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It’s awesome that you’ve reached out to BetterHelp. Change takes courage! I am a mental health therapist with a Master’s in counseling and have over 20 years of experience as a counselor. Much of that time has been spent working with folks addressing substance use disorder and accompanying issues such as HCV, esteem, trauma, loss, anxiety and depression. Many times, relationship and identity problems are also present and addressed. My approach is often based, in part, on the existentialistic philosophy of assisting others in finding their purpose and authentic self. This generally occurs through working on personal growth based on self-honesty and responsibility. The transformation is possible through the application of cognitive behavior therapy, that empowers them to be congruent in their thinking and actions. Challenging perceptions and hurtful thoughts are also vital. By focusing on their strengths, coping strategies are offered to assist them in managing their symptoms. My life experiences have included recovering and living with significant, chronic health challenges. My world view has further been enhanced by living abroad and working with various populations. I look forward to building a working relationship with you that is both safe and without judgement. Please contact me so I may assist you on your journey of change!
Professional experience
22yrs in practice
Stress, AnxietyAddictionsSelf esteem, MotivationDepressionCoping with life changes
Additional areas of focus:LGBT, Relationship issues, Family conflicts, Trauma and abuse, Grief, Intimacy-related issues, Parenting issues, Anger management, Career difficulties, Bipolar disorder, Coaching, Compassion fatigue, ADHD, Abandonment, Aging and Geriatric Issues, Blended Family Issues, Cancer, Chronic pain illness and disability, Co-morbidity, Codependency, Communication problems, Coping with Natural or Human-Caused Disaster, Divorce and separation, Drug and Alcohol Addiction, Emptiness, Family of Origin Issues, Family Problems, Forgiveness, Guilt and shame, HIV / AIDS, Hospice and End of Life Counseling, Isolation / loneliness, Life purpose, Men's issues, Multicultural Concerns, Prejudice and Discrimination, Self-love, Social anxiety and phobia, Workplace issues, Young Adult Issues
These quotes represent just a few of the many positive reviews that we have received for William (Russell) Glass. We don't pay anyone to provide their review and they are all made voluntarily. Some people's experience receiving therapy with BetterHelp might be different.
Russell is a fantastic therapist. He is very professional and is very thorough. As a skeptic to therapy, I can say that my sessions have been productive and I have found therapy to be a tool to help process the stressors that can arise in day to day life.
Written on Apr 22, 2024 after therapy with William (Russell) for 1 month on issues concerning depression, stress, anxiety, lgbt, trauma and abuse, self esteem, and adhd
Is a great listener, and has good introspective insights. I like how he reframes things. Definitely would recommend.
Written on Mar 10, 2024 after therapy with William (Russell) for 1 year and 10 months on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, grief, self esteem, career difficulties, coping with life changes, and coaching
On a scale of 1-to-5-star rating (5 being the highest), I'd give my Therapist William (Russell) Glass a Six! This has been both a rewarding and healing process for me and judgement free. In my case, it is to bring closure to my past events and help me cope with today and tomorrow. I remain grateful.
Written on Jan 27, 2024 after therapy with William (Russell) for 2 months on issues concerning depression, and stress, anxiety
Has done a great job communicating with me so far, and getting an understanding of what helps me and what doesn't.
Written on Jan 19, 2024 after therapy with William (Russell) for 2 weeks on issues concerning depression, stress, anxiety, self esteem, and anger management
If this your first time looking at therapy, Russell has you covered. Therapy is a good choice, and working with Russell is a great place to start.
Written on Jan 09, 2024 after therapy with William (Russell) for 4 weeks on issues concerning depression, stress, anxiety, coaching, and adhd
He's attentive and amazing
Written on Dec 12, 2023 after therapy with William (Russell) for 11 months on issues concerning depression, stress, anxiety, lgbt, family conflicts, trauma and abuse, grief, and adhd
Russell is awesome! Such great insights!
