5 Surprising Things About Online Counseling Services

Updated September 30, 2022 by BetterHelp Editorial Team

Are You Stressed About Getting Online Help For Anxiety Symptoms?

Online counseling services are becoming far more popular lately because of social media, online business, and virtual employment. Now, licensed and certified doctors and online therapists can provide online therapy service and assistance to customers with mental health conditions and treat certain clinical conditions like depression, bipolar, eating disorders, and anxiety.

According to Medical Daily, online counseling is a necessity in the modern age, and for at least one simple reason: most people will not get mental health help any other way. Only one-third of all people suffering from major mental disorders or high stress will seek mental health services or proper mental health care. Traveling regularly to an office may be problematic for people on disability or who can't afford to travel long distances, like from a rural home to the city, where most doctors are located.

Five Surprising Things About Online Counseling

  1. Counseling services online are just as effective as in-person sessions.

Major studies have reported little to no difference in patients receiving cognitive behavioral therapy, CBT, online and seeing a doctor face-to-face. In some cases, online counseling offered more advantages and more comfort to the patient.

  1. Many people really don't like the idea of therapy, and they will only get help anonymously.

A survey among men compared to women found that men are twice as likely as women to avoid getting help because of the negative association of therapy. However, the anonymous option of online counseling allows them to chat with discretion. Deciding to begin therapy can be a difficult choice. It takes a lot of strength and courage to reach out to someone about our biggest vulnerabilities; for many being anonymous can make taking the step to start therapy a bit easier. Unfortunately, for some, therapy can still carry a stigma. Online therapy is a great option for individuals who want an added sense of privacy. Online therapy is now reaching people where because of their pride, counseling didn’t feel like an option or who otherwise, for various reasons, may not have sought the help that they needed.

  1. You can have one therapist or talk to multiple therapists that match your needs.

Are You Stressed About Getting Online Help For Anxiety Symptoms?

Whereas doctor-patient in-office therapy is severely limited and can only be arranged around the doctor's schedule, making an appointment for online cognitive behavioral therapy is easy. You can talk to your preferred therapist when your schedule allows, or you can consult another counselor if you need someone to talk to right away or more times per week than another licensed mental health professional you work with may have time for. Finding the right therapist can be challenging, and it can be not very clear knowing where to start. One beauty of online therapy is variety! No more search through different offices and practices to find a counselor who can meet your unique needs. You could easily spend hundreds of dollars in face-to-face sessions simply looking for therapists only to find it isn't a good fit. There are licensed marriage and family therapists, family therapists,  licensed clinical social workers, and teen therapy counselors, just to name a few of the licensed professional therapists available online. When you start online therapy, you are matched with a therapist who fits your individual needs so you find your online therapy effective and worthwhile. If you don't think that a therapist is a good match for any reason, you can switch therapists at any time as much as you need to. Because of online therapy, individuals seeking therapy are no longer limited to therapists in their communities.

  1. Online Platforms May Include Medication Management Services

While virtual counseling may be very effective to deal with mental health issues on its own, medication management can also be complementary to both in-person therapy and online therapy programs. Luckily, as well as finding licensed therapists online, it’s also possible to sign up for online medication management services too. Your licensed therapist providing you virtual counseling can likely point you in the direction of a psychiatrist that can provide medication management services online. Unlike licensed mental health professionals, psychiatrists can prescribe medications and provide medication management for medications you are already taking. To learn more about medication management options available to you online and if your health insurance will likely cover these services, speak to your online mental health services provider.

  1. There are four ways to chat with a counselor-it's, not all text.

While exchanging text messages or longer emails with a counselor is an option, modern online therapy services and online therapy sites, like BetterHelp, offer video conferencing, speaking over the phone, live chat, and unlimited message therapy that you won’t necessarily find with traditional therapy or in-person therapy. Sure, you can text messages to your online counselor, but it is a lot more than that. Another huge benefit of online therapy is convenience. With online counseling, you have the option not only to message your counselor but can also schedule a live chat, video sessions, or phone sessions. The best part about these online therapy services is that you get to choose what works best for you! Whether it is a phone call session during your lunch break, a weekend video session, or a live chat session while your children play in the other room, online therapy provides convenience in ways that face-to-face counseling and in-person therapy can't. Some individuals may have some difficulty opening up about certain experiences and emotions. The communication options that online therapy platforms give to many can make beginning online counseling a more comfortable experience. If you like the idea of participating in counseling anonymously, online therapy can allow you to do that through messaging, live chats, and phone sessions.

  1. Counseling services are more affordable now than they ever were.

Many people chose to forgo therapy because they cannot afford mental health services. Therapy is no longer just a resource for well-off people; it supports everyday people. Individuals can save hundreds of dollars by skipping traditional face to face therapy and choosing online counseling instead. Because you pay a flat monthly subscription, you don't have to forgo a week's therapy session because of your budget.

The online therapy cost is not only much less expensive but also much more flexible than the cost of traditional therapy. Online counseling through an online therapy platform allows you to message your therapist and schedule live sessions as you really need them without limiting sessions because your budget won't allow it. 

Counseling service online, such as our staff at BetterHelp, offers flat-rate weekly payments for unlimited sessions-a cost-saving feature that avoids high charges based on fee-per-minute rates. Plus, a lot of times, insurance providers will cover online therapy. Our site is staffed by licensed and professional therapists, who accept insurance from a variety of insurance companies. These licensed therapists also have years of experience and education behind them, making BetterHelp one of the best online therapy services available.

If you are looking for the best online therapy programs, try BetterHelp! Our mental health professionals do more than just offer virtual therapy to those who seek mental health services. In BetterHelp’s virtual counseling you can expect that your therapist won’t just listen; they’ll know just what to say to help you feel better.

Below are some commonly asked questions around this topic:

How can I talk to a counselor online for free?

How much does it cost to talk to a therapist online?

Is online counseling expensive?

Is Talkspace real therapy?

What is the most affordable online therapy?

Can online therapists diagnose you?

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