Virtual Cognitive Behavioral Therapy For Mental Health Concerns

Medically reviewed by Nikki Ciletti, M.Ed, LPC and Dr. April Brewer, DBH, LPC
Updated March 13th, 2026 by BetterHelp Editorial Team
Please be advised, the below article might mention trauma-related topics that include suicide, substance use, or abuse which could be triggering to the reader.
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Whether you’ve previously received therapy or are starting to research treatment options, you may have read about virtual cognitive behavioral therapy, a form of cognitive-behavioral therapy (CBT) delivered via video, phone calls, or chat, rather than in-person. 

In recent years, virtual CBT therapy has gained attention for its potential to address various mental health concerns, including depression, anxiety, bipolar disorder, schizophrenia, and others. Since 2021, four out of 10 Americans have used online therapy. To understand whether you might join this statistic, looking at how CBT online is practiced and how it might benefit your life can be helpful.  

What is virtual cognitive behavioral therapy (CBT)?

Cognitive behavioral therapy is a form of talk therapy designed to help an individual better understand how thought patterns and beliefs are connected to emotions and behaviors. A CBT therapist, such as a clinical psychologist, counselor, or social worker, may start by helping clients identify unhelpful or destructive thought patterns in their life.

These might be catastrophizing, assigning blame, jumping to conclusions, confusing emotions with facts, or partaking in other cognitive distortions

Once these patterns have been identified, the focus can shift to reframing and restructuring an individual’s thoughts, feelings, and behaviors, replacing them with more helpful or positive ways of thinking. According to the American Psychological Association, “the focus [of CBT] is primarily on moving forward in time to develop more effective ways of coping with life.”

Virtual CBT, online CBT therapy sessions, and self-guided CBT

While the word "virtual" may imply similar things, there are key distinctions between virtual CBT, online CBT, and self-guided CBT. Virtual reality CBT refers to therapist-guided CBT using technology to simulate environments and create interactive experiences tailored to address specific therapeutic goals, such as overcoming a phobia.  Self-guided CBT refers to structured self-help CBT techniques, often delivered through video lessons. 

In this article, online CBT therapy sessions (virtual CBT) refer to standard therapy sessions provided by a licensed therapist. The only distinction is that, rather than having sessions in-person, therapy is provided online, by phone, or via chat options.

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What mental illnesses can CBT treat?

Cognitive-behavioral therapies are widely supported as safe and effective treatments for various mental health conditions. These may include but are not limited to:

  • Anxiety disorders
  • Depressive disorders
  • Phobias
  • Eating disorders
  • Substance use disorders
  • Post-traumatic stress disorder (PTSD)
  • Bipolar disorder

Cognitive-behavioral therapy is unique because it focuses on learning to recognize unhelpful ways of thinking, gain control over them, and reframe them more positively and constructively. For this reason, CBT can equip patients with the tools to address challenges in their lives as they arise.

According to the American Psychological Association, “CBT emphasizes helping individuals learn to be their own therapists.” This process can benefit their mental well-being in the short and long term. 

What happens during online cognitive behavioral therapy?

Regardless of whether talk therapy sessions are conducted in person or via an online platform, the focus remains the same: identifying and restructuring unhelpful thought patterns and behaviors in daily life.

One of the differences between online cognitive-behavioral therapy and in-person CBT is the format. While in-person sessions are often conducted in an office setting, CBT online can be administered via a video call, instant messaging, or a voice call, depending on your preferences.

What to expect in your first session?

Your mental health services provider may choose to start with an initial talk therapy session designed to get to know you better. After outlining goals, they can begin helping you address your life circumstances, current challenges, and mental well-being concerns.  