Written on Dec 06, 2023 after therapy with William (Russell) for 1 month on issues concerning depression, stress, anxiety, self esteem, and coaching
William is wonderful at knowing how much is needed. Some days I don’t want to talk about every possible problem and just want to chat. Other days I need to be pushed to get to the root of a problem. William is great at knowing when the right time is
Written on Oct 23, 2023 after therapy with William (Russell) for 1 year and 2 months on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, self esteem, and adhd
Russell has changed my perspective on therapy by listening , giving feedback and catering to my learning style by finding worksheets for me to not only use but really make me think and assess. He is highly recommended in my book
Written on Sep 15, 2023 after therapy with William (Russell) for 3 weeks on issues concerning lgbt, and coaching
I couldn’t recommend Russell highly enough.
Written on Aug 28, 2023 after therapy with William (Russell) for 3 weeks on issues concerning depression, and stress, anxiety
Russell is a great therapist. He listens and helps make you feel comfortable. I appreciate him and would definitely recommend him. He helped turn a man who was uncomfortable with the idea of therapy, a true believer.
Written on Aug 16, 2023 after therapy with William (Russell) for 3 months on issues concerning stress, anxiety, and relationship issues
Russell is amazingly helpful!
Written on Aug 08, 2023 after therapy with William (Russell) for 1 year and 10 months on issues concerning depression, stress, anxiety, addictions, relationship issues, trauma and abuse, intimacy-related issues, and self esteem
Russell creates an environment where you feel very comfortable sharing what’s on your mind. I tend to not be able to express myself clearly or coherently and he really helps with that! I would 100% recommend him.
Written on Jun 28, 2023 after therapy with William (Russell) for 9 months on issues concerning depression, stress, anxiety, lgbt, intimacy-related issues, eating disorders, and coping with life changes
Russell really listens to me and helps me to dig deep and find out what causes me to be the way I am. I feel very comfortable talking with him and I trust that he has my best interest at heart.
Written on May 23, 2023 after therapy with William (Russell) for 2 weeks on issues concerning depression, stress, anxiety, addictions, lgbt, and relationship issues
Russell was a pleasure to work with. Very attentive and does his best to level with you and understand your thoughts!
Written on Mar 31, 2023 after therapy with William (Russell) for 2 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, self esteem, career difficulties, coaching, and adhd
Russell was the most understanding and easy to talk therapist that I've had in a very long time.
Written on Mar 30, 2023 after therapy with William (Russell) for 1 year and 7 months on issues concerning depression, stress, anxiety, lgbt, self esteem, and anger management
Mr. Glass is very kind and always listens and tries to understand. He always shares resources at the end of a session that you can use to help when you aren’t speaking with him.
Written on Mar 28, 2023 after therapy with William (Russell) for 3 weeks on issues concerning depression, lgbt, relationship issues, grief, and coping with life changes
Russell is awesome!
Written on Mar 08, 2023 after therapy with William (Russell) for 7 months
Very helpful and knowledgeable. Helped me out through my time of need and crisis and is still helping me
Written on Jan 31, 2023 after therapy with William (Russell) for 1 month on issues concerning lgbt, relationship issues, and intimacy-related issues
Coming from someone who always rejected therapy this man has changed my belief with one session and I hope many more. I feel he listens and understands and I'm very comfortable talking with him.
Written on Jan 03, 2023 after therapy with William (Russell) for 3 weeks on issues concerning addictions, and intimacy-related issues
I appreciate Russell being there during my anxious times.
Written on Dec 31, 2022 after therapy with William (Russell) for 1 year and 11 months
I enjoy my sessions with Russel he asks questions that make me think on a different view other then my own, and it does help in making an issue or thought more manageable.
Written on Dec 29, 2022 after therapy with William (Russell) for 2 months on issues concerning depression, stress, anxiety, relationship issues, intimacy-related issues, self esteem, compassion fatigue, and adhd
Russell is awesome! His experience has shown, through his ability to help navigate me through tricky thoughts and emotions, over the past year. I'm so grateful to have Russell as my therapist!
Written on Dec 20, 2022 after therapy with William (Russell) for 1 year and 1 month on issues concerning stress, anxiety, addictions, relationship issues, trauma and abuse, intimacy-related issues, sleeping disorders, and anger management
I've felt really comfortable confiding in Russell. He listens and is patient, and has done a really fine job of being accepting of me and my lifestyle, and some of the things that make my trauma unique.
