My name is Potoula Diaz and I live in Florida. I first became a Licensed Mental Health Counselor and practiced in the field in that capacity for about 11 years holding all kinds of jobs, but mostly being a therapist for families and adults with crises in their lives, relationship problems, anxiety, depression, trauma and stress. Then I decided that I would like to learn more in depth about families and couples, so I became a Licensed Marriage and Family Therapist in 2011. Then, in 2015 I became a Certified Addictions Counselor and have learned so much about addiction that I use with many of my clients. I use mostly Cognitive Behavioral and Solution Focused approaches in my work. I feel they work very well for many people and also they compliment my personal style and theories about change and growth.
This year marks my 24th year in the field of counseling and mental health, and this time has been so rich with all kinds of amazing unforgettable experiences in helping people. I approach each new client with enthusiasm and curiosity, and being prepared to learn from each new person I meet. I believe that forming a strong positive relationship with your therapist is the most important factor in how well you will do in therapy, so it is important that you take the time to pick someone that you feel comfortable with and someone who makes you feel heard and cared for. I enjoy helping people and am confident that with all my experience and skills and my natural passion for helping, I can make a difference in the life of any person that is struggling with a problem or challenge in life.
Life can be difficult, but with my help you can feel better and make some personal changes that you will be proud of! I hope we can work together in a rewarding and caring relationship and I look forward to hearing from you!
- Relationship issues
- Family conflicts
- Trauma and abuse
Stress, Anxiety , Addictions , Grief , Parenting issues , Anger management , Self esteem , Bipolar disorder Read more...
LMFT #MT2555 (Expires: 2023-03-31)
LMHC #MH6104 (Expires: 2023-03-31)
Really nice and made me feel very comfortable to talk about things openly. Offered great advice and tips for me to use to manage my own stress and anxieties between meetings.
Potoula has helped guide me through some of the most difficult times in my life. I was so nervous to share some of the issues I’ve been dealing with as I am such a private person, but she makes me so comfortable and she never has any judgement. I would recommend her to anyone.
Potoula is really help me to discover things that ai dont realize and also makes me feel better
She has been a great therapist for me. Listening attentively to my concerns and problems as well as providing me long term solutions
Hi, Potoula is great, very cheerful, she helps me navigate towards expressing my problems and offers direct advice, shes a warm person and nice to talk too, we have been in touch for a bit and i hope its all gonna continue the way it did till now :) Strongly recommend sessions with her.
I’m not one that seeks out someone to speak with. But I was in such a dark place. She makes it easy to talk to her, And I do realize now there are good people out there. That really want to help!
Excellent counselling services offered by Potoula
Fantastic counsellor! Therapy is really helping me. Highly recommend!
It has only been a short time since I started working with Potoula, but I find her to be authentic, attentive, and compassionate. I leave our sessions feeling better equipped to face my difficulties.
Potoula is a very caring and empathetic Counsellor. She really listens to what you say and offers practical help that you can use immediately to help yourself. She is great at contact between sessions and checking in with you she making sure you’re going ok. I highly recommend both BetterHelp and Potoula.
Potoula is very kind and understanding. Conversing with her feels familiar even after a few messages and I really appreciate her thoroughness and the questions she asks to better understand me and my situation. Her responses are thoughtful and caring and I definitely recommend her :)
I started this therapy to gain an external persons perspective on what I believe are irrational thoughts, Potoula not only does this but give me more to reflect on than I had anticipated which I have no doubt will help me grow as a person.
Potoula has been flexible and helpful with our unique situation. I would recommend her to a friend!
Timely responses and detailed. I can tell she carefully reads all my messages. Encouraged me to open up more and get to the root of the problem while taking in the bigger picture.
Very responsive and understands me on a personal level. She takes her time to really understand every issue brought up with care and attention
Potoula is an excellent and experienced therapist. We are discussing my chronic dysthymia and mild depressive symptoms. She is supporting me in a very direct, honest, and empathetic way and I highly recommend her.
