I am a counselor licensed in Illinois and have worked with clients with a wide range of concerns including depression, anxiety, relationship issues, parenting problems, substance abuse, and anger issues. I have also helped many people who have experienced domestic violence, both victim and perpetrator.
My counseling style is warm and interactive. I believe in treating everyone with respect, sensitivity, and compassion, and I don't believe in stigmatizing labels. My approach combines cognitive-behavioral, humanistic, psychodynamic and rational-emotive counseling. I will tailor our dialog and treatment plan to meet your unique and specific needs.
It takes courage to seek for a more fulfilling and happier life, and to take the first steps towards a change. If you are ready to take that step, I am here to support and empower you.
I look forward to working with you!
- Stress, Anxiety
- Anger management
- Coping with life changes
I also have experience in LGBT, Relationship issues, Family conflicts, Trauma and abuse, Grief, Intimacy-related issues, Eating disorders, Sleeping disorders, Parenting issues, Self esteem, Career difficulties, Bipolar disorder
LCPC #180011222 (Expires: 2021-03-31)
I have already, after one month, recommended BetterHelp and Shannon Franco to my friends and colleagues! I have never felt better aligned with a counselor. BetterHelp was able to set me up with a counselor that works for me.
Shannon has been wonderful!
Amazing counselor!!! So supportive of me and understanding!!!
Shannon is wonderful, understanding, and so helpful. I've talked to her for almost 2 years now and I can't believe my progress, all thanks to her!
I've been matched with Shannon about a year ago. It was a great pleasure to talk to her and get her advices: I really needed that. I became more calm, less anxious and more positive. I'm trying to quit and try to find out how I feel in the world out there without this very valuable and constant support: let's see.
If I'd ever need to come back to counseling again I'll look for Shannon. She's been kind but firm, empathic and had a very deep understanding on what was going on in my mind. When I felt nobody would told me were I was at at this point of my life, she eventually did, so that was crucial.
Just trust her!
Shannon is great. She gives real actionable work that feel tangible and attainable.
I love my counselor and how easy it is to do my counseling. If I had to actually go to an office once a week, I just wouldn’t do it. I am so blessed to have such an amazing counselor in my life to get me through the really rough times. I might not be here right now if it wasn’t for better help.
Shannon is very caring, patient and understanding. She always listens and answers my messages. She has taught me a lot about myself and how to start to change these habits in a short period of time. She is truly a gem!
I’m really happy with my therapy. If I compare myself now to when I started, mental health-wise, I’m in a much better state of mind. I didn’t really notice it at first, since we’ve done “baby steps” and since we recently started making a lot more headway, but looking back, I’ve come a long way. I’m really thankful for Shannon. She’s very patient and good at keeping me on track. I’m very glad she became my therapist. She’s helped me a lot and has helped me help myself.
Shannon is hands down the best therapist I've ever had. She is gentle, kind, and supportive. I'm so grateful for our relationship.
Shannon is amazing. She is persistent in the way that I can’t be. She reaches out to me at exactly the right times. She listens so well, she’s patient, and she has experience!
Shannon is excellent. She is very open and easy to talk to.
Shannon is amazing. She really understands me and always responds quickly. She’s someone I can tell anything to and I really respect her and honor her. I can’t say enough positive things about her, she’s amazing.
Shanno has beeen absolutely wonderful so far, she lets me vent and rant when needed but is able to rein me in when it's needed. She backs her methods up with theories and reasoning and makes recommendations for things for me to read. I would highly recommend her!
Shannon has truly changed my life for the better. Knowing she's there to talk to and offer support has helped me so much. She's honest and extremely kind and I couldn't have asked for a better match!
Shannon is terrific and has wonderful insight. She also knows when to push and when not it. I highly recommend Shannon to anyone.
Very understanding and calm person. She really tries to understand you and she's also sharing some personal experiences.
I am very new to online therapy, but so far I am feeling positive. Shannon is warm and engaging, attentive and helpful. It feels like a good fit. I am feeling very good about the more frequent and consistent contact than that afforded by traditional counseling.
