Exploring Reviews For Regain: Does It Work?

Medically reviewed by Andrea Brant, LMHC
Updated May 24, 2024by BetterHelp Editorial Team

Online therapy (like Regain) can help couples strengthen their relationships or navigate conflict. Explore reviews for Regain here

Learn more about your online therapy options

While therapy is different for everyone, online therapy for couples counseling can be promising. A recent study interviewed 15 couples who received online therapy using videoconferencing. The authors found that the couples experienced a positive shift in their relationship. While some were concerned about a screen creating “distance,” many said that participating in therapy digitally allowed them to be more immersed and in control of the process while still connecting with the therapist. Below, we’re providing an overview of Regain, outlining the benefits of online couples therapy, and discussing how you can connect with a Regain therapist. 

What is Regain?

Regain is an online therapy service that provides online couples counseling and mental health support. It supports couples via both individual counseling and couples counseling. When a couple is facing relationship challenges or struggling with conflict, they may need a therapist who is knowledgeable about relationship dynamics. As a company, Regain is designed to help couples, both individually or together, explore their relationship concerns and get the help they need to move forward. 

Signing up to attend relationship counseling sessions for mental health support is a simple process. The Regain website is designed to match you with a therapist for relationship therapy who specializes in your area of concern. This may include family therapists, clinical social workers, marriage counselors, and others. Regain’s therapists are licensed to provide online couples counseling, including marriage counseling and other forms of relationship counseling. 

What is relationship counseling?

Regain will do the therapist matching for you, connecting you and your partner with a mental health professional who fits your needs and preferences. Before you begin online relationship counseling, you'll answer a series of questions about your concerns, your counselor preferences, and more. Answering the online couples counseling pre-questionnaire can help ensure that you are matched with someone who can address your concerns. If you feel that you aren’t making progress with the first therapist you work with, you can choose to be matched with a new therapist. Research suggests that customers usually only have to wait around 48 hours to be matched with a licensed therapist.

Regain can be help couples who are seeking premarital counseling, marriage therapy, divorce counseling, or other forms of relationship therapy. Regain counselors can help you and your partner communicate effectively, work through existing marriage obstacles, or anticipate future challenges. You may be able to find a counseling review of your therapist online that gives you a better understanding of the concerns they can help you address.  

How does Regain work?

Regain makes professional therapy convenient and simple. The Regain platform uses video and phone sessions as well as in-app messaging for your online couples counseling sessions. Unlike in-person therapy, online therapy allows participants to engage in live sessions from wherever they have an internet connection. 

Online therapy also provides messaging. Users of Regain interested in contacting their therapist outside of sessions can do so through the designated chat room. If you’d like to ask a question about counseling, or you want to clarify a point made during a session, simply message your therapist, and they will respond when they are able. How you choose to message your therapist and attend your online counseling session is a matter of choice for you and your partner. The number of sessions you have is usually negotiated between you and your therapist based on your specific needs and circumstances.

Regain therapist educational requirements

All Regain therapists are licensed with a master’s degree or doctoral degree and at least three years and 1,000 hours of hands-on experience. For those who are looking for one-on-one online therapy services from professional counselors, including licensed marriage and family therapists and licensed clinical social workers, you can check out Regain’s parent company, BetterHelp, for individual therapy mental health services. Additionally, if your concerns involve supporting a teenager on their mental health journey, you may want to consider Teen Counseling, which provides online therapy to adolescents. These platforms offer affordable online therapy to support individuals and couples as they Regain control of their lives and set new goals.

One further note: If you are experiencing physical or mental abuse from your partner or believe you may be in danger, you can call the National Domestic Violence Hotline at 1-800-799-SAFE (7233). They have volunteers on the line 24-7 to help you find resources that can help.

Getty/Vadym Pastukh

How much does Regain cost?

Online marriage counseling is often not covered by insurance, and many practitioners may not accept insurance from your provider. Although Regain does not accept insurance, according to research, online therapy tends to be less expensive than traditional in-office couples counseling. Regain online relationship counseling sessions average around $260 per month or $65 per week, making Regain affordable online therapy for couples.

Having the option to pay weekly or monthly for web-based therapy may help you to prepare in advance for financing your relationship counseling sessions. Rates for services in-person couples counseling are subject to change based on your geographic location. With Regain, users can know up-front how much you can expect to pay. 

Who can join Regain?