Diaz is amazing counsellor who is friendly, positive and patient. I felt listened and supported without worrying being judged. I highly appreciated her time and recommend her professional service you.
Potoula is awesome. She has helped me find answers by providing me strategies that have given me clarity. Very very helpful indeed.
She makes me feel like she understands what I'm going through. She so sweet and respectful but also gives you the tools to help and be proactive. Would 100% recommend her to anyone looking for improving their mental health.
Potoula is great! She is very quick to understand my concerns and extremely empathetic. She’s very good at helping me to find practical solutions or to develop new narratives/ways of thinking about my issues. Potoula also has a wonderful sense of humor, we laugh a lot during sessions! She’s been a huge source of support.
There is no pressure to divulge anything, will listen and be proactive in her replies, sometimes I won't answer but she will just give a little message to know she is there, highly recommend
Thank you Potoula for your help, open mind an open heart! You were really professional and caring, and that really helped me work on my issues.
Potoula has only been my therapist for a short time but so far she has been very helpful in guiding me in a healthier direction to better take care of my mental and emotional wellbeing. I still have a lot of work to do but I believe she will help me get to a better place
Potoula and I have been only working together for a short time but I am very happy with what we’ve accomplished so far. Her energy is lovely, even via video chatting and I’m very excited to continue growing with her guidance!
Amazing!! Understanding, educated and kind.
She’s amazing and super helpful
I have been struggling for years with anxiety and OCD. Potoula has been so patient and understanding with me, even when I have the same repetitive issue. I have come a long way since talking with her. By far my favourite counsellor I’ve had (and I’ve had many!)
Potoula is very caring and knowledgeable in her field. She responds timely to my needs and has supported me through my time with her. I have felt I've gotten a lot through this service with Potuola. Thank you.
Excellent understanding of the problems, listening, and providing support in a professional manner. Potoula advices helped a lot, with a different spectrum of approaches. Very happy!
I personally think she’s a very compassionate caring person and feel blessed to have met her.
Potoula has been such a wonderful support to me during very difficult times and traumas. She listening to all of my concerns and addresses them. She has helped me a lot to sort out my issues and help me understand how I can work on them myself. I would highly recommend her.
Potoula, along with supporting worksheets from BetterHelp, has massively helped me deal with my family relationships.
We communicate every few days via messages and typically have a video call once a week.
The BetterHelp system is preferable for me than a face to face psychotherapist because I have access to support whenever I need it. I am no longer relying on close friends or family for emotional support and this has helped my personal relationships.
Potoula responds quickly, is very understanding and empathetic yet honest in helping me manage my behaviours and emotions.
Potoula is an excellent LMHC . She is Very kind, compassionate attentive and knowledgeable.
I started seeing Potoula as I suffered from very high levels of health anxiety. Over the months I have seen myself get much better by means of coping and living with this disorder. Not only has she helped me accept that it is normal to sometimes worry about health but she has helped me with other aspects of my life which I didn’t not even know I needed help! I can say with sincerity that she is honestly an amazing therapist and I can’t thank her enough for all the “check up”, the friendly advice, the hard truth but mostly for giving me back a normal life!
Potoula Diaz is so supportive, thoughtful, and smart. I feel that she really listens to my problems and responds in a deep and detailed way. It's clear that she loves what she does and is empathetic to her clients. Your happiness is her happiness, your pain is her pain. Every session is a step, and I look forward to it every week. I feel that few therapists can compare.
She was nice!
Potoula is great! When we chat, it feels like we are close friends - someone who I can comfortably share and open up to. She really takes the time to understand and provide the best guidance and support.
I appreciate that Potoula is so responsive, honest and is a very attentive listener. This is something that I needed at the time and she is truly a valuable support.
I have only just started seeing Potoula but she is really a saint! I live over seas so it is really comforting to be able to talk to someone who speaks English, listens to me, and provides me with tools to help curb my behavior. Thank you!