I worked through some really tough emotions and events with him the last few months and have nothing but good things to say.
Written on Dec 14, 2022 after therapy with William (Russell) for 5 months on issues concerning depression, lgbt, relationship issues, trauma and abuse, intimacy-related issues, self esteem, anger management, and coping with life changes
I had never used online counseling before and I was very nervous but Dr. Glass was quick to respond and made me feel immediately at ease in sessions. He is very professional and welcoming and I highly recommend him to anyone!
Written on Dec 01, 2022 after therapy with William (Russell) for 1 month
I had an excellent experience working with William through various issues pertaining to adoption, marital issues, and job-related stress. I would highly recommend!
Written on Nov 19, 2022 after therapy with William (Russell) for 5 months on issues concerning addictions, relationship issues, trauma and abuse, intimacy-related issues, parenting issues, coping with life changes, coaching, and adhd
Russell is fantastic. Professional, Prompt, and Caring. Easy to identify with and talk to. A+++++
Written on Oct 30, 2022 after therapy with William (Russell) for 1 month on issues concerning self esteem
He's very considerate ands offers helpful advice and suggestions
Written on Oct 29, 2022 after therapy with William (Russell) for 2 weeks on issues concerning stress, anxiety, anger management, coping with life changes, and adhd
I really enjoy speaking with Mr. Glass. He made me feel comfortable to open up and didn’t judge me about anything. I trust him more knowing that he’s a real person and has experienced life which makes for the best advice.
Written on Oct 03, 2022 after therapy with William (Russell) for 3 weeks on issues concerning depression, stress, anxiety, addictions, eating disorders, self esteem, anger management, coping with life changes, and adhd
Russell has been a great help. He was very professional and kind. He was a pleasure to work with. I felt safe talking to him and hope to do so again in the future.
Written on Sep 06, 2022 after therapy with William (Russell) for 2 weeks on issues concerning stress, anxiety, lgbt, family conflicts, self esteem, career difficulties, and coping with life changes
Russell has been amazing. For the first time in many years I actually feel heard and understood. I can see a light at the end of the tunnel now. He is encouraging, warm, and compassionate!
Written on Sep 03, 2022 after therapy with William (Russell) for 3 weeks on issues concerning stress, anxiety, depression, self esteem, and adhd
He has been a great help!
Written on Sep 01, 2022 after therapy with William (Russell) for 3 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, grief, parenting issues, self esteem, career difficulties, coping with life changes, compassion fatigue, and adhd
Russel is fantastic. He offers great advice and his experience makes him a valuable part of your therapy journey.
Written on Aug 16, 2022 after therapy with William (Russell) for 2 months on issues concerning depression, stress, anxiety, addictions, trauma and abuse, self esteem, coaching, and adhd
Wonderful experience. Russell is very grounded but compassionate. Highly recommended if you want a practical solution.
Written on Aug 09, 2022 after therapy with William (Russell) for 3 months on issues concerning stress, anxiety, depression, relationship issues, family conflicts, coping with life changes, grief, sleeping disorders, addictions, compassion fatigue, and lgbt
Over the years I have had my fair share of experiences with therapists and he has been an absolute pleasure to work with. He has helped me more in a short while than others ever dreamed of in years of working with them. He has never made me feel bad or like there was something wrong with me, when I voiced my thoughts and such. I highly recommend him.
Written on Aug 08, 2022 after therapy with William (Russell) for 1 month on issues concerning depression, stress, anxiety, lgbt, relationship issues, family conflicts, intimacy-related issues, eating disorders, sleeping disorders, self esteem, career difficulties, bipolar disorder, coping with life changes, and adhd
Very calm and great listener.Very understanding.
Written on Aug 02, 2022 after therapy with William (Russell) for 2 weeks
Russell is a great listener. He is full of great resources, and advice. He makes you feel comfortable, and heard. He is really understanding, and easy to talk to. He is gentle, and polite, but will challenge you to achieve your goals. My sessions with him have helped me a lot.