Regain online therapy covers both the individual and the couple. If you and your partner have decided to see a counselor, you can visit the website and create an account together. If seeing a counselor is your idea but you don’t know how to broach the subject with your partner, you can visit the website and send them an invitation to visit the Regain site. You may also suggest that they check out the Regain counseling reviews to get an idea of how therapists have helped other couples. 

How do I sign up for Regain?

The sign up process for Regain is easy. Once you've completed your individual registration for Regain counseling services online, you can invite your partner to complete their registration using the link you sent to their email address. Within a few days, you can be meeting with a professional therapist, matched to your needs. Some people have found that they prefer starting therapy services individually and gradually introducing their partner as a segue to getting relationship counseling. 

Mental health care providers who provide marriage counseling services aim not to side with one person or the other and try to be as objective as possible. Quite often, relationship problems are due to problems on both sides or have a solution that is diplomatic. It can help for the therapist to sit down with both partners and listen to what they have to say and form a solution based on the information they gather. Each person can gain more consciousness of the other’s perspective, which they may have lost sight of. Once this perspective is regained, it may be easier to focus and put effort into finding a solution.

These counseling sessions now allow for three-way calling. You and your partner can join the video sessions or phone sessions with your licensed professional therapists from two different places. Video therapy can be helpful for long-distance couples or couples who might not be in the same location. Many couples who participate in Regain counseling services simply have different schedules, and find it easier to work together online rather than attend in-person sessions of professional therapy.  

Getty/MoMo Productions
Learn more about your online therapy options

Reasons that couples seek therapy

People seek couples counseling for a diverse array of reasons, and a couple doesn’t have to have serious problems to seek relationship therapy. Below are some common reasons that couples seek online counseling through an online relationship counseling platform like Regain: 

  • Communication challenges. If you and your partner have communication challenges, Regain’s licensed therapists, products, and services may help you identify when miscommunication happens and help you develop better communication skills so you can prevent it in the future.
  • Financial issues. Financial concerns are another common cause of conflict in relationships. Therapists at Regain are used to helping couples address conflict stemming from financial concerns and can help you and your partner tailor a solution that suits your needs.
  • Loss of passion. Sometimes, a great couple can lose the spark they had at the beginning of the relationship, but this doesn’t have to be permanent. By talking to an online therapist for couples therapy, you and your partner may discover a renewed sense of passion and greater intimacy in your relationship.
  • Explosive arguments. A licensed therapist can help couples identify triggers and teach them ways to prevent an argument from spiraling out of control.
  • Infidelity issues. Therapists at Regain are accustomed to helping couples with all kinds of relationship distress, including infidelity. While infidelity can present serious challenges, it doesn’t always mean a relationship is over. By talking to accredited psychologists who have evidence-based strategies for relationship counseling, couples may find ways to overcome infidelity and move forward in their relationship.
  • Parenting issues. If you have kids, disagreements on how to parent them may arise from time to time, creating relationship issues. With the help of professional therapists, you may find it easier to agree on the best ways to raise your children together. 
  • Relationship maintenance. Sometimes, online therapy is beneficial for a tune-up of an already good marriage. This can help prevent problems and promote problem-solving skills should conflict arise.

Online therapy

With online therapy, you can meet with your counselor in any comfortable, safe space where you have an internet connection. Also, online therapy is often less expensive than traditional therapy. 

If you’re asking Is Regain credible?—or if you’d like to find out more about what people think about this type of therapy—you can read Regain reviews online. In the Reviews section of Regain’s site, you can find hundreds of positive reviews of Regain counselors. Through these reviews, you can gain free information about what Regain offers and how to use the services. You can also learn more by reading through Regain’s blog. Read on for a Regain counseling review by those who have used the Regain therapy platform.

Regain reviews

“MaryBeth is great to work with. She encourages both of us to really listen to each other and explore the reasons behind our feelings and actions. She has helped us develop the tools to communicate more efficiently. She is very approachable and personable and definitely seems to really listen to what we're saying and feeling. MaryBeth was able to recognize our personalities and adapt techniques to fit our relationship dynamic. We highly recommend working with her.”

Read more on MaryBeth Martini.


If you have concerns about your relationship, you don’t have to navigate them alone. With online therapy at Regain, you can talk to a licensed therapist from the comfort of your own home. You and your partner can tailor therapy in a way that is best for both of you, be matched with a therapist that works for your communication styles, and you can participate on a schedule that suits both your schedules. Take the first step toward a more fulfilling relationship and reach out to Regain today.
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