Jacqueline Shields


About Me

Welcome to Betterhelp
My Name is Jackie and I am a Licensed Clinic Social worker with 10 years of experience, with a Master’s degree from the University of Georgia School of Social work earned in 2009.
Over the past ten years I have had the opportunity to work in many different settings working with individuals and families who have a variety of personal issues such as depression/anxiety, stress, family problems, trauma/abuse, chronic health concerns, relationships/parenting and more. My treatment methods utilizes theory from cognitive-behavioral, mindfulness & humanistic approaches. I provide an environment of support, warmth & empathy. I'm here to assist you in tackling the ups, downs, and all around issues that come along with growth and changes in life.
Through my own life experiences, I recognized the benefit of therapy and the growth possible with the kind of support that allows for change, if you are an active participant. I believe in being supportive, but also with an approach that is direct and honest with a manner that is kind.
I hope to hear from you soon, to be part of working with you on your journey to process, heal, and change. It takes courage to seek for a more fulfilling and happier life and to take the first steps towards a change. If you are ready to take that step I am here to support and empower you.


  • Stress, Anxiety
  • Parenting issues
  • Self esteem
  • Depression
Also experienced in:
Relationship issues , Family conflicts , Trauma and abuse , Grief , Intimacy-related issues , Eating disorders , Career difficulties , Coping with life changes , ADHD

Clinical approaches:
Cognitive Behavioral Therapy (CBT), Solution-Focused Therapy

Years of Experience: 3

Services Offered

  • Messaging

  • Live Chat

  • Phone

  • Video


LCSW #CSW005742 (Expires: 2022-09-30)

LCSW #0904011326 (Expires: 2021-06-30)


Written by S.O. on Nov 20, 2020 after counseling with Jacqueline for 3 months on issues concerning depression, stress, anxiety, grief, self esteem, and coping with life changes

I had an excellent experience with Jacqueline.
Every suggestion worked and her attention given to my issues was respected and controlled with empathy, compassion and a listening ear.

I woke up quick out of a very dark place with the help of a well qualified counselor.

Thanks for sharing one of the best with me.

Written by L.I. on Sep 14, 2020 after counseling with Jacqueline for 1 month

She will meet you where you are at! She ask the right questions and always provides you with homework to help you deal with the situation head on. Her approach is graceful and she respects your feelings and emotions. I appreciated our weekly sessions and the interaction! It was more like talking to a long time friend who is a great listener and provides the best resources for advice. Outstanding

Written by N.I. on Sep 10, 2020 after counseling with Jacqueline for 2 weeks on issues concerning stress, anxiety, relationship issues, family conflicts, trauma and abuse, intimacy-related issues, and anger management

I've only been working with Jacqueline for a short time. But she truly listens and helps me think of things in a different light. She's also given me great advice in readings to help me overcome my issues

Written by H.E. on Aug 08, 2020 after counseling with Jacqueline for 1 month on issues concerning stress, anxiety, intimacy-related issues, self esteem, and compassion fatigue

Jacqueline is very insightful and offers practical actions towards coping with some of life’s biggest issues.

Written by C.A. on Jul 18, 2020 after counseling with Jacqueline for 2 months on issues concerning stress, anxiety, relationship issues, and intimacy-related issues

I have appreciated my time taking with jacquelyn. She listens, responds with tools to help me with the things that I need help with and also holds me accountable to things that I need accounted for.

Written by A.M. on Jun 12, 2020 after counseling with Jacqueline for 2 weeks on issues concerning family conflicts, self esteem, and anger management

Jacqueline is honest, clear, and kind. She is easy to talk to and volley ideas off of. I look forward to our weekly sessions because I know that I will leave my session with more clarity and a new perspective to my situations.

Written by P.A. on Jan 20, 2020 after counseling with Jacqueline for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, parenting issues, and self esteem

Jacqueline is patient and understanding. She takes the time to ask the questions to get to the root of the issue and suggests easy to follow solutions.