Online Counseling UK Success Stories

By: Sarah Fader

Updated June 17, 2021

Medically Reviewed By: Wendy Boring-Bray, DBH, LPC

If you've ever thought about chatting on the internet for help with depression, social anxiety, or other mental health conditions, you are not alone. In fact, there have been so many people reaching out online that an entire market for online therapy has developed within a fairly short period of time – the utilization of online therapy has skyrocketed over the last few years. Online counseling in UK cities has been very successful, and it was hard to imagine, back in the 1990s, the mainstream success that the business model would achieve.


According to a study from the University of Zurich, over half of all online clients reported an ease of depression symptoms.In this case, the online model exceeded the performance of clients attending in-person counseling. Even three months after the study concluded, over half of all online patients reported no more major symptoms, compared to 42 percent of conventional therapy patients. Similar studies have been produced from Johns Hopkins University and one quoted in the American Journal of Psychiatrydemonstrated that even PTSD patients reported improvement with their symptoms.

The reason for this success is that online counseling in UK cities is based largely on cognitive behavior therapy, a proven scientific treatment for teaching patients coping mechanisms and new thinking patterns.

Proven Success Stories

Anecdotally, many patients have come forward ready to explain why they felt a difference in seeking an online confidante. One story published in the New York Times followed Dale Love Callon, who credited online therapy with helping him better manage insomnia. "I'm sleeping much better now," he said.

Recently, a Wall Street Journal writer used and called online therapy a "positive, professional experience." NPR interviewed Lauren Kay, who called her streaming video psychotherapy sessions even better than past in-office therapy. As the article suggested, there is a greater emotional intimacy and potential for friendly interactions with online therapy.


Why Do We Prefer The Impersonal Nature of Online Counseling?

That's just it – video chat, texting, and phone chat allow patients to be personable, honest and mutually respectful without the physical barriers of a desk or a couch, or the added vulnerability of being in person in an office that sometimes inhibit total honesty. Other advantages to online communication include easier scheduling, since patients don't have to physically travel to a location and can "log in" whenever they need to, and a more relaxed environment where they don't have to dress up, or even let others know that they're going to therapy.

This suggests that online counseling in the UK is the most personal way to benefit from counseling and therapy because it capitalizes on the social media trend of virtually sharing with friends, family members and acquaintances. Client Lauren Kay even told her interviewer that she got to show her therapist her pet cat which helped to build lines of rapport and greater trust.


The potential for more personalized interactions means increased openness and therefore more ground being covered from the patient who is more willing to share their thoughts and agree to cognitive behavioral therapy. Add that to the efficacy studies mentioned previously, and the fact that 94% of online therapy users prefer it to face-to-face therapy, while 98% of users seeking help with things ranging from depression to trauma to substance abuse experienced significant improvement in their mental health and overall wellbeing.

If you would like someone to talk to, don't hesitate to try the website out for a trial. Contact and discover just how effective one-on-one virtual therapy can be. Continue reading to find reviews of some of our licensed therapists from people seeking help for depression and anxiety.

“Amie has truly helped me so much these past months with my anxiety and feelings of depression. She has continuously helped me with my social anxiety which is the main reason I came on here. I would always recommend her to anyone. My life has been much more positive and fulfilling ever since my journey began.”

"Ann is respectful and an artful listener. When I was in my manic episode she was able to calm my mind and bring me back to task. Ann was the correct fit for me as she has a great understanding of bipolar and menopause and of the UK systems. I shall miss my weekly sessions with her as I always felt uplifted after our sessions. I was able to video call, write to her outside of the sessions and do regular journals that I knew she would read and make comment on. We laughed, we cried I got better through her understanding and skills as a counsellor. Thanks Ann."

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