's issues, Young adult issues
These quotes represent just a few of the many positive reviews that we have received for Penelope Surber. We don't pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.
Very helpful
Written on Jul 15, 2026 after therapy with Penelope for 5 months on issues concerning relationship issues, self esteem, and coaching
Penelope is personable and makes me feel heard.
Written on Jul 14, 2026 after therapy with Penelope for 3 weeks on issues concerning depression, stress, anxiety, family conflicts, grief, self esteem, anger management, and coping with life changes
I was really hesitant to start therapy and i remember that feeling before my first session of thinking that this is pointless and i was scared and nervous. But as soon as i got on that call and met her I wasn’t so nervous anymore. I would highly recommend her for a lot of reasons.
Written on Jul 13, 2026 after therapy with Penelope for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, eating disorders, sleeping disorders, and self esteem
Very good listener. Amazing person.
Written on Jun 24, 2026 after therapy with Penelope for 5 months on issues concerning stress, anxiety, and relationship issues
Penelope is a great listener, and very understanding person, and she's also loads of fun. It's very freeing doing sessions with her, and I feel I'm growing from this experience.
Written on Jun 23, 2026 after therapy with Penelope for 7 months on issues concerning stress, anxiety, relationship issues, family conflicts, and intimacy-related issues
Great therapist who listens and offers real life experience that is relatable.
Written on May 22, 2026 after therapy with Penelope for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, and self esteem
Penelope is a great listener and also gives empathy and positive feedback
Written on May 20, 2026 after therapy with Penelope for 1 month on issues concerning depression, stress, anxiety, addictions, relationship issues, trauma and abuse, grief, intimacy-related issues, parenting issues, self esteem, and anger management
She's kind and understanding and also relatable
Written on May 05, 2026 after therapy with Penelope for 5 months on issues concerning depression, stress, anxiety, relationship issues, self esteem, and coping with life changes
Very helpful and understanding. I didn’t feel judged at all and I was able to work through everything I was going through with Penelope. Highly recommend
Written on Apr 28, 2026 after therapy with Penelope for 1 month on issues concerning trauma and abuse
Highly recommend! Penelope is kind, professional, and creates a very safe, non-judgmental space.
Written on Apr 28, 2026 after therapy with Penelope for 1 year and 6 months on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, self esteem, career difficulties, coping with life changes, compassion fatigue, and adhd
I have been seeing Penelope for some time now and I can always count on her to just listen to me if all I need to do is talk. I can ask her opinion and advice. She has given me tools to use when I find myself in a tough spot. Very grateful for her professionalism and help as I navigate my way through sobriety and a new life!
Written on Apr 15, 2026 after therapy with Penelope for 9 months on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, self esteem, anger management, career difficulties, bipolar disorder, coping with life changes, and adhd
Therapist is very well spoken and thorough. She is understanding and asks the questions that really help me
Written on Feb 11, 2026 after therapy with Penelope for 2 weeks on issues concerning relationship issues, trauma and abuse, intimacy-related issues, and self esteem
I have been very pleased with my sessions with Penelope Surber. She listens and gives thoughtful, realistic responses.
Written on Feb 03, 2026 after therapy with Penelope for 2 months on issues concerning relationship issues, family conflicts, and parenting issues
I feel truly understood in my sessions. She keeps up to date with me and what’s going on in my life, which makes each session feel personal and meaningful. I feel supported, heard, and comfortable opening up. I would definitely recommend her to anyone looking for a caring and attentive therapist.
Written on Jan 29, 2026 after therapy with Penelope for 7 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, self esteem, and anger management
Penelope has been my first ever therapist and I recommend her to anybody. Truly has made me start to open up.
Written on Dec 17, 2025 after therapy with Penelope for 2 weeks on issues concerning stress, anxiety, relationship issues, trauma and abuse, and career difficulties
Love her!
Written on Dec 13, 2025 after therapy with Penelope for 5 months on issues concerning addictions, trauma and abuse, grief, and parenting issues
Provides excellence
Written on Nov 14, 2025 after therapy with Penelope for 3 weeks on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, grief, self esteem, career difficulties, coping with life changes, compassion fatigue, and adhd
Wonderful experience- she's so easy to talk to and gives great feedback. So happy to have her.
