BetterHelp And Travis Scott Provide Support In The Wake Of The Astroworld Tragedy

Medically reviewed by Andrea Brant, LMHC
Updated October 10, 2023by BetterHelp Editorial Team

After the tragedy of 10 deaths and hundreds of injuries sustained during a Travis Scott concert at NRG Park in Houston, Texas that was part of the Astroworld Festival in November 2021, BetterHelp teamed up with Travis Scott to cover the cost of therapy for everyone who was impacted. Travis Scott is a popular rapper from the city of Houston, known for his album “Astroworld,” and songs like “SICKO MODE,” and “90210.” In addition to covering therapy costs, Travis Scott announced that  would also be covering funeral costs for families who lost loved ones at the concert. BetterHelp has previously provided free support to those affected by other tragic situations, such as the California wildfires and Hurricane Dorian. This is not a brand deal or sponsorship, and Travis Scott will not be compensated in any way. Those who participate will not be billed at the end of the month, and those who continue to require support will receive it at no cost. Online therapy can be an effective method of working through trauma and overcoming difficult experiences.

Experiencing Stress Or Mental Health Concerns After Astroworld?

About BetterHelp’s Initiative With Travis Scott

Following the tragic event at Astroworld, Travis Scott's team reached out to BetterHelp with an initiative to cover the cost of therapy for those who were impacted.

As a mission-driven organization, BetterHelp is proud to help in any way it can with an immediate response. With over 25,000 therapists nationwide, BetterHelp is uniquely positioned to meet the needs of large numbers of people when tragedies like this occur. 

BetterHelp has previously provided free support to those who were impacted by Hurricane Dorian, the El Paso shooting, the California wildfires, the evacuations from Afghanistan, and other events in which mental health support and medical staff was needed quickly on a large scale.

Due to the sensitive nature of this tragic event, BetterHelp aims to provide more clarification on how its support will be delivered through this initiative. The goal of the information below is to provide transparency and clarity in order to effectively support the individuals affected by the tragic event at Astroworld.

Getty/Luis Alvarez

FAQs On BetterHelp’s Astroworld Initiative With Travis Scott

Is There A Sponsorship Or Brand Deal Between BetterHelp And Travis Scott?

No. This is not a sponsorship or paid endorsement of any kind.

Is BetterHelp Paying Travis Scott In Any Way?

No, Travis Scott is not receiving compensation from BetterHelp.

What Is Included In The Services Being Provided?

The services provided include weekly sessions with an experienced psychologist (PhD/PsyD), marriage and family therapist (LMFT), clinical social worker (LCSW/LMSW), or licensed professional counselor (LPC). Therapy sessions can be conducted via video, audio call, or messaging.

How Can Therapists At BetterHelp Help?

BetterHelp has a network of more than 25,000 licensed therapists, including many with the expertise needed to help people cope with the trauma and stress that can result from tragedies like these.

Will Additional Support Be Available After The First Month?

Yes. Extended therapy support will be provided at no cost to those who need it.

Is There Any Fine Print Saying That A Person Participating In This Initiative Is Waiving Any Of Their Legal Rights?


Does BetterHelp Offer A Free Month Of Therapy To All Customers On A Regular Basis?

No. BetterHelp provides free therapy only on specific occasions.

Will People Who Participate Be Automatically Billed At The End Of The Month Of Therapy?


Online Therapy May Help You Move Past Trauma

Whether you were present for the tragic events at the Astroworld music festival or have experienced other forms of trauma, therapy may be an effective way to process and move past difficult experiences. Online therapy is often more affordable than traditional in-person therapy, as it typically allows you to connect with a therapist from anywhere you have a stable internet connection at a time that fits your schedule.

According to a 2019 study, remote therapy can be as effective as in-office therapy for a variety of mental health concerns, including (but not limited to) depression, anxiety, and post-traumatic stress disorder (PTSD). 

With BetterHelp, you can be matched with an online therapist with experience helping people process traumatic events. You can connect with your therapist through audio or video chat via phone, tablet, or computer, as long as sound and chat are enabled. Also, you can contact your therapist with any questions in between sessions via in-app messaging, and they’ll get back to you as soon as they can. 

Experiencing Stress Or Mental Health Concerns After Astroworld?


In November 2021, Travis Scott’s concert at the Astroworld Festival ended in tragedy. when 10 people were killed as the result of a crowd surge as the crowd rushed forward towards the stage. According to Houston Police and local officials, the enormous force of the crowd moving during a song caused the deaths and injuries. At a press conference, representatives for Travis Scott told fans that the second night of the Live Nation event was cancelled. In the wake of this event, BetterHelp teamed up with Travis Scott to offer free therapy for those impacted. This initiative is not a sponsorship or brand deal, and Travis Scott will not be compensated by BetterHelp. Participants in the initiative will not be charged for therapy, and those who still need professional support after one month will receive it for free. Therapy, whether in person or online, can be a valuable resource for those who have experienced trauma and would like to work through it. Take the first step to healing and reach out to BetterHelp today.

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The information on this page is not intended to be a substitution for diagnosis, treatment, or informed professional advice. You should not take any action or avoid taking any action without consulting with a qualified mental health professional. For more information, please read our terms of use.
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