I really enjoyed my sessions with Potoula. She s very sweet and great listener. She was there for me when I needed sessions last minute I really am grateful for that. She also did make me see things from a different perspective. I also value sharing some of her life experiences which made me feel not alone in a life challenges I have.
Potoula is great, I was hesitant to try this app but she really surprised me she is not judgmental, she is clever, sweet, smart and straight to the point. A pretty brilliant professional and human. Really pointing out things that aren’t that easy for many people to interpret. It’s helpful I highly recommend her to anyone dealing with issues of any type.
Potoula has been tremendously helpful in helping me to navigate my relationship uncertainty and anxiety issues. She's asks tough questions and always gets me on the path to a more clear self assessment. Additionally, she's very responsive and flexible in scheduling.
I like messaging Potoula because it feels like she is truly listening to what I have to say. In other therapy settings, the counselor has tended to ask me too many questions, but Potoula has conversations with me. She always has valuable insight and listens to what I’m saying and how I feel. She has been logical in her advice and responses to me so that I’m able to bring positive change to my situation.
Super friendly and understanding. Doesn’t try to push any basic solutions on you and instead listens to you problems
Dr. Diaz is very professional and helpful! She is always empathic and is kind when I feel down. She not only offers a listening ear as a friend but also provides her expertise as a counselor. I feel lucky that I have met her and I would recommend her to anyone!
Potoula has helped me in so many ways during the last six months. She has taught me how to understand and come to terms with the post traumatic stress that was having a negative impact on my mood and damaging my relationship. Thanks to Potoula, I am now more self aware, my marriage is stronger, and I have the tools to move forward positively with my life. I am so pleased I chose Potoula, and although I will miss our chats, I will always remember the one who turned my life around. Thank you!
Potoula impressed my with her kindness and thorough feedback. She was responsive and professional.
Potoula is a good listener and gave very useful advise. And her happiness also made good influence on me!
She's great. I really appreciate working with her as my counsellor.
Dr. Diaz so far has been very responsive and had in-depth knowledge that she has been able to give me for my situation.
Potula is warm, understanding and I feel like she is 100% behind me. She listens intently and offers advice that I have found useful. I would highly recommend her.
Potoula is an amazing therapist who really tries to get the whole picture and solve it in different varying ways that can benefit everyone and she takes times to check up and make sure the strategies talked about isn’t forgotten.
Potoula has made me feel better about myself and has been a great help when dealing with personal problems. She is kind and encouraging.
Potoula is such a great listener. She responds to my message in a timely manner and addresses every point in the discussion without fail. I have spent a couple of weeks with her and therapy sessions with her work wonders! I am glad I decided to seek therapy because I was so overwhelmed and stressed out for a few months. I tried everything to feel better but only her sessions actually worked for me. She is very understanding and made me open up to her. Totally changed the way I view the issues. Thanks so much Potoula! You're amazing!
Potoula is very kind and a good listener.
Ms. Diaz has been so helpful and supportive. I was going through a rough patch after the passing of my mother. She was able to help me sort through some of my emotions and realize that my reactions were acceptable under the circumstances. It has helped me to move forward in the grieving process.
Potoula is understanding, and seems to really care. I feel that she is working together on my issues. Love her.
Very good counselor. I have recommended BetterHelp to a friend.
She is a good counselor
Potoula Diaz is an excellent counselor. She very insightful and has helped me sort out some kinks in life. You will be lucky to have her as your therapist.
Potoula is my confidant and my friend! She has helped me through pivotal moments in my life and makes sure to check on me constantly. She is encouraging and a great listener. I don't feel like I'm speaking to a counselor when we are in session. She is very personable, kind, respectable, and professional. I am so glad I found her and look forward to the continued work in the future with her.
Compassionate, empathetic, and genuinely cares.
Potoula is awesome. She totally gets me and I feel like I have this new super supportive friend I can touch base with any time I want. Her advice and thoughtful responses are always relevant and helpful. I always look forward to a message from her!