Written on Jul 03, 2022 after therapy with William (Russell) for 1 year on issues concerning depression, stress, anxiety, sleeping disorders, self esteem, anger management, career difficulties, and adhd
A great therapist and listener. He’s always helpful and understanding.
Written on Jun 15, 2022 after therapy with William (Russell) for 1 year and 1 month on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, coaching, compassion fatigue, and adhd
He is extremely personable and willing to seek out all potential options to help you with whatever your needs are. He truly wants to help on the journey towards living a happier and healthier life.
Written on May 05, 2022 after therapy with William (Russell) for 3 weeks on issues concerning depression, stress, anxiety, lgbt, relationship issues, trauma and abuse, self esteem, and adhd
Russell is an incredible counselor. He is knowledgable, understanding, a great listener -- and even really fun to work with. Over the course of a year, Russell helped me to accomplish all of the goals I had initially laid out when beginning therapy, and I'm eternally grateful for his compassion and guidance on my journey. (As an important side note, he also has great music recommendations)
Written on Apr 10, 2022 after therapy with William (Russell) for 1 year and 4 months on issues concerning stress, anxiety, lgbt, relationship issues, intimacy-related issues, eating disorders, and adhd
He's a great listener and he provides solid feedback for my life. I enjoy talking to him.
Written on Apr 05, 2022 after therapy with William (Russell) for 3 months on issues concerning depression, stress, anxiety, addictions, lgbt, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, eating disorders, sleeping disorders, parenting issues, self esteem, anger management, career difficulties, coping with
My sessions have been really helpful for me week to week. Russell has given me lots of coping techniques and helped me through different situations going on in my life. I appreciate the help and would highly recommend.
Written on Jan 06, 2022 after therapy with William (Russell) for 2 months on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, self esteem, anger management, coping with life changes, and compassion fatigue
Since our first session, Mr. Glass has been an amazing therapist. He listens, while giving sound advice. I truly appreciate his help!
Written on Dec 29, 2021 after therapy with William (Russell) for 1 month on issues concerning stress, anxiety, relationship issues, family conflicts, grief, anger management, and coaching
Russell listens and holds space for me to figure things out. He also listens and helps me to hear things I camt. Finding the “glass slipper” therapist can be difficult. Thankful for finding mine.
Written on Nov 30, 2021 after therapy with William (Russell) for 3 weeks on issues concerning depression, stress, anxiety, addictions, relationship issues, trauma and abuse, grief, intimacy-related issues, parenting issues, self esteem, coping with life changes, and adhd
Wonderful man, always listens without judgement and is very helpful. I’m looking forward to working with him over time, things finally seem like they will get better!
Written on Nov 08, 2021 after therapy with William (Russell) for 3 weeks on issues concerning depression, stress, anxiety, lgbt, family conflicts, grief, eating disorders, self esteem, career difficulties, coping with life changes, compassion fatigue, and adhd
William (Russell) Glass always does his best to listen respectfully and make sure I feel confident in sharing my thoughts, feelings, and experiences with him. He is very patient with me so I don't feel rushed to come out of my shell. I greatly appreciate his support!
Written on Nov 08, 2021 after therapy with William (Russell) for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, self esteem, coping with life changes, and adhd
Russell is a very good listener, keen to understand quickly what my goals are, and does an excellent job of helping me make sense of my own thoughts and feelings.
Written on Nov 07, 2021 after therapy with William (Russell) for 3 months on issues concerning depression, stress, anxiety, relationship issues, intimacy-related issues, self esteem, compassion fatigue, and adhd
My experience with him was so wonderful. I always felt heard, respected and equal. I never felt afraid to bring up any topics and he always shared his own experiences and tips to help. He always made me feel like my experiences were normal and helped me deal with things I didn’t even know were problems. I would recommend him to anyone looking for a kind, clear headed therapist! My best experience with a counselor after years of trying!
Written on Nov 07, 2021 after therapy with William (Russell) for 11 months on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, career difficulties, coping with life changes, and compassion fatigue
I could not have asked for a better therapist! He listens and has great feedback. I feel heard and respected a million times over. My journal entries are on auto send and he replies when it seems like it’s needed and I really appreciate that. He has been amazing and I’m so glad I got paired with him on the first go!