Shannon is a patient and understanding counsellor who has shared both my highs and my lows. She has constantly pushed me to do better and cheers when I succeed. I'm very happy with her.
I have been speaking to Shannon for just a couple of weeks and found she’s a great listener, and an even better guidance counselor as I have always put every one else first. She has also helped me to know how to go about figuring who I am, what I like and don’t like, etc. I’m very comfortable with her! Thank you, Shannon!
So far it’s been great. I always wanted to go therapy this way. I’m too busy and just am unable to leave the house. She is great and understanding. Love that there is no judgement. This is great and highly recommended!
When I first started with BetterHelp, I felt completely lost. I felt so hopeless. Shannon has given me tools to help myself be who I want to be. It feels amazing to be this content.
Shannon is amazing! She's really helped me with some issues that I've been struggling with for a long time. I'm already seeing progress after only a couple of weeks!
In what we both knew would be an extremely compressed time frame, Shannon pulled me out of the ditch and put me back on the right road regarding my potentially disastrous domestic abuse situation.
Her approach was neither judgemental or overly sympathetic. She told me in no uncertain terms that if I chose to remain in this environment I should not be shocked by anything that happens.
She quickly familiarized me with conquering mental blocks caused by automatic thoughts and negative thinking, as well as overcoming fear through connecting to your inner voice.
I would not hesitate to recommend Shannon and plan to continue with her in the near future.
She is absolutely amazing. Some of the things we talked about and or resources she sent me were more than helpful and I will probably carry them for the rest of my life.
I love Shannon. She is such a great counselor. I can't really compare her to others since she's my first but definitely the best I've had.
Shannon's genuine approach got me over that very first toughest hurdle where I wanted to otherwise jump ship. She doesn't give me that feeling as if she is "clocked in". Very supportive and been a great guide so far in helping me down my own path.
Shannon really listens and asks the right questions to get through the hard times. She is caring and sensitive but also pushes you when needed. Life gets hard sometimes and it is nice knowing she is just a message away. She is truly an amazing person and I'm so happy to have found her. Thank you Shannon!
Shannon has helped me so much in these few weeks. She has opened my eyes to a healthier mental lifestyle.
Shannon is an extremely compassionate, and knowledgeable counselor! She was able to guide me through a very difficult period in my life. I value the feedback, and insight that Shannon offered me. She is truely a gifted counseling professional!
Shannon is a very good listener. She seems to really tune in and understand what you are dealing with. Sh also provides encouragement and sees potential and value in you as a person. I would highly recommend her.
I found Shannon to be thoughtful and supportive throughout our time together. She offered different methods and techniques to use but let me pick which ones worked best for me. She never failed to answer my messages and let me know any days she was not available. I would highly recommed Shannon.
She is very helpful. Like any other therapists, you need to be able to tell details and talk about the misunderstandings.
Shannon is the best listener! Our conversations have been so helpful and I highly recommend her guidance in counseling.
She's amazing. Very thorough.
Shannon is caring and personal.
Shannon is very attentive and insightful. She is present and has provided me with reflective narrative to address issues I needed to deal with. I feel like I always have someone to speak to when I need it.
Shannon is really kind and caring she has helped me so much in the little time we have had so far. I honestly can't thank her enough.
I've been working with Shannon for 3 weeks or so know and it has been so great.
So many things to work on in my personal life and she has been so incredibly great at helping me get better. I was not so sure when I joined BetterHelp if it was going to work, but I knew If I didn't try I would never work on the things I have to so that I could get better.
Shannon is incredibly wise, sweet, caring and smart. I love our sessions. It definitely has made me better.
Shannon is very easy to open up to, and is genuinely interested in talking through my problems and understanding them. I feel lucky to have her as a counselor.
Shannon Broaddus is an excellent counselor. She has a passion for counseling and she really puts her heart into it. She is very responsive and empathetic and makes me feel comfortable with any conversation. Not only is she a great counselor, she is a nice person and very friendly. I've learned a lot from her and would recommend her without any hesitation. She helped me turn my life around.
Shannon has been helping me for a little while now. She offers great insight and tips for me to better deal with situations. I feel like she understands me. She is very kind, and I am very thankful to have her guide me right now.