Written on Nov 07, 2025 after therapy with Penelope for 3 weeks on issues concerning relationship issues, self esteem, anger management, and career difficulties
Penelope is amazing. I would
Recommend her to anyone - she listens - doesn’t judge - understanding - and always willing to give you extra tools to help in your situation
Written on Jul 25, 2025 after therapy with Penelope for 3 weeks on issues concerning stress, anxiety, relationship issues, self esteem, compassion fatigue, and adhd
I love her consistency of checking in on me when I have not been in contact for so long. She is gentle and patient and offers a
Very safe place to speak . She gives good tools and I know with her I may actually breakthrough what’s been holding me back in my life because I feel no judgement….
Written on Jul 21, 2025 after therapy with Penelope for 6 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, grief, self esteem, anger management, and coping with life changes
Penelope is great
Written on Jun 20, 2025 after therapy with Penelope for 2 months on issues concerning relationship issues, and anger management
Penelope Surber is so sweet, kind and funny. Every time I talk with her she always knows how to cheer me up. She is very supportive, good listener.
Written on Jun 19, 2025 after therapy with Penelope for 2 months on issues concerning depression, stress, anxiety, relationship issues, grief, sleeping disorders, self esteem, and coping with life changes
Penelope is so amazing! I feel so comfortable talking to her and I feel that she really understands what I am going through. She gives me great advice and ideas for how to cope with my grief. Talking to her about having children has also been super helpful because I am a new mom. I am very happy to have her as my therapist.
Written on Mar 13, 2025 after therapy with Penelope for 6 months on issues concerning trauma and abuse, and grief
I love her personality and honesty and I feel confident in her ability to guide me through this process of self awareness and acceptance
Written on Feb 23, 2025 after therapy with Penelope for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, sleeping disorders, self esteem, coping with life changes, and adhd
Penelope has been wonderful in helping me work through a lot of my personal issues. She doesn't pressure me and lets me work through things at my own pace. It's been a truly wonderful, healing experience to work with her.
Written on Feb 15, 2025 after therapy with Penelope for 1 year on issues concerning depression, stress, anxiety, sleeping disorders, and self esteem
Penelope is amazing and is a great listener. You will not be disappointed. She makes you feel seen and comfortable. 10/10!
Written on Feb 04, 2025 after therapy with Penelope for 3 weeks on issues concerning depression, relationship issues, trauma and abuse, intimacy-related issues, sleeping disorders, parenting issues, anger management, and coping with life changes
I’m extremely thankful for the assistance of my BetterHelp therapist through a very difficult period in my life. Penelope is kind, compassionate, funny, and caring. She synopses her observations with adjectives that allow for greater investigation and discussion. These observations have allowed me to get to a better state of mental health and give me the tools to recognize and better manage my emotions.
Written on Jan 19, 2025 after therapy with Penelope for 5 months on issues concerning depression, stress, anxiety, relationship issues, grief, career difficulties, coping with life changes, coaching, and adhd
It has been 2 weeks & I feel safe, heard, & helped. It is such a relief. I look forward to more sessions.
Written on Dec 22, 2024 after therapy with Penelope for 2 weeks on issues concerning depression, stress, anxiety, addictions, family conflicts, trauma and abuse, grief, self esteem, and coping with life changes
When I signed up for Better Help I didn’t expect it to be as helpful as it has been. I needed consistency, support and tools to help get myself through a really hard time in my life. It’s still a work in progress and with Penelope’s help it doesn't feel as daunting anymore. I am so grateful to have someone to talk to who I don’t feel like I’m bothering.
Written on Dec 20, 2024 after therapy with Penelope for 4 months on issues concerning stress, anxiety, relationship issues, trauma and abuse, grief, intimacy-related issues, self esteem, compassion fatigue, and adhd
Penelope has been amazing to me with helping me through the hardest times of my life! She brought light back into my heart!
Written on Dec 12, 2024 after therapy with Penelope for 10 months on issues concerning depression, stress, anxiety, addictions, family conflicts, trauma and abuse, sleeping disorders, self esteem, and adhd
She’s wonderful
Written on Nov 16, 2024 after therapy with Penelope for 1 month on issues concerning depression, stress, anxiety, trauma and abuse, and compassion fatigue
She's great!
Written on Nov 02, 2024 after therapy with Penelope for 2 weeks on issues concerning stress, anxiety, relationship issues, family conflicts, intimacy-related issues, self esteem, anger management, career difficulties, coping with life changes, and coaching
Amazing person to talk to, always hears you out and gives great advice on any situation.