Working with Potoula has really helped me organize my thoughts, and validated what I already knew at some level. I would highly recommend her. I feel much more confident and at ease with my stance on the topic which I received counseling on.
I love her patience, support and help! Thank you!
Potoula is amazing! She’s very supportive and encouraging, while also offering ideas and techniques to help with whatever you’re going through!
It’s only been a short amount of time, but I can not recommend Potoula enough, she is wise, kind, experienced and gets to the problem. I look forward to the continued journey and hope others do too.
This was my first time experience on this website. I was hoping to get matched with someone who would understand and empathize with me. I got matched with a person who exceeded my expectations. Going through a tough time, she was there, understanding what I was going through and offered a shoulder for me to cry on. Gave me rational advises and definitely made me feel like I was NOT alone. All I can say anyone who gets matched with her is very lucky! Thank you.
Potoula is a lovely person who really cares about her clients. She takes the time to work on specific things and concerns while providing good insight and suggestions on how to create better relationships and have a higher quality of life. After starting counseling with Potoula I already feel calmer, have less anxiety and have a healthier sense of self. I fully recommend her to anyone who is looking to better their self-esteem, relationships or general well-being.
Potoula is very nice, and really tries to understand how I feel. At the same time she tries to rationalize the things that make me feel that way and tries to offer a alternative point of view, that is somewhat credible.
Potoula's advice has been great - a lot of it seems pretty spot on for the issues I'm struggling with and it's helped me to sort through my feelings. She has also offered a lot of great suggestions of small things I can do that I can already tell are making a difference. I wasn't sure what to expect from e-therapy but I have been very happy with my experience so far, and with my interactions with Potoula.
Sound advice and very upbeat with a open minded and rounded way on looking at things, just what is needed from an advisor! Thank you
Hello to anyone reading this. Working with Potoula gave me the understanding and perspective I needed to understand the situation and to make the right choices. She is super caring and companionate but also straight forward and will give you candid feedback when asked. She is responsive to messages and even checked on me when she didn't hear from me in a bit. She cares and it shows.
Potuala Diaz is an amazing counselor who was invaluable to helping me find new ways to deal with my problems. She helped me tremendously and I feel she might be the first one to really understand me.
I would definitely recommend her for anyone with any kind of problem.
Potoula is an amazing counselor. She always checks on me, has great insight, and offers wonderful advice.
I started online counseling with Potoula in the midst of an emotional low in my life; I perpetually felt depressed, sad, and was suffering from symptoms of PTSD. Potoula was there to support me every step pf the way. She was knowledgeable, respectful, and always open to listen to my every concern. Potoula remembered our past conversations, and would regularly check in with me regarding specific things we discussed. Now, through the aid of her, I am able to live a life where I have many more healthy coping strategies and feel heard by another individual. Potoula is an outstanding counsellor and I am so grateful that she was brought into my life at the time when I most needed her.
Highly empathetic, responsible, thoughtful. Total professional.
She is very kind, respectful, and honest. I love her counseling because she puts words to my feelings and it all makes sense.
Potoula is absolutely wonderful. She got right to work after my first message, addressing my issues and offering solutions right away. What I appreciate most, is that she immediately validated my feelings when I felt insecure about them, and that alone was so incredibly helpful. She responds to my messages in a timely manner and I always enjoy her correspondence. In addition to her professionalism and expertise, she is so warm and friendly, like talking to a friend. All in all, she is exactly what I needed and I appreciate her very much! I would HIGHLY recommend her and BetterHelp!
She's helps me quite a lot.
Potoula is a wonderful listener and has helped me by giving an unbiased perspective. I immediately felt comfortable with her and hope to continue to make progress.
Potoula is a fabulous help to me. She's kind, insightful and can really get to the heart of an issue. I love her attitude, and find it very realistic, compassionate and approachable.
Potoula has been immensely patient, insightful and supportive. She has helped identify and delicately untangle my concerns, and has provided thoughtful guidance at every interaction. She's very perceptive, and has helped me make realistic goals and changes.
She is the best.
