Support in the Wake of Astroworld

Updated November 11, 2021

About the Initiative


Following the tragic event at Astroworld, Travis Scott's team reached out to us with an initiative to cover the cost of therapy for those who were impacted. As a mission-driven organization, we are proud to help whenever we can. With over 20,000 therapists nationwide, we are uniquely qualified to meet the needs of large numbers of people when tragedies like this occur. We have previously provided free support to those who were impacted by Hurricane Dorian, the El Paso shooting, the California Wildfires, the evacuations from Afghanistan, and other events in which mental health support was needed quickly on a large scale.

Due to the sensitive nature of this tragic event, we wanted to provide more clarification on how BetterHelp’s support will be delivered through this initiative. The goal of the information below is to provide transparency and clarity on this initiative so we can effectively support the individuals affected by the tragic event at Astroworld.


Questions and Answers


Is there a sponsorship or brand deal between BetterHelp and Travis Scott?
No. This is not a sponsorship or paid endorsement of any kind.


Is BetterHelp paying Travis Scott in any way?
No.


What is included in the services being provided?
They include weekly sessions with a licensed, experienced, and accredited psychologist (PhD / PsyD), marriage and family therapist (LMFT), clinical social worker (LCSW / LMSW), or board licensed professional counselor (LPC). Therapy sessions can be done via video, phone, or messaging.


How can therapists at BetterHelp help?
BetterHelp has over 20,000 licensed therapists, including many with the expertise needed to help people dealing with the trauma and stress that can result from tragedies like these.


Will additional support be available after the first month?
Yes. Extended therapy support will be provided at no cost to those who need it.


Is there any fine print saying that a person participating in this initiative is waiving any of their legal rights?
No.


Does BetterHelp offer a free month of therapy to all customers on a regular basis?
No. BetterHelp provides free therapy only on specific occasions. 


Will people who participate be automatically billed at the end of the month of therapy?
No. 


Is information members enter on BetterHelp ever sold to any advertising platform or third party?
No.

 


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