Written on Oct 19, 2024 after therapy with Penelope for 2 months on issues concerning depression, addictions, anger management, and career difficulties
So far so good, when we talk its like im talking to a sister that I dont have and I feel better after every session
Written on Oct 18, 2024 after therapy with Penelope for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, eating disorders, sleeping disorders, self esteem, and coping with life changes
Penelope is down to earth and easy to talk to. She is good at getting you to open up without feeling any judgement. She makes you feel heard and helps you get back on the path you need to be on.
Written on Sep 06, 2024 after therapy with Penelope for 1 month on issues concerning stress, anxiety, relationship issues, coping with life changes, and compassion fatigue
Penelope has a true gift for listening to what you have to say. In time, and at the right time she will provide you with exactly what you need to know. She is honest and she tells it like it is.
Written on Aug 16, 2024 after therapy with Penelope for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, sleeping disorders, self esteem, anger management, career difficulties, bipolar disorder, coping with life changes, compassion fatigue, and adhd
Thus far, I’ve had an amazing experience and could not be happier with the match.
Written on Aug 08, 2024 after therapy with Penelope for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, grief, self esteem, and coping with life changes
I have been enjoying my sessions with Penelope, she’s very down to earth an relatable in many degrees she keeps sessions fun but also knows how to dig for questions you may be reaching for yourself. It makes me happy being able to be open with her an not be judged an usually she has a story or event in her life that she’ll touch on an be able to relate to the way I feel.
I’ve had great experiences so far an dont think I’ll stop anytime soon!
Written on Aug 07, 2024 after therapy with Penelope for 2 weeks on issues concerning depression, stress, anxiety, addictions, relationship issues, trauma and abuse, grief, intimacy-related issues, self esteem, anger management, coping with life changes, coaching, and compassion fatigue
As soon as I see Penelope’s face my day gets brighter! She’s warm and nurturing and accurately reads what would be helpful in a situation!! It also helps a lot that we can relate on such a deep level and joke around too. That’s a true sign that she gets it!! Thank you for witnessing me and holding space Penelope, you’re an angel
Written on Jun 28, 2024 after therapy with Penelope for 3 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, grief, and adhd
Penelope has a gift with counselling where she is able to hold and loving and kind space and also bring her wisdom and humor into the sessions. I thinks she is by far one of the best therapists I have encountered.
Written on Jun 26, 2024 after therapy with Penelope for 3 weeks on issues concerning stress, anxiety, relationship issues, trauma and abuse, career difficulties, coping with life changes, and compassion fatigue
Penelope is no nonsense and all help. So glad to have met her
Written on Jun 21, 2024 after therapy with Penelope for 2 weeks on issues concerning depression, stress, anxiety, self esteem, career difficulties, coping with life changes, coaching, and adhd
I initially started on Better Help last summer, but took a break after my therapist I had took a break. I was discouraged for awhile about coming back. However, went ahead and took that leap. I’m very please that I managed to be paired with this therapist. It did not feel as hard or intimidating, she created a supportive, non- judgmental space for me to talk. As well as giving me guidance, and understanding of things that help me towards my mental health goals.
Written on Jun 17, 2024 after therapy with Penelope for 2 months on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, grief, self esteem, coaching, and adhd
Penelope has been very helpful in understanding my situation. She listens asks great questions and makes you do some work along with giving good advice.
Written on Apr 24, 2024 after therapy with Penelope for 3 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, and self esteem
So far, so good! Really enjoying our sessions.
Written on Apr 23, 2024 after therapy with Penelope for 1 month on issues concerning depression, stress, anxiety, relationship issues, family conflicts, grief, intimacy-related issues, eating disorders, self esteem, career difficulties, coping with life changes, compassion fatigue, and adhd
She truly listens to me and gives me resources for my problem. She’s the best.
Written on Mar 18, 2024 after therapy with Penelope for 3 weeks on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, self esteem, anger management, bipolar disorder, coaching, and adhd
Penelope holds space for me to express my struggles and emotions in a safe way. She makes me feel seen and supported. I am grateful to have her on my team helping me move through the obstacles in my life right now.
Written on Mar 15, 2024 after therapy with Penelope for 3 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, intimacy-related issues, sleeping disorders, coping with life changes, and coaching
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