United Kingdom Virtual Counselling

Updated November 16, 2022 by BetterHelp Editorial Team

If you've ever thought about looking online for help with depression, social anxiety, or other mental health conditions through online chat or online therapy, you are not alone. An entire market for online therapy has developed within a fairly short period of time – the utilization of online therapy has skyrocketed in recent years. Online therapy in UK cities has been very successful, and it was hard to imagine, back in the 1990s, the mainstream success that the business model would achieve. Read on to learn about online therapy success stories.

Want To Give Virtual Therapy A Try?

According to a study from the University of Zurich, over half of all online clients reported ease of depression symptoms. In this case, the online model exceeded the performance of clients attending in-person counselling. Even three months after the study concluded, over half of all online patients reported no more major symptoms, compared to 42 percent of conventional therapy patients. Similar studies have been produced from Johns Hopkins University and one quoted in the American Journal of Psychiatry demonstrated that even PTSD patients reported improvement with their symptoms.

The reason for this success is that online therapy in UK cities is based largely on cognitive behavior therapy, a proven scientific treatment for teaching patients coping mechanisms and new thinking patterns.

Proven Online Counselling Success Stories

Anecdotally, many patients have come forward ready to explain why they felt a difference in seeking an online confidante. One story published in the New York Times followed Dale Love Callon, who credited online therapy with helping him better manage insomnia. "I'm sleeping much better now," he said.

Recently, a Wall Street Journal writer used BetterHelp.com and called online therapy a "positive, professional experience." NPR interviewed Lauren Kay, who called her streaming video psychotherapy sessions even better than past in-office therapy. As the article suggested, there is a greater emotional intimacy and potential for friendly interactions with online therapy.

Why Do We Prefer The Impersonal Nature of Online Counselling?

That's just it - video chat, texting, and phone chat with online therapy allow patients to be personable, honest, and mutually respectful without the physical barriers of a desk or a chair, or the added vulnerability.
Other advantages to online communication include easier scheduling since patients don't have to physically travel to a location and can "log in" whenever they need to and a more relaxed environment where they don't have to dress up, or even let others know that they're going to therapy.

Client Lauren Kay even told her interviewer that she got to show her therapist her pet cat which helped to build lines of rapport and greater trust. Win-win for online counselling.

Want To Give Virtual Therapy A Try?

Add that to the efficacy studies mentioned previously, and the fact that 94% of virtual therapy users prefer it to face-to-face therapy, while 98% of users seeking help with things ranging from depression to trauma experienced significant improvement in their mental health symptoms.

If you would like someone to talk to, don’t hesitate to explore BetterHelp’s options and discover just how effective one-on-one virtual therapy can be.

Online Counselor & BetterHelp Counselor Reviews

Amie Bishop


“Amie has truly helped me so much these past months with my anxiety and feelings of depression. She has continuously helped me with my social anxiety which is the main reason I came on here. I would always recommend her to anyone. My life has been much more positive and fulfilling ever since my journey began.”

Ann Voorhees


“Ann is respectful and an artful listener. When I was in my manic episode she was able to calm my mind and bring me back to the task. Ann was the correct fit for me as she has a great understanding of bipolar and menopause and the UK systems. I shall miss my weekly sessions with her as I always felt uplifted after our sessions. I was able to video call, write to her outside of the sessions and do regular journals that I knew she would read and make comments on. We laughed, we cried I got better through her understanding and skills as a counselor. Thanks, Ann.”

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