Support In The Wake Of Astroworld

Updated January 16, 2023by BetterHelp Editorial Team

After the tragedy of 10 deaths and hundreds of injuries at a Travis Scott concert that was part of the Astroworld music festival in November 2021, BetterHelp teamed up with Travis Scott to cover the cost of therapy for everyone who was impacted. BetterHelp has previously provided free support to those affected by other tragic situations, such as the California wildfires and Hurricane Dorian. This is not a brand deal or sponsorship, and Travis Scott will not be compensated in any way. Those who participate will not be billed at the end of the month, and those who continue to require support will receive it at no cost. Online therapy can be an effective method of working through trauma and overcoming difficult experiences.

About BetterHelp’s Initiative

Following the tragic event at Astroworld, Travis Scott's team reached out to us with an initiative to cover the cost of therapy for those who were impacted. As a mission-driven organization, we are proud to help whenever we can. With over 20,000 therapists nationwide, we are uniquely qualified to meet the needs of large numbers of people when tragedies like this occur. 

We have previously provided free support to those who were impacted by Hurricane Dorian, the El Paso shooting, the California wildfires, the evacuations from Afghanistan, and other events in which mental health support was needed quickly on a large scale.

Due to the sensitive nature of this tragic event, we wanted to provide more clarification on how BetterHelp’s support will be delivered through this initiative. The goal of the information below is to provide transparency and clarity so we can effectively support the individuals affected by the tragic event at Astroworld.

Questions And Answers

Is there a sponsorship or brand deal between BetterHelp and Travis Scott?
No. This is not a sponsorship or paid endorsement of any kind.

Is BetterHelp paying Travis Scott in any way?
No, Travis Scott is not receiving compensation from BetterHelp.

What is included in the services being provided?
The services provided include weekly sessions with a licensed, experienced, and accredited psychologist (PhD/PsyD), marriage and family therapist (LMFT), clinical social worker (LCSW/LMSW), or board-licensed professional counselor (LPC). Therapy sessions can be done via video, audio call, or messaging.

How can therapists at BetterHelp help?
BetterHelp has over 20,000 licensed therapists, including many with the expertise needed to help people cope with the trauma and stress that can result from tragedies like these.

Will additional support be available after the first month?
Yes. Extended therapy support will be provided at no cost to those who need it.

Is there any fine print saying that a person participating in this initiative is waiving any of their legal rights?

Does BetterHelp offer a free month of therapy to all customers on a regular basis?
No. BetterHelp provides free therapy only on specific occasions. 

Will people who participate be automatically billed at the end of the month of therapy?

Online Therapy Can Help You Move Past Trauma

Whether you were present for the tragic events at Astroworld or have experienced other forms of trauma, therapy can be an effective way to work with a licensed mental health professional to process and move past difficult experiences. Online therapy is often more affordable and accessible than traditional in-person therapy, as it typically allows you to connect with a therapist from anywhere you have a stable internet connection at a time that fits your schedule.

According to this study, online therapy can be as effective as in-office therapy for a variety of mental health concerns, including (but not limited to) depression, anxiety, and PTSD. If you believe you would benefit from working with a therapist, please don’t hesitate to reach out for the help and support you deserve.


In November 2021, Travis Scott’s concert at the Astroworld music festival ended in tragedy. In the wake of this event, BetterHelp teamed up with Travis Scott to offer free therapy for those impacted. This initiative is not a sponsorship or brand deal, and Travis Scott will not be compensated by BetterHelp. Participants in the initiative will not be charged for therapy, and those who still need professional support after one month will receive it for free. Therapy, whether in person or online, can be a valuable resource for those who have experienced trauma and would like to work through it.

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