Therapy can be beneficial for more than those experiencing a mental health crisis. While it can be essential for those with mental health concerns to get help, therapy can also be helpful for goal setting, learning to build healthier relationships, and guiding the path to self-discovery. When it comes to finding a therapist, San Angelo, TX can offer greater variety than surrounding rural areas, but it isn’t always easy to find the right therapist even in a metro area.
One reason for this is that in the field of mental health counseling there are a number of evidence-based approaches that can be more or less effective depending on the challenges being addressed. A registered play therapist can be just the provider to help a child with behavior struggles, but veterans programs may be a better option for a former soldier experiencing PTSD. Therapy is an individual process, and the non-profit clinic down the street may not have what you need. That’s where online therapy can help.
Online therapy through BetterHelp offers over 30,000 mental health professionals that specialize in a variety of therapy approaches and have experience working with diverse populations. Simply fill out an online questionnaire and BetterHelp will identify and match you with a therapist that meets your needs. And because a strong therapeutic alliance can be an important factor in success, if you want to switch therapists you can do so at no extra cost.
Online therapy can also be a convenient solution for busy professionals, parents, and students. Online sessions fit easily into any schedule, and with video chat, phone, and text messaging options you can talk to your therapist from the comfort of your own home or office.
If you live in the Concho Valley area and have been thinking about therapy for any reason, whether for processing traumatic life experiences, resolving family conflict, or working on self-awareness, there is no better time to reach out. BetterHelp can connect you to the highest quality professionals to offer the tools you need to get started on your mental health journey.
Stacey Conner
Hi and thank you for taking time to read my profile! I have been working in the counseling field in various settings and a variety of populations for over twenty-five years. I am a licensed professional counselor in Texas specializing in therapy for women. I have worked with clients with a wide range of concerns including depression, anxiety, relationship and intimacy issues, parenting problems, career challenges, postpartum depression, and hormone-related mood disorders. My counseling style is warm and interactive. I take this work very seriously, but myself, not so much. The therapy environment should feel comfortable, friendly and open so that my clients achieve a level of connection and vulnerability that allows them to make real and lasting changes in their lives. My approach combines EFT (emotion-focused therapy), relational and solution-focused counseling. Every client is unique, as are their counseling needs, so together we will tailor a treatment plan that works best for you and the goals you set during our sessions. It takes courage to reach out for help and seek a more fulfilling life. Change can be difficult as can prioritizing yourself and your mental and emotional needs. If you are ready to move forward toward a better and happier version of yourself, I am here to support and empower you. I look forward to working with you! Stacey D. Conner MA, LPC-S
Earl Green
The warmth of the sun is upon your face. The temperature begins to fall. The air is crisp! The landscape is rich with a dramatic display of: green, yellow, red, and orange color. These are all signs in nature that change is coming. I love the beauty of autumn! Like the seasons of the year, we go through changes in our life too. What season of life are you in my friend? What challenges are in front of you? What opportunities await? I am listening! I will be that soft and gentle voice in your ear, reminding you from time to time that if you have come this far are you willing to go a little bit further. Imagine what we can accomplish together. Are you “stuck” and having difficulty “moving forward” in your life? If so, you have come to the right counselor and coach. Someone once said that: “The journey of a thousand miles begins with the first step.” Are you ready to take your “first step” today? I feel confident in saying that we can work together toward a good outcome if you are as motivated to bring about change in your life as I think you are. I will partner with you in reaching your goals. "The definition of insanity is to keep doing the same things the same way that you have always done them and expecting the results to come out differently." Hello! My name is Mark Green. I am a Licensed Professional Counselor, (LPC), in the great State of Texas. Can someone say yeehaw? My M.A. in Counseling is from Amberton University. My B.C.A., (Cum Laude), in Applied Pastoral Ministries is from Dallas Baptist University. I have an interest in "Faith Based Therapy" and Personal/Life Coaching from a Christian perspective. I am a mature Christian of many years and come from a Baptist faith heritage background. Currently, I work off of the Better Help platform, and I previously worked off of their former sister site, (Faithful Counseling), as an online counselor and coach. Memberships include: Chi Sigma Iota Counseling Academic and Professional Honor Society International, (CSI); Alpha Chi National Honor Society, (AC), and Phi Theta Kappa International Honor Society, (PTK). Where do Christians go for: hope, help, and inner healing when answers are not readily forthcoming from other "trusted" sources? I have worked for several years in an educational supportive role with students in the public school system. I have formerly provided biblical counseling and prayer support with a nationally recognized para church ministry for a few years. My professional counseling experience includes work with male juveniles within a state correctional facility, work with juveniles in a youth shelter, and work with adults in a community college setting. I have previously co-facilitated a Grief Share Support Group within my church, and I have formerly co-facilitated a Family Support Group within the Depression & Bipolar Support Alliance, (DBSA). I also have expertise and experience working with the