If you are living with a mental illness, the counselors at BetterHelp can support you in developing coping skills for your condition. So many people live with mental illness. Swimmer Michael Phelps has been vocal about how much therapy helped him deal with his mental health concerns. For those living with bipolar disorder, an online therapist can help you work on strategies to cope with mood fluctuations between depression and mania. If you’re taking medicine for your mental illness, your counselor can support you while you continue with medication management with an outside provider, such as a psychiatrist. Online counselors can help you learn to manage depression, anxiety, and stress, which are among the common issues people can talk about in therapy. Online therapy is different than support groups. You are receiving the caring ear of a mental health provider who is dedicated to your mental wellness. You can think of them as a doctor on demand.
With unlimited messaging therapy, you can connect with your online therapist between sessions to get support. Sometimes you need to get thoughts off your chest, and you don’t want to forget them between sessions. That’s where unlimited messaging therapy can be extremely useful. You can write a message to your online counselor, a licensed mental health professional, even when you’re not in session. It’s a rare advantage to have this much access to your therapist; especially when you’re not seeing them in a full session. Unlimited messaging therapy helps people feel connected to their therapist anytime they feel alone. It’s like having a doctor on demand. Messaging an online counselor is a great option for teen counseling. Many teens are more comfortable expressing their emotions through text rather than phone, or video. Each person has a specific way they feel the most comfortable communicating their feelings, and that’s why online counseling is so versatile.
Thousands of counselors, licensed mental health professionals, from across the world are ready to connect with you to address your mental health needs, providing the support and therapy services you need; meaning you can get matched with a therapist anytime that's best suited for you (versus scheduling issues with in-office therapy). Your doctor on demand, who is a private online therapist, is providing you with excellent mental health services for your specific needs. Whether you have a mental health issue or need advice, seeking counseling from a platform like ours where therapists are licensed can provide you with the support and help you need in bettering yours and other people's lives (with chat sessions).
Messaging a therapist may not seem like it could help, but it’s a powerful form of mental health services. Chat sessions are confidential, and can feel freeing to clients. You can talk about a variety of issues, such as anxiety, stress or other mental health concerns. Chat sessions allow you to work on coping skills with a licensed professional therapist. Online counseling offers so many benefits to users, and the sign-up process is simple. You can start chatting with a licensed mental health professional in no time. There are many different forms of counseling to choose from, including marriage and family therapy, counseling for the LGBT community, teen counseling, and more. You can learn about online therapy on our about page and begin the sign-up process if you like what you see.
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"My BetterHelp therapist asked the same kinds of thought-provoking questions as the traditional therapists I worked with in the past. (What is it about your future that you're unsure of? Can you tell me about your old life and what is different now?) Because of the continuing, open-ended nature of the text chat, however, she helped me identify anxiety triggers and coping mechanisms much faster than it would have taken had we met only once a week. What's more, I came to find that launching the BetterHelp site on my smartphone or laptop and writing out my thoughts became therapeutic in itself."
Online therapy is growing, in no small part due to our new way of being in the world, but even before everything went haywire, it was gaining traction.
"A lot of the user base that's interested are people who have never set foot in a therapist's office," says Haesue Jo, a licensed therapist and clinical support lead at BetterHelp, an online counseling and therapy service that provides web-based, phone and text interaction. "This is a way for people to stick their toe in the water if they've been fearful of talking to a therapist before."
BetterHelp has been around for six years, though teletherapy has been available for longer than that. Jo says her service is growing exponentially every year.
"'We've heard from our therapists how Coronavirus increased the level of anxiety with their current clients. We've also seen a spike in people starting online therapy with us,' Alon Matas, President of Teladoc's BetterHelp, told me. 'The number of new members with concerns of stress and anxiety in February more than doubled compared to February of last year, and this trend is accelerating in March.' BetterHelp is providing free service for clients who have been financially impacted by the outbreak (e.g. layoff or loss of income). For new clients, the company is offering financial aid that can cover up to 50% of the counseling cost. Counselors will still be paid but BetterHelp will subsidize the loss."
