What Can BetterHelp Therapy Do For You? Online Therapy Benefits

Updated September 30, 2022 by BetterHelp Editorial Team

Are you considering starting therapy? You might be experiencing that initial overwhelm of deciding what type of therapy you could benefit most from, your preference for a therapist and how a therapist benefits you, how much money you can even budget for therapy, and what company or provider to turn to. Finding affordable therapy in your area can be stressful, especially therapy appropriate for your situation and fits your particular needs. 

Living in a rural area can make things even more challenging, as there may not be suitable therapists around you, let alone those who accept your insurance or help you practice vulnerability in a session. You may feel confused, overwhelmed, and flat-out exhausted trying to figure it all out. But before you let despair sink in, take a deep breath. And another. Online therapy might be the answer you’ve been looking for. 

BetterHelp therapy has many amazing benefits that might be a great fit for your life. Our mental health services have offered life-changing value and emotional healing to millions worldwide. Our list of expert therapists and satisfied users continues to grow every day. Read on to find out what BetterHelp online therapy can do for you and how it can help improve your mental health.

What Is BetterHelp? 

BetterHelp is the largest online therapy service platform worldwide. We have a roster of over 23,000 licensed, board-certified therapists and counselors, all based in the U.S. 

Therapy sessions can occur through a multitude of formats. Methods of talking with your therapist can include: 

  • Unlimited messaging
  • Live chat sessions
  • Live phone sessions
  • Live video sessions

So, is BetterHelp therapy or counseling? We use the terms “therapy” and “counseling” interchangeably here. Our providers are a variety of therapists, counselors, and social workers. But the services we provide are the same regardless of the exact word used - psychotherapy, or mental health counseling, conducted virtually through our platform. While each therapist is unique and brings their own experience, personality, and expertise to the table, our portal and tools are the same for all users.

Is BetterHelp Therapy Legit? 

Since BetterHelp therapy is entirely virtual, many people may wonder skeptically, “Is BetterHelp.com legit, or is it a scam?” We’re here to ease your fears. BetterHelp is completely legitimate. The Better Business Bureau has accredited the company since 2015. 

Moreover, every one of our therapists must be licensed and certified to practice counseling. They must go through a thorough application and review process before being accepted as a provider through BetterHelp.

Why Is Online Therapy Becoming So Popular? 

The American Psychological Association says it best: online therapy is. The explosion in teletherapy services and their users can partially be attributed to the recent Covid-19 pandemic. 

In addition, the current state of the world has left millions struggling with their mental health and in need of support. Companies like BetterHelp and Regain thankfully had the infrastructure to take on the surging interest in online therapy. 

Besides the need for remote services amidst the pandemic, why is online therapy becoming so popular? Let’s talk about the convenience and proven efficacy of online therapy in helping people improve their mental health.

It’s Affordable

Many online therapy services are more affordable than traditional in-person therapy sessions. While the average cost for in-person therapy ranges from around $100 to $200 per session without insurance, services like BetterHelp offer therapy sessions for anywhere from $60 to $90 per session. 

There are also “free” versions of online therapy, but be wary of their quality. Many of these are useful for connecting with supportive people and forums but not necessarily the best for finding a licensed therapist. BetterHelp occasionally offers specials and discounts, and financial aid is available for those who qualify. Visit our “Contact Us” page to see if you might find quality financial aid with BetterHelp.

It’s Convenient

One of the aspects of online therapy that makes it so popular is how convenient it is. Most of us have very busy lives. We juggle our jobs, school, families, house projects, friends, and hobbies. It’s more important than ever to reduce the number of obligations on our plate whenever possible and reduce stress and anxiety. 

You don’t have to spend time commuting to a therapist's office. You can participate in your therapy session wherever you feel the most comfortable and safe. If you live with social anxiety, the physical distance between you and your therapist or a full waiting room might make you feel more comfortable opening up. 

It’s Flexible

Online therapy can be very flexible. With platforms like BetterHelp, you have a lot of autonomy in selecting a therapist who fits your preferences and needs. You can choose their gender, background, religion, or LGBTQ+. 

You also have some flexibility in choosing your weekly session schedule and what format the communication takes place. For example, you can sign up for a 30-minute live video session or find a therapist who offers 45-minute sessions. You can even keep communication strictly to live chat; it’s all up to what you want from experience. 

Benefits Of BetterHelp Online Therapy

Let’s talk more specifically about BetterHelp online therapy and the benefits that millions have enjoyed worldwide. In addition to convenience and affordability, our therapists are all licensed professionals. Our therapy services are discrete. We have the tools to provide you with resources that can help transform your mental health. 