Written on Nov 06, 2021 after therapy with William (Russell) for 3 weeks on issues concerning depression, stress, anxiety, relationship issues, grief, self esteem, bipolar disorder, coping with life changes, and adhd
Dr. Glass is such a great listener and has helped me work through problems I’ve been having with religious deconstruction, self esteem, and anxiety. His gentle approach makes you feel heard and his suggestions and tips are very helpful.
Written on Oct 21, 2021 after therapy with William (Russell) for 2 months on issues concerning depression, stress, anxiety, and career difficulties
Amazing human
Written on Oct 08, 2021 after therapy with William (Russell) for 1 month on issues concerning depression, stress, anxiety, relationship issues, intimacy-related issues, parenting issues, self esteem, anger management, career difficulties, compassion fatigue, and adhd
Russell is a great guy, made me feel very comfortable and heard. We connected instantly and I'd definitely recommend him to anyone. The stuff we have talked about and that he has taught me have helped me a ton. My situation started to improve immediately as soon as we started talking. It's been great.
Written on Oct 07, 2021 after therapy with William (Russell) for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, intimacy-related issues, and compassion fatigue
Mr. William Russell Glass is a phenomenal therapist who truly embodies what one looks for in a mental health professional. He is able to create a safe place and truly demonstrates his care for his clients by actively listening and responding compassionately. Personally, I would and have recommended him and BetterHelp due to the quality of care I have experienced. Thank you so much Mr. Glass.
Written on Oct 06, 2021 after therapy with William (Russell) for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, grief, self esteem, coping with life changes, compassion fatigue, and adhd
I immediately felt a connection with my counselor Russell he is very attentive and active listener I feel respected and never judged, outstanding from every perspective.
Written on Sep 27, 2021 after therapy with William (Russell) for 3 weeks on issues concerning depression, stress, anxiety, relationship issues, intimacy-related issues, and adhd
I believe Russell does a great job juggling his clients, which I can't imagine is easy. Personally, he does his best to stay on top my own occurrences on a week by week basis and helping me reach another step (whether big or small) in my path to sobriety.
Written on Sep 27, 2021 after therapy with William (Russell) for 1 month on issues concerning stress, anxiety, addictions, and relationship issues
William is an excellent counselor. He totally relates to things that are going on in my life.
Written on Aug 30, 2021 after therapy with William (Russell) for 2 weeks
Russell has been very helpful for me as I navigate some big changes and address mental health struggles for the first time in my life. He’s a great listener and always makes me feel validated while also helping me challenge unhelpful ways of thinking. I was nervous about starting therapy, but quickly felt comfortable with Russell.
Written on Aug 22, 2021 after therapy with William (Russell) for 2 months on issues concerning depression, stress, anxiety, lgbt, relationship issues, family conflicts, trauma and abuse, intimacy-related issues, career difficulties, and compassion fatigue
William (Russell) Glass saved my life and I don't mean this as hyperbole. His calm and unbiased demeanor helped me to open up to a counselor I would have never thought I could relate to. His professionalism and yet ability to connect to his clients is what has made me feel comfortable enough to share some things I have never shared with anyone. We have been working for over 8 months together and his guidance has helped me learn and implement effective coping strategies, recognize harmful behaviors and thoughts, and really to be honest with myself. He has helped me resolve trauma and trauma based habits that I had not even been fully conscious of until this difficult pandemic period. I am a more whole person because of Russell. Thank you for all that you do!
Written on Aug 10, 2021 after therapy with William (Russell) for 8 months
William Russell Glass is an overall amazing human! He listened and gave advice to me in a manner that other counsellors couldn't quite accomplish. I highly recommend him
Written on Jul 13, 2021 after therapy with William (Russell) for 2 weeks on issues concerning stress, anxiety, addictions, relationship issues, trauma and abuse, intimacy-related issues, self esteem, and coping with life changes
I've had 4-5 sessions with Russell. He's an excellent listener and actually hears what I'm saying. Very relatable. After the death of my long time therapist 5 years ago, I've not been able to find anyone that is a good fit. Until now. I'm relieved to have found a good therapist to talk to because I'm bat shit crazy.