Shannon is a remarkably gifted therapist with a unique skill set. When I correspond with her it is like I am sitting right next to her and we have known each other for a very long time. She is perceptive, warm, caring and sensitive.
Shannon has been very helpful in helping me look at things from a different perspective, and she's been encouraging in suggesting small actions that I can take to make changes.
It's only been a few weeks but I am impressed with Shannon. She knows when to "listen" and when to "push" a bit to get the true intent or meaning of a statement.
Shannon is great! She has helped me a lot in the short time we've been working together. She's great at guiding you to the right path. Even though I've never met her I feel like I have and I trust her to help me better myself in understanding my emotions and even other peoples feelings as well.
I have only been working with Shannon for a week, and she has already helped me so much. Just having someone to talk to and help me sort out my feelings has been huge. I no longer feel so alone. She responds quickly, and she gives you real tools and techniques to help you move through whatever it is you need help with. I have been in traditional counseling, and for me, this has been so much more beneficial because I can get help when I need it, not just on a weekly or bi-weekly basis.
Was sceptical when I joined BetterHelp, but Shannon has been great with and for me. She's put in perspective for me things muddled up in my head.
Absolutely amazing; after only a few conversations I am starting to feel better.
A serious and heartwarming person.
Shannon has been very patient with me, seeing as though I did not put a lot of effort and thought into our initial talks and recommendations she had given me. Over time, I've learned to open more and in return we've been able to have eye opening, constructive and positive talks on where I'm at in life and where I intend to be. I know we're just getting started and I look forward to further development of myself with her assistance.
I have been surprised, pleased and impressed with Shannon's perception and interaction. Shannon very quickly understood me and has gently nudged me and probed me with thoughtful questioning which I have not previously encountered. I never expected to find someone with as much depth and talent online - Thank you Shannon - keep up the good work.
Shannon is absolutely amaaaazing! I'm still working with her but so far, I can honestly say she's helping me to really start changing some negative emotions and behaviours that I have not been able to shake in my own. She's warm, caring, challenging (is a good way) and offers many simple but very effective techniques that you can have in your tool kit whenever you need them whilst also working on a deeper level to work towards healing past hurts. I cannot recommend her enough. She's there whenever I have a new issue arise and the live chats with her a very productive. Yep I'm a big Shannon fan. As I told her yesterday, I feel blessed that I got Shannon as my counsellor and feel excited about my future.
Shannon had been very kind, helpful and supportive. It's been very easy for me to talk to her about my issues. The advice and knowledge she has given me means a lot to me. Just having someone that I feel comfortable with talking about the issues I'm dealing with is very relieving. I cannot thank her enough.
I came to BetterHelp for online therapy/counselling due to feeling uncomfortable about sharing intimate information with a psychiatrist in person and fear of being judged. Shannon was very helpful and available and did not judge me or my situations. She provided many useful strategies, tips and resources in dealing with my struggles and situation and encouraged me along the way. I find her service and help very professional and helpful and would recommend it to others.
Shannon has been an incredible support for me during a very difficult time in my life. I was living with many difficult circumstances that all converged at once and she really helped me focus and identify the most important things as well as remind me that if I didn't take care of myself, I couldn't care for others. I felt that she really cared about me and my well-being.
Shannon is great. She was very thoughtful and helped me realize things about myself that I had no idea about. Very easy to talk too as well.
Knowing that I've found someone who can relate to many of my own issues has made it so much easier to open up. I don't ever feel like I'm talking to someone who is judging me or just there to earn a paycheck - I feel genuine compassion and it's made all the difference in the world.
I love talking to Shannon and I especially love how she provides me with the tools I need to find the root of my issues and work through them. I've become a stronger person for it. I couldn't be more grateful.
Shannon is absolutely wonderful! She is warm, caring and understanding. I can openly discuss anything with her and I don feel like I'm being judged.
I really like that she makes an effort to check in with me if I haven't responded to a message or messaged her in a couple days. That shows me that she really cares. I feel like she's always available. I have received messages in early mornings, evenings and weekends. All in all an absolutely amazing counselor!
Shannon definitely understands where I'm coming from and does help a lot. She helps me open my eyes to things and is just someone I can really talk to.
