Overcoming Social Anxiety In Conversations

Medically reviewed by Andrea Brant, LMHC
Updated April 15, 2024by BetterHelp Editorial Team

Starting conversations can be awkward and stressful for many people, but it may be especially difficult for those with social anxiety. While social anxiety can occur during any type of situation outside of the home, the pressure to come up with conversation topics and remember details about a person's life from previous interactions can start to feel overwhelming. Instead of being fun or stimulating, engaging in a discussion can feel like traversing a minefield for someone with social anxiety. If you have social anxiety, you can use questions to start a conversation, and if you prepare in advance, it can alleviate some of your anxiety about the prospect of social interaction. For additional guidance regarding social anxiety symptoms, you may wish to speak with a licensed therapist in person or online.

What is social anxiety?

Social anxiety can be defined as the fear of being judged and evaluated negatively by other people, which can lead to feelings of inadequacy, inferiority, self-consciousness, embarrassment, humiliation, and depression. Social anxiety can be specific, or it can be generalized. Specific social anxiety can refer to the fear of one specific social event, while generalized social anxiety can be defined as feeling nervous, anxious, and uncomfortable in almost all social situations. It is usually much more common for people to have generalized social anxiety.

In general, social anxiety is anxiety triggered by social situations. Even though you may initially be excited about attending a social event, as it draws near, you may become more nervous about the idea of interacting with others. Symptoms you may experience can include irritability, sweating, fear, upset stomach, nausea, feelings of dread, or lightheadedness.

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Social anxiety often makes talking to new people a challenge

Common situations that may trigger this response

While each person can feel social anxiety in different ways, various situations can trigger anxiety. Common social situations that may cause feelings of anxiety can include:

  • Speaking in public
  • Being introduced to other people
  • Being the center of attention
  • Being watched while you are doing something
  • Meeting people of authority (“important people”)
  • Talking to a stranger
  • Having to go around the room (or table) and say something
  • Going to parties
  • Entering a room full of people

When people have a social anxiety disorder, they may be presumed to be shy. However, people who are shy tend to grow less nervous as they get more familiar with the social situation. People who have social anxiety, on the other hand, generally do not and may feel their fear and anxiety get worse. Most people who are shy do not feel the negative emotions that come with having social anxiety. Shyness can evolve into social anxiety, but it is not necessarily a natural progression. Many people who experience social anxiety can come across as talkative and friendly, but under the surface, they may be struggling with feelings of anxiety.

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Conversation starters to overcome nervousness

Conversations and interactions can normally start, stop, and feel halted. This can be normal and is not necessarily unique to you. However, whether you are shy or have social anxiety, there may be a simple trick you can use to make the conversation flow more easily and help you feel more comfortable if you get anxious about the pressure to make conversation with others. 

Using questions to start a conversation can get the conversation flowing. Using a question to start a conversation can also give you time and space to ease your nerves and feel more comfortable in the social setting. It may provide you with time to relax and listen instead of being overcome with worries about what to say. Asking someone a question can also be a great way to let the other person know that you are interested in them, their life, and their opinions.

Before you go to a social event, you might think about the people who may be there and what you know about them. It can be helpful to brainstorm some discussion or conversation topics that you can draw from when the conversation stalls or you feel pressure to start a discussion. If you commonly have this experience with strangers while out and about at unexpected times, you might think of some generic getting-to-know-you questions that you can ask whenever you need.

To effectively jump-start a conversation, the questions you choose should generally be open-ended. That is, they should typically require more than a one-word answer. Questions that facilitate longer, more detailed responses tend to be best as opposed to questions that prompt one-word responses, such as those beginning with, " Did you ever…" or "What is your favorite…" These open-ended questions are likely to encourage your conversation partner to respond with a more detailed answer, potentially giving you more opportunities to absorb information that may result in a follow-up question. This can keep the conversation going and help you avoid awkward pauses that can feel uncomfortable.

While your conversation partner is talking, it can be important that you listen closely for clues about potential follow-up questions. It may also help to keep in mind that the person you are talking to may also experience nervousness and worry about speaking with new people or being in a new setting.

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Social anxiety often makes talking to new people a challenge

How to manage symptoms

Sometimes, social anxiety can be extremely difficult, and it may impact your ability to make and keep friends. You can reach out for support from a licensed professional who can help you understand why you are living with social anxiety and develop strategies to manage it. If intense feelings of anxiety do not go away, it can be beneficial to talk to someone to work through them.

Whether you experience butterflies in your stomach before you attend a party or are unable to bring yourself to leave the house, an online therapy platform may have licensed therapists ready to help. You may feel more comfortable speaking with someone new (your therapist) from the comfort of your home, rather than visiting a therapist’s office in person. It may even be possible to speak to your therapist via online chat or phone call if a video call feels too intimidating.

Studies have shown that online therapy can be highly effective in treating people with social anxiety disorder. In a 2022 study, for example, researchers evaluated the efficacy of an internet-based cognitive behavioral therapy intervention for social anxiety disorder. Compared with the waitlist control group, those who engaged in the online treatment method experienced significant reductions in their social anxiety symptoms which were maintained after a three-month follow-up visit. Please don’t hesitate to reach out for the help you deserve. 

Takeaway

Social anxiety can make conversations challenging, but asking open-ended questions may help you start conversations (and keep them going). For more personalized guidance, it can be helpful to work with a licensed therapist. If social anxiety makes you feel hesitant to see a therapist in person for the first time, you might consider online therapy. An online mental health professional may be able to help you address potential contributors to social anxiety and learn how to manage your symptoms. Take the first step toward getting support with social anxiety and reach out to BetterHelp today.
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