Therapists might also inquire about your point of view, thoughts, feelings, and beliefs. These mental health professionals can then teach you how to question, control, and reframe the thoughts that are causing you distress. Like in-person cognitive behavioral therapies, CBT online providers may use various other techniques to help you improve your relationship with your thoughts. These may include:

  • Role-playing exercises
  • Journaling
  • Stress-reduction techniques
  • Mindfulness and mediation
  • Combining (VR) exposure therapy with CBT

Your therapist may also provide you with additional exercises or “homework” assignments designed to help you put the strategies you’ve discussed into practice in your everyday life. Depending on your situation, they may recommend complementary practices like self-care or group counseling designed to maximize the benefits you receive from your therapy sessions. 

How about medication?

CBT therapy involves psychotherapy provided by a therapist. Usually, a therapist cannot prescribe medication. However, a therapist may collaborate with a prescribing doctor, such as a psychiatrist, to create a holistic treatment plan and coordinate care for the individual taking medication. 

Paying for online therapy 

The cost of online therapy is usually more affordable than what you pay for in-person therapy. Virtual CBT therapy costs and insurance coverage vary by insurance provider, plan, and location. Depending on the state, online therapy costs may be covered by insurance, and some insurance providers may offer reimbursement for out-of-network providers, especially for individual therapy for a mental health condition. Additionally, online therapy platforms may also offer financial aid to those who qualify.

In-Person Therapy

$100–$350 / session

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$70–$100 / week *

Supporting a loved one between online CBT therapy sessions

It can be challenging to change entrenched patterns of thinking and behaving. If your loved one is attending online CBT therapy sessions, they will likely be doing "homework". Homework may include:

  • Journaling 
  • Cognitive restructuring exercises
  • Relaxation exercises
  • Practicing mindfulness . 

It can be helpful to support their process by respecting their boundaries, practicing active listening, and managing your own expectations during their therapeutic journey. 

Bringing a loved one into therapy 

In some cases, bringing a loved one into therapy can enhance the therapeutic process. If this is something you wish to explore, you can discuss it with your therapist. Often, bringing a loved one into therapy will require consent from a therapist and establishing new expectations for the process. 

Getting support through online therapy

Despite the difference in setting, online cognitive-behavioral therapy has gained widespread attention for its affordability, convenience, and effectiveness. For those with a limited number of local resources, busy schedules, or mental health conditions that may make it difficult to leave the house, like depression and anxiety disorders, the ability to attend therapy sessions from the comfort of home and virtual environment may be beneficial. Having the ability to message a therapist at any time of day may also be helpful for those who need additional guidance and support. For instance, you can use in-app messaging to ask your therapist how to implement the strategies from your CBT sessions in your everyday life.

A significant body of research, including meta-analysis and data collection, supports CBT online as an effective treatment for various mental health conditions.

A 2017 systematic review and meta-analysis, which included a randomized controlled trial, found that internet-based CBT is an effective and cost-efficient treatment for conditions like depression, panic disorder, specific phobias, bipolar disorder, and generalized anxiety disorder. A separate original publication from 2020, which included data collection and a randomized controlled trial, found that electronically-delivered CBT was at least as effective at reducing symptoms of depression as in-person CBT. 

Many researchers are continuously evaluating the efficacy of CBT online work compared to traditional therapy.

If you are interested in exploring virtual cognitive-behavioral therapy, you can connect with a licensed therapist through an online platform like BetterHelp, which offers access to over 30,000 licensed therapists, with many specializing in CBT. Regardless of whether you choose to start therapy in person, online, or in a virtual reality (VR) environment,cognitive-behavioral therapy could be the first step toward building a healthier relationship with your thoughts and behaviors. 

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Takeaway

Cognitive-behavioral therapy (CBT) is an effective form of therapy in treating mental health conditions like anxiety disorders, depression, and PTSD. It can be safely administered in an in-person or virtual setting. Studies have found that online CBT can be as effective—if not more so—than in-person CBT. If you feel you would benefit from cognitive behavioral therapy, consider reaching out to an online therapist to get started.
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This article provides general information and does not constitute medical or therapeutic advice. Mentions of diagnoses or therapy/treatment options are educational and do not indicate availability through BetterHelp in your country.
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