Real User Reviews
BetterHelp review #108518
Date of review: June 15, 2020
Review written by BetterHelp user J.E. after counseling with David Haynik for 1 year and 4 months on issues concerning depression, family conflicts, trauma and abuse, and anger management
At a difficult point in my life, David offered me help which has been truly transformative. I’ve struggled with depression for many, many years. Thanks to David’s compassionate help, I feel like I’m finally on the mend and making great progress towards getting my life back. Thank you, David.
|David Haynik - (More reviews)LCSW|
BetterHelp review #108514
Date of review: June 15, 2020
Review written by BetterHelp user L.Y. after counseling with Krysten Rohlik for 1 month on issues concerning depression, stress, anxiety, relationship issues, family conflicts, grief, intimacy-related issues, self esteem, coping with life changes, and compassion fatigue
Krysten is a great listener! She positively dissects my issues and reiterates them back to me so I can learn to understand my situation from another perspective. She is one of the most understanding individuals I have talked to and asks all the right questions to help me move forward!
|Krysten Rohlik - (More reviews)MS, LPC|
BetterHelp review #108508
Date of review: June 15, 2020
Review written by BetterHelp user V.A. after counseling with Brandon Woffinden for 2 weeks on issues concerning stress, anxiety, relationship issues, and family conflicts
Brandon has been extremely helpful and compassionate. He responds quickly and with relevant and useful responses (which hasn’t always been the case for me with online therapy). He does so much more than just listen, although he listens very well. He has provided valuable insight and outside recommendations that I can do on my own and he follows up. The book that he recommended has really opened my eyes and helped change my perspective. He challenges some of the negative ways I am thinking and helps to identify some of my mental blind spots. I would highly recommend him to a friend!
|Brandon Woffinden - (More reviews)CMHC|
BetterHelp review #108501
Date of review: June 15, 2020
Review written by BetterHelp user T.E. after counseling with Pamela Walker for 6 months on issues concerning stress, anxiety, trauma and abuse, self esteem, and coping with life changes
I've been seeing Pamela since 2019 and have enjoyed her expertise. She's brought a fresh and refreshing perspective to what I've been dealing with. Pamela is also down to earth, kind, supportive, has a great energy, empathetic and listens. She also checks on me in between sessions, something I've never experienced before with therapists. I highly recommend Pamela.
To learn more about online counseling services (versus traveling to an office), please visit our FAQ section or watch a video about therapy and counseling online we've published on the topic. You can also contact us here or send us an email at firstname.lastname@example.org.
It's important to note that if you are suicidal, you should not use this site. If you are in a crisis or any other person may be in danger - do not use this site. If you need a doctor on demand, do not use this site. If you are in a crisis, call +1 (800) 273-8255 or 911 which can provide you with immediate help, or text HOME to 741741.
Gerben J Westerhof, PhD, Sanne M A Lamers, PhD, Marloes G Postel, PhD, Ernst T Bohlmeijer, PhD, Online Therapy for Depressive Symptoms: An Evaluation of Counselor-Led and Peer-Supported Life Review Therapy, The Gerontologist, Volume 59, Issue 1, February 2019,
Sweeney GM, Donovan CL, March S, Forbes Y. Logging into therapy: Adolescent perceptions of online therapies for mental health problems. Internet Interv. 2016;15:93-99. Published 2016 Dec 24. doi:10.1016/j.invent.2016.12.001
Wentzel J, van der Vaart R, Bohlmeijer ET, van Gemert-Pijnen JE. Mixing Online and Face-to-Face Therapy: How to Benefit From Blended Care in Mental Health Care. JMIR Ment Health. 2016;3(1):e9. Published 2016 Feb 9. doi:10.2196/mental.4534
Stasiak K, Fleming T, Lucassen MF, Shepherd MJ, Whittaker R, Merry SN. Computer-Based and Online Therapy for Depression and Anxiety in Children and Adolescents. J Child Adolesc Psychopharmacol. 2016;26(3):235-245. doi:10.1089/cap.2015.0029