Shannon has been most helpful to me, we were fortunate to have very similar circumstances which has helped massively. I highly recommend Shannon's to anyone needing help and/or just someone to talk to.
She listened and was very helpful at giving me her insight.
Shannon is a warm, friendly counselor. She stays true to her description in her about me section of her profile.
I went through about 3 different counselors before I selected Shannon. I was apprehensive about e-counseling and didn't want to receive the one size fits all counseling style approach. I really sought out a counselor who had a genuine supportive disposition. Shannon fits the bill and I am excited to work with her on my journey.
Shannon is simply the best - I do not possess the descriptive powers to say just how much she has helped me. I would recommend that anyone in need of counseling speak to her.
Shannon is fabulous. Her clear, kind and patient advice is helping me navigate complex waters safe in the knowledge I will have her back up anytime I need it. She is like a real life guardian angel.
Shannon is very helpful. When I talk to her I feel like a weight has been lifted off my shoulders
Shannon has been incredible, Ive been able to talk about things I never thought I could share with anyone, and Shannon has been able to help with anything I could think of! All her advice has been well thought through and helpful! More than anything I really felt like she cared about me, which was wonderful at a time when I was feeling so alone. Thank you!
Shannon has been absolutely amazing for me during a difficult period. Despite being in England she was always very quick to respond and full of support of all kinds. It was a great match and the type of counsellor I work best with. Thank you Shannon.
She is amazing and super helful! I love talking to Shannon!
Shannon is warm-hearted, gifted at seeing what needs to be worked on, and she understands what tools will work best for you where you're at. The work she gives you and her feedback is thought through and very helpful. I really got a lot out of my time talking with her and always felt supported and encouraged. I'm in a better place! Thank you!
Shannon Broaddus has been absolutely incredible! She somehow knows just what to say to push me to dig deep within my own feelings and recognize things about myself that I never knew. She knows just when to push and when to just step back and let me realize things in the timing that I need to. I would recommend Shannon to anyone!
I am so glad I am able to work with Shannon. She is patient, easy to communicate with, and really strives to understand my situation so she can identify the core issues and provide useful tools to resolve issues. She has really opened my eyes and enabled me to understand so much more about my relationship with my wife. Very satisfied!!!
Shannon is very good at what she does. She is very nice and is very understanding of what ever is going on. She is one fantastic person to talk to, thank you Shannon for talking to me!
I have been extremely pleased with the progress I've made with Shannon. She is very sensitive, insightful and comfortable to talk to.
Shannon has been and continues to be incredible. The fact she is there at the end of an email to listen in a nonjudgmental, honest and open manner is invaluable to me. She supports me and encourages me and has given me strategies and advice to help me cope with my issues. I can already notice a change in myself from the short time I have been working with her and although I am apprehensive over what the future holds, I know with her support I can face my issues head on. Thank you Shannon
Shannon is a wonderful person, she is really willing to take the time to listen and really understand. I was in a really dark place, and talking to her gave me the hope and the encouragement I needed so badly. Together, we figured out how to approach my problems, and I came out with a better understanding of myself, and I am feeling much stronger and able to go on with my life. She was amazing.
I've never shared my problems with anyone before because I was worried about what their reaction would be, but Shannon is definitely creating a positive impact on my life because of how understanding she has been.
Shannon lends an ear (or rather in this case, an eye) for me to tell her all my thoughts, experiences and feelings. At first I was kind of unsure because she wasn't giving me a lot of feedback and advice, but rather asking more questions. I think that's her approach; to get you to really dig deep and get it all out, and then she sorts through it and in my case, just getting it all out there and off my chest has really helped. I'm looking forward to future correspondence and hopefully some more insights. Thank you, Shannon!
Shannon is honest kind and patient and considerate. I would whole heartedly recommend her.
I really enjoy speaking to Shannon. She is easy to talk to and listens to my concerns.
Shannon has been great and I am lucky to have found a counselor that seems to understand so deeply my mind. She shows she cares and at the same time she demonstrates be a great professional who knows what she is doing and know the best way to express her professional opinion towards my issues.