My Counselor Has Been A Huge Blessing - Sarah

The subsequent account is an authentic, candid review from an actual BetterHelp therapy client who scheduled an appointment with an online counselor to address mental health services pertaining to relationship issues and a personality disorder. In this review, the client explores the agency's services and the accessibility of counselors.

Sarah's review 

"I have tried in-person counseling and another online format in the past. I was doing in-person therapy with my current BetterHelp counselor before she moved out of the area. My experiences with in-person counseling were not satisfactory before finding Dr. Person. I felt I gained something from my time with her, but she moved out of the area, forcing me to search for a different local counselor. I looked for over a year before contacting Dr. Person again, and she told me about the BetterHelp option!

BetterHelp gives me comfort and confidence to know I can explain my thoughts and feelings in "real-time" throughout the week without forgetting everything and fitting it into a single one-hour session. Knowing someone close at hand understands me is so meaningful when it comes to managing my emotions and life challenges. I feel more willing to be patient and continue to try now that I have someone I can talk to regularly, especially having that person be the counselor I used to see in person locally.

Due to recently getting married (less than a year ago) for the first time, many of my mental health issues have been exacerbated. My counselor has helped me navigate that situation and start to understand my husband at a more emotional and psychological level than I could have on my own. She helps me remember I am cared about and makes me feel my symptoms can be solved in time or mitigated through skills and understanding.

Having weekly sessions with my counselor has played a significant role in my ability and willingness to stay alive and continue to put effort into myself and my life. My counselor is the only one I've found to date that I feel understands the intricacies of who and how I am. The other most significant achievement is being willing to marry and commit to another person. Having dealt with a personality disorder that can hinder relational development and longevity, finding someone and marrying them feels like a huge success story.

I am so grateful that BetterHelp has allowed me to have my current counselor in my life."

If you are experiencing thoughts or urges of suicide, call the National Suicide Prevention Lifeline at 1-800-273-TALK (8255) or text 988 to talk to someone over SMS. They are available 24/7 to offer support. 

Counseling options 

As mentioned in Sarah's review, online therapy may be more affordable than in-person therapy, confirmed by multiple clinical reviews. Online platforms often provide opportunities to exchange messages with a therapist anytime, resulting in frequent support and reduced session costs. Additionally, one study found that 71% of online therapy clients found it preferable to and more effective than in-person modalities.  

The use of online therapy is growing rapidly, as evidenced by the number of therapeutic websites and apps. The challenge comes in determining which services to use and how to know if they are legitimate. It is important for all users of online therapy platforms to consider the background of their therapist, what treatment method they want to use, and verify the credentials of their selected therapist.

If you're interested in trying online therapy, you might want to access counseling through a platform like BetterHelp. Through BetterHelp, you can match with one of 30,000 therapists and change your provider at any time in the future. You don't have to manage your symptoms alone. There are many professionals available to provide support and guidance.