Instant Counseling: What Are Your Options For Immediate Help

Medically reviewed by April Justice, LICSW
Updated April 17, 2024by BetterHelp Editorial Team

Many people may need mental health support but find it difficult to attend traditional, in-person therapy appointments. Instant counseling can be a way to get therapy when you need it. Online platforms and services can allow you to speak with a licensed mental health expert on your schedule and from your own space. In some cases, you may be able to get support in real time, depending on the platform. In other cases, you can reach out and have a therapist contact you when they’re available. 

Continue reading to learn more about how instant counseling services can help support people experiencing stress, depression, relationship problems, or other new challenges in a timely manner. 

Getty/AnnaStills
Online therapy can support your mental health

Types of instant counseling

Instant counseling platforms typically use video, audio, or online messages to deliver therapy. There are several types of instant counseling available, each catering to different needs and preferences.

One common form of instant counseling is online therapy, through which clients can communicate via an internet platform. Video and phone sessions allow for real-time conversations and can closely resemble traditional therapy. Text-based therapy, on the other hand, can support clients who prefer to express themselves in writing and reflect on their thoughts and emotions at their own pace.

In addition to individual counseling, online platforms may offer various types of therapy, including couples counseling, teen counseling, group sessions, and support for veterans. Given the range of instant counseling options available, you may be able to get the mental health support you need regardless of your situation or schedule. 

With technology and instant connectivity to counseling services, instant counseling platforms can be flexible for your needs and help improve your mental well-being.

Emergency resources

If you need emergency assistance, you can find immediate support during times of crisis using the following resources: 

  • The National Suicide Prevention Lifeline: 988

  • Crisis Text Line: Text "HOME" to 741741

  • SAMHSA (Substance Abuse and Mental Health Services Administration) Helpline: 1-800-662-HELP (4357)

  • Veterans Crisis Line: 1-800-273-8255 (Press 1)

  • Trevor Project (for LGBTQ+ youth): 1-866-488-7386

You can contact these lifelines to get help at a moment’s notice. These lifelines are designed to provide high-quality care for your immediate mental health needs. 

Situations where instant counseling can help

Instant counseling can provide timely support and guidance if you’re living with various mental health challenges. Let’s discuss some situations where instant counseling may be helpful.

Depression care

Instant counseling services may be able to offer help to individuals experiencing symptoms of depression, such as persistent sadness, loss of interest, and feelings of apathy. Lifelines may offer emergency counseling to listen to your concerns and help guide you to more helpful thoughts and behaviors. 

Anxiety treatment

For those with anxiety disorders, including generalized anxiety, obsessive-compulsive disorder, and panic disorder, instant counseling can provide guidance and support at a moment's notice.

Through techniques such as deep breathing and grounding exercises, instant counseling may help alleviate stress during acute episodes of anxiety. Additionally, counseling may help manage the thought patterns that contribute to anxiety.

Stress relief

Instant counseling can be beneficial in offering stress relief through practical strategies to manage daily stressors. A therapist or counselor may guide you on time management, problem-solving, and self-care practices. Counselors can also help individuals identify their stress triggers and create techniques to reduce or prevent stress in the future.

Relationship support

Relationship challenges can be both complicated and emotionally draining. Instant counseling can assist individuals with relationship challenges through unbiased support and guidance. 

For example, therapists can provide tips for communication, conflict resolution, and boundary-setting. With improved communication and relationship skills, you may be able to resolve any problems you may be facing with those around you. 

Trauma and grief

Navigating trauma and grief can be an incredibly challenging experience. Instant counseling often provides a safe space for individuals to process their emotions and seek guidance. Counselors can suggest ways to work through difficult feelings and help clients find a path toward healing and recovery.

If you are experiencing trauma, support is available. Please see our Get Help Now page for more resources.

Rawpixel

Benefits and limitations

Instant counseling provides a convenient method for individuals to receive mental health care, but it may have both benefits and limitations. Therefore, you may want to weigh the different factors and consider your needs when deciding if this form of therapy is appropriate for you.

There are numerous benefits to this form of therapy, including:

  • Convenience: Instant counseling, also known as teletherapy, offers the opportunity to receive mental health support without leaving your home. This may eliminate commute time and can be particularly beneficial for those living in remote areas or with mobility issues.

  • Licensed providers: Teletherapy connects individuals to licensed providers who deliver high-quality care. These professionals have the credentials and expertise to work with a range of mental health concerns and provide the support individuals need.

  • Flexibility: Teletherapy offers flexibility in schedules, so you can book sessions at times that work for you. This convenience may allow you to stick to your therapy plans and achieve better long-term results.

However, there also could be factors that lead to individuals deciding against instant counseling:

  • Technology requirements: Some clients may not have the necessary technology, such as high-speed internet, a computer, or a smartphone, to participate in online therapy sessions.

  • Preference for face-to-face contact: Despite the flexibility of video conferencing, some people may prefer in-person care. They might find that an in-person session helps with building rapport and communicating clearly during therapy.

  • Not suitable for all cases: Instant counseling may not be appropriate for all mental health situations. In cases of severe mental health disorders or emergencies, such as bipolar disorder, in-person care might be a more useful option.

For those looking for instant counseling or mental health support, finding therapy online can be a potential solution. The flexibility of being able to meet with a therapist online helps you receive support when you need it, and the ability to message your therapist means you can reach out at any time for assistance.

Online therapy has proven to be an effective treatment method for many mental health conditions. One study conducted during the COVID-19 pandemic compared the effectiveness of online counseling interventions to face-to-face interventions for university students. This research found that online counseling was effective and showed the potential for teletherapy to help individuals manage their mental health.

A therapy platform like BetterHelp can help match users with licensed therapists across the United States. BetterHelp offers a convenient way to get mental health support from licensed mental health professionals. After signing up, individuals are generally matched with a mental health specialist that meets their unique needs for a therapy session within 48 hours. You can speak with different therapists to find the best therapist for you.

Getty
Online therapy can support your mental health

Takeaway

Depending on the mental health concerns you’re experiencing, instant counseling services can be helpful for getting real-time assistance. Online therapy platforms can provide support for various mental health needs, such as stress, depression, anxiety, and relationship challenges. The ability to meet with your therapist from anywhere with an internet connection or through online messaging means you can receive support when you need it.
Receive evidence-based counseling
The information on this page is not intended to be a substitution for diagnosis, treatment, or informed professional advice. You should not take any action or avoid taking any action without consulting with a qualified mental health professional. For more information, please read our terms of use.
Get the support you need from one of our therapistsGet started