Potoula is a thoughtful, friendly, and articulate professional who has brought necessary depth and insights to our discussions. She’s provided me new tools and ideas through which to consider my situation. I’m grateful to have connected with Potoula!
Potoula has been a great sounding board for me to just write and write and get it all out of me, then get feedback to help me sort it all through. I don't like to talk to friends or family too much so it can get bottled up inside and I think about it too much. I find her insightful and supportive.
I wish every single person in therapy had the opportunity to work with Potoula Diaz. She is wonderful. She is an expert, she truly cares, and she has helped me more than I expected.
Potoula always answers carefully to all my questions, she is supportive and positive and encourage to look inward by sharing wise thoughts or asking questions.
Good Counselor - I would recommend to friends and relatives.
Potoula is very helpful and understanding. Thanks for your help
Ms. Diaz has been supportive, understanding and gentle. She is opening my eyes with her wisdom.
Potoula has offered the support that I needed to get through a very difficult situation. We have been partners in developing a counseling path that fits both of us, in direction, time and format.
Potoula has been very dedicated in helping me, responding to me and giving me guidance and feedback. I would highly recommend her to anyone looking for a counselor!
Potoula has a very thoughtful and positive approach to addressing my issues and concerns. To me, it was very helpful to have her tell me to acknowledge the mistakes or negative situations I was dealing with and to put my feet on the ground and turn them into a positive approach on how to change my outlook and current situation and what strategies to take to get there.
With Potoula I feel supported and understood, and I appreciate her insights and recommendations very much. My sincere thanks!!
Potoula was very supportive and encouraging. She boosted my morale when I needed it most. Thank you.
Potoula is an amazing person. She has helped me so much through counseling. She is very understanding and really knows how to listen. I can't say enough nice things about her.
Potoula has been extremely supportive of my needs. I was worried that it would be difficult to explain my situation but she has understood every detail and gives advice that really applies to my situation and helps me cope with the ebb and flow my emotions. She is extremely respectful, and I am really enjoying my sessions with her. I couldn't recommend her enough.
Potoula has astonished me with her insight and professionalism. We operate in two totally opposite time zones and I was concerned that this would impact on the efficacy of our work. Not at all. I will be very honest, when I realized we would need to correspond I was dubious that I wanted to do this. I freely confess to being wrong. Our exchanges have been rewarding, educational and amusing, above all, Potoulas' empathy and understanding shines through constantly. She has helped me without doubt and I am eternally grateful to her for this.
Potoula is an outstanding counselor, and I enjoy all of her professional feedback.
Patoula has been amazing. She can take my random thoughts and pinpoint the issues that help me clarify what I need to work on. I cannot express how happy I am to have Patoula.
Corresponding with Potoula has enabled me to see more clearly where my issues lie. She asks pertinent questions and encourages me to discuss my feelings and hopes for a better and healthier future. I look forward to working more with Potoula to help me reach my goals.
Ms Diaz is my first counselor, and she has made me realize the same thing every hard headed sceptic should realize: it's such an amazing feeling to talk to someone you don't know! Thank you Ms. Diaz...you do great things for people's souls.
Potoula is good at explaining and breaking down an issue or behavior. She has helped me see my issue more logically. I thank her a lot for giving me some clarity.
Potoula is amazing. She responds, and listens to what you have to say -- all of it. She does make you feel like you're able to speak and she'll help you figure out your feelings.
Potoula is so patient, caring and wise!
Potoula has been amazing. From the very beginning she has created a place for me to feel comfortable and safe. She has done nothing but help me, make me smile and in some instances laugh. Highly recommend!
I really appreciate Potoula! I've been through Betterhelp before but I feel like Potoula listens to me. AND I like her strengths-based approach. It's nice to have someone to talk to, or know that someone will be there when I'm having anxiety.
This service is one of those things that leaves you wondering why it hadn't been invented a few years ago.
She is really helpful, I feel like she understands me.
Good listening skills, friendly and personable. Provides good advice and methods to achieve your goals.