Written on May 13, 2021 after therapy with William (Russell) for 1 month on issues concerning depression, stress, anxiety, relationship issues, self esteem, anger management, and adhd
Russell has been a reliable and relatable therapist. I appreciate our sessions together.
Written on May 03, 2021 after therapy with William (Russell) for 2 months on issues concerning depression, stress, anxiety, grief, self esteem, career difficulties, coping with life changes, coaching, and compassion fatigue
Russell has been extremely supportive and has adapted the sessions to meet my needs. Russell has expertise that has helped me in a variety of ways.
Written on Apr 19, 2021 after therapy with William (Russell) for 4 months
I am thankful for Russell, he is a great listener and is helping me through some painful details in my life. I have some anxiety and dealing with that can be tough but it great to know that someone cares and can help me through it.
Written on Apr 14, 2021 after therapy with William (Russell) for 2 weeks on issues concerning trauma and abuse, and self esteem
Russell is wonderful to work with. He provides a comfortable, safe and judgment-free experience. He's very good for guidance. I won't lie I had orginally requested a female counselor but I got him instead. Now I'm glad I did. I truly feel understood when I speak to Russell about various topics. I highly recommend him, especially if you struggle with addiction or various forms of anxiety.
Written on Mar 20, 2021 after therapy with William (Russell) for 2 months on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, grief, sleeping disorders, self esteem, career difficulties, compassion fatigue, and adhd
Seriously the best counselor I’ve ever had. He listens to me, doesn’t make me feel judged at all and I was able to be completely honest our first session. I truly look forward to our schedule time meetings due to how convenient they are. 10/10 would recommend!
Written on Feb 26, 2021 after therapy with William (Russell) for 2 weeks on issues concerning stress, anxiety, addictions, relationship issues, parenting issues, self esteem, anger management, and adhd
While we only have had three sessions so far, I feel that Russell is hearing me when I speak and is offering me sound advice, tips and tricks, and reliable information so that I can actively work on things to make my life better. The grounding techniques that he sent to me has not only been helping me, but also help my daughter.
Written on Feb 19, 2021 after therapy with William (Russell) for 2 weeks on issues concerning stress, anxiety, addictions, family conflicts, parenting issues, self esteem, anger management, career difficulties, coaching, and adhd
I’ve been working with Russell for about 2 months and he is beyond wonderful. He is open minded, authentic and has a gentle yet firm way of keeping you on your true course. I recommend him to anyone, especially we people in the LGBTQ community.
Written on Feb 12, 2021 after therapy with William (Russell) for 2 months on issues concerning stress, anxiety, family conflicts, trauma and abuse, and self esteem
Russ has real world experience and is one of the most humble people I have ever met.
Written on Jan 28, 2021 after therapy with William (Russell) for 3 weeks on issues concerning stress, anxiety, lgbt, self esteem, career difficulties, coping with life changes, and coaching
William has been very prompt with his responses and communications. He has sent guides to help open up communication and areas of concern to bring forward in our sessions. He asks open questions for me to respond and explore what I’m feeling. Very pleased I was matched with him and feel I’m truly being listened to.
Written on Jan 22, 2021 after therapy with William (Russell) for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, intimacy-related issues, self esteem, anger management, and coping with life changes
Russell and I have only been working for a short time but he has already helped me understand some of my issues better.
Written on Jan 18, 2021 after therapy with William (Russell) for 2 weeks
I am now going into my third week of Therapy with Russell and we have officially hit a couple breakthroughs, now to start the process of breaking the habits and retraining the mind! Thankful to have such an understanding and insightful Therapist!
Written on Jan 14, 2021 after therapy with William (Russell) for 2 weeks on issues concerning stress, anxiety, relationship issues, grief, intimacy-related issues, sleeping disorders, parenting issues, self esteem, anger management, bipolar disorder, compassion fatigue, and adhd
Russell has been very helpful as l I navigate this very trying period of my life. I highly recommend him.
Written on Dec 26, 2020 after therapy with William (Russell) for 2 weeks on issues concerning stress, anxiety, career difficulties, and coaching
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