Here are just some of the incredible benefits BetterHelp users may enjoy: 

  • Learn to communicate more openly.
  • Practice vulnerability with those we love.
  • Learn how to create boundaries with others to preserve our emotional wellbeing. 
  • Make healthier lifestyle choices.
  • Improve sleep patterns.
  • Overcome unhealthy addictions to substances.
  • Manage stress effectively and feel calmer.
  • Improve your self-esteem.
  • Gain insights into your personality patterns and subconscious thoughts.
  • Set goals and learn techniques to achieve them.
  • Address past trauma and learn coping mechanisms.
  • Pick up new emotional self-regulation tools.
  • Heal or rise out of abuse. 
  • Have conversations with someone who actively listens.
  • Improve symptoms of depression so you can live a healthier, happier life.

Choose The Therapist Who’s Right For You

One of the unique benefits of BetterHelp is the flexibility to choose your therapist. When you fill out the initial questionnaire, you will be matched with a therapist based on a sophisticated algorithm in 24 to 48 hours. That way, your therapist will fit the criteria for what you’re looking for. 

Even better is that if you feel like your initial therapist is not a good match for you, you can look through the long roster of therapists and select your own. There are no penalties for changing therapists, and you can do so at any time.

BetterHelp Memberships: Cost & What’s Included

BetterHelp is offered as a weekly subscription billed to you every four weeks. When you sign up for BetterHelp therapy, you will first fill out a simple questionnaire and be matched with one of our licensed therapists who fits your needs. Then you will coordinate your weekly therapy session with your therapist. Is it a 30-minute or 45-minute session? Will it be conducted over live chat, live phone, or live video?

How long are BetterHelp sessions? How many sessions do you get with BetterHelp? Here’s what is included:

  • One 30-minute or 45-minute session a week, conducted over live chat, live phone, or live video. These sessions can take place on a computer, tablet, or mobile device. The length of the session is up to your needs and your therapist’s availability.
  • Unlimited messaging between you and your therapist. Messages are encrypted and in a safe, secure chat room through the BetterHelp portal. You can go back and look at your conversations at any time. 

You might be asking, is it easy to cancel BetterHelp? We pride our subscription model in transparency, no-frills, and with no sneaky fees.

Insurance And Financial Aid

Unfortunately, BetterHelp does not accept insurance, and BetterHelp therapists do not submit insurance claims. There is a small chance that if you reach out to your insurance provider, they will be willing to cover some of your therapy sessions. But this depends on the company, and you will have to ask explicitly. Call the 1-800 number on your insurance card to get in touch with them.

BetterHelp also offers some financial aid and discounted rates to individuals who fit our low-income criteria. So far, we have granted over $65 million in financial aid to BetterHelp users. If you think you might qualify, you can always contact our Customer Service team at contact@betterhelp.comto inquire. 

Our Expert Therapists 

Our therapists at BetterHelp want what’s best for their clients. The worldwide reach that BetterHelp has draws many therapists to our service. They don’t have to feel limited to the people available in their area. They can expand their services to many more from anywhere in the world who might benefit.

So, what do our BetterHelp therapists have to do to join the team? What do they all have in common? 

  • They are fully licensed to practice as mental health providers.
  • Their licenses are all in good standing.
  • They are all vetted by providing licensure documentation and are verified with their state licensing board by BetterHelp.
  • They complete a case study exam that a licensed clinician grades. 
  • They pass a video interview.

You no longer need to wonder, “Does BetterHelp have real therapists?” Our therapists are qualified, licensed, and experienced experts in the field. In addition, only about 20% of applicants are accepted to the BetterHelp platform, making them highly qualified providers. 

What about the question, “Are all BetterHelp therapists American?” The answer is yes; all BetterHelp therapists are based in the United States. However, they can offer their services to users anywhere globally, and they and their clients can come from any background.


The rise in the popularity of online therapy is a really exciting time. While many people believe in in-person therapy, virtual therapy has earned its place in the running. Online therapy has many benefits, including affordable sessions, do-it-from-anywhere convenience, and flexibility with your communication preferences. 

BetterHelp online therapy is legitimate effective and only hosts therapists who are licensed mental health professionals. Our therapy sessions can be conducted in the best way for you, including video, phone, or chat. 

BetterHelp therapy is real and effective - our expert therapists are qualified and experienced in providing the resources you need for your struggles. We offer the most affordable, convenient, and secure online therapy available. Get started with BetterHelp therapy today!

Below are some commonly asked questions on this topic:

What are the advantages of online counseling?
Are online therapy Effective?
What does online therapy do?
What are the benefits of telehealth therapy?
Is online therapy as effective as face to face?
What are the benefits of therapy?
Can online therapists diagnose you?
What are the disadvantages of online Counselling?
Is teletherapy as effective?
Does therapy really work?

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