Potoula has been invaluable to me in working out issues in my life. She has led me, mostly with very astute questions, into new ways of thinking that is a good beginning for stability in my life. I cannot say enough good things about her to fully do her justice.
Potoula Diaz helped me a lot in all my crisis. Extremely competent! I recommend Potoula to anyone who has any problem.
She really helped me. I'm truly thankful for her help!
Potuala Diaz has helped me tremendously in the short time we have been communicating. I was uncertain about the modality of counseling over the internet but the realisations have been most enlightening about my condition.
Potoula is very caring and very positive. She is helping me control my anxiety and also to have a better understanding of my life. I am very glad I've been assigned to her as my counsellor.
Her advice has been very helpful to me and she's able to help me have a new, positive, vision about my life and my problems.
She has good advice and listens to what you have to say to really get to the root of the problem.
She is an out of this world person effective at communicating great concepts. She really has been a godsend to me and has helped me find my way in a difficult time.
After every conversation, I am left feeling calm and hopeful about the day ahead. I can say anything without fear of judgement. This has truly been a positive and helpful experience.
Potoula Diaz is like a friend - concerned and helpful. She never forgets what you are dealing with and is sympathetic. I like her very much.
It's nice to have someone to talk to. She's very comforting.
Potoula is very strength based and approachable. She has good insights, is always willing to attach helpful resources, and has made this experience so wonderful.
Potoula has helped me make significant progress towards working with my PTSD, as well as helping me to deal with a new chronic illness that has change my life drastically. She has never come off as judging or condemning me, she clarifies if she doesn't quite understand something I said, and I feel like she actually cares about me and my progress. She never pushes the issue if we stumble upon something I'm not ready to talk about yet, but waits until I feel comfortable opening up about it on my own. She even remembers the names of important people and events in my life. I really enjoy working with her.
Potoula is a great therapist and I am going through a very difficult change in life. Everything stable has been turned upside down and my existing relationships are no longer relevant especially with regards to my difficult developments. I can't imagine sifting through my rambling writings and producing a sincere and thoughtful not mention helpful response that can incite positive thoughts. She is prompt in response and believes in you as her patient. When I signed up for better help, I didn't think I would get someone so personable as Potoula.
Potoula has been so helpful. I really have been seeing a change in the way that I think and feel about myself. Thank you so much!
She has been very helpful.
She is amazing. She was picked for her experience in the type of issues that I've been having, and honestly I couldn't have been matched with a better person. She's understanding and helpful, while staying objective, which is exactly what I need. She's also really logical in her explanations, which is also a big help. Thanks Potoula!
Poutoula has been very attentive, intuitive, and understanding. She has done a fantastic job of coaching me along using a style that I am comfortable with.
Working with Potoula has been great. I was unsure about her and her methods at first, but when I expressed my concerns to her she was more than willing to alter how she interacts with me. She's always willing to listen and work out a system that works best for me and my needs. We are open and honest with each other and that's how it should be.
I recently reached out to Potoula because I had literally no one to talk to in life. She has been so caring and helpful! I really like how quickly she responded to my messages and non-judgemental way that she offered advice and coping strategies. I will use this service again in the future! I even told one of my friends how helpful this website is!
So far I have been able to relate well with my counsellor Potoula Diaz. I notice that she uses a person-centered approach which I believe is important in a counsellor-client relationship. Potoula also uses Cognitive behavioural therapy and I think some of the suggestions she has given me would prove beneficial if I were to use them. My only criticism would be that a couple of times I felt she was being slightly judgmental, sort of making assumptions instead of being accepting of what I was disclosing to her. Apart from that, I am happy to continue receiving therapy from Potoula and I hope to develop a more open and trusting relationship with her.
Potoula is very kind and patient. She seems to actually be invested in me, which is really nice. She seems quite knowledgeable. My only complaint is that I'm not sure if she quite understands how inept at this stuff I am. I really do need to be told every single step. Usually with a few questions I can clarify exactly what she wants me to do though.