Prepping/Survival Skills community. I know what it is like to experience both the joy and the struggle over faith related issues as a practicing Christian. I know what it is like to win a victory over two addictions. I know what it is like to deal with identity issues as an adult adoptee after meeting biological family members. I know what it is like to be the primary caretaker of aging parents in the last years of their lives as their health fails. I know what it is like to deal with a family member who has a serious mental illness. I know what it is like to be an older single person without children of my own. I know what it is like to be underemployed and to experience career setbacks. I know what it is like to struggle with a learning disability. I know what it is like to fail two grades in elementary school and to achieve scholarly distinction and a graduate degree. I know what it is like to win victories when life seems out of control, your dreams are in jeopardy, and everything around you indicates defeat. "And we know that all things work together for good to them that love God, to them who are the called according to his purpose." Romans 8:28 (KJV). My current challenge is weight loss. I cannot take clients any further than I am willing to go myself. I put feet to my prayers when the situation calls for it. God has taken care of many of my needs and some of my wants. God has helped me overcome several obstacles in my life. The fact that I am able to communicate with you off of this platform is a miracle in and of itself. What has God been doing in your life lately? What do you need Him to do? In our work together, you may find my persona to be a cross between that of a nurturing grandmother and a Marine Corps Drill Sargent, (without the language issues of course). I will let you decide which one;) Generally speaking, I like to provide: hope, encouragement, and resources to my assigned clients in addition to addressing their specific need(s). I believe in giving “value” to the client for the service that I render. Whether it is done in an office, a church, or online, my Christian clientele recognizes that counseling is neither “value free” or “value neutral.” I offer “Faith Based Therapy” and "Life Coaching" from a "Christian Perspective," as options at their request. This is a “holistic” approach that speaks to the uncertain times in which we live. It usually means shared beliefs and values between the client and the counselor, which helps with communication about a particular need. This is an “integrated approach” that works within this worldview. It recognizes and respects the inner working power of the Holy Spirit within the individual believer to aide in the process of change. Typically, this approach also utilizes prayer and sharing scripture from the bible along with the integration of techniques and psychological truths from secular theory that fit within this framework. I sometimes utilize Mindfulness and various Stress Management techniques to teach clients how to de-stress. In my general approach, I like to borrow from Cognitive Behavior Therapy, Solution Focused Brief Therapy, and Life Coaching. Both CBT and SFBT have strong research support behind them as an effective treatment. As such, my approach with clients tends to be directive at times. I like to focus on “client strengths” and “Positive Psychology.” If you are a typical client, we will not spend much time exploring the past or in trying to resolve the “Why” question. We do however spend a lot of time addressing: “Who, What, When, Where, and How.” The SFBT orientation coupled with a Life Coaching specialization use: vision casting, skillful questioning, active listening, intuitive listening, and accountability among other things. This approach is present and future oriented. The client is in the driver’s seat. You tell me where you want to go, but I hold you accountable to your stated goals. The answers that you seek often lies within yourself. I will help guide you along the way through this process of self-discovery, as we develop a plan of action for achieving your goals. How long it takes and how fast we progress largely depends upon you and how motivated you are to change. Psychological pain and or discomfort are often “good” motivators for change. If you are seeking help from me or someone else, it is probably a good indicator that you are ready to move forward. How do you perceive the world in which you live? One of the techniques that I like to use is “re-framing.” It is learning how to see things differently. Is the sun on the horizon setting or rising? “Is the glass half full or half empty?” You do not know because there is missing information, but you may have an assumption or a belief. It is often a matter of perspective or a matter of faith. What do you see? What do you believe? I see possibilities! I believe in opportunities, even if we have to make them ourselves. You may be asking yourself, "Why do I need a life coach when I know what I need to do to succeed?" My response is a simple one. Have you reached your goal yet? If not, how long have you been telling yourself that, and when will it ever change? Life coaching is a "unique" opportunity to explore the potential that lies within you. Let us discover it together! What does the future have in store for you? Commenting upon his masterpiece, a famous sculptor once said: "The statue was always there in the block of stone, I just had to chip away at the edges to bring the image out to the surface." Perhaps, this is the way that it is within each one of us, regarding our potential as human beings and as Christians. Life coaching can help chip away at the rough edges in our lives to help reveal the masterpiece lying within, which is you. God is the potter and we are the clay! How well do we connect with one another? Do we have shared beliefs and values? Do we have a shared life experience? Do you have an interest in changing from where you are to where you want to be? Do you aspire to attain some meaningful goal in your life toward self-improvement? Do you need help making a career or life transition? Are you a person in need of work/life balance? Are you in need of support as you go through a difficult time in your life, or are you simply someone seeking an answer to one of life's many problems where it seems there are none? Wherever you find yourself in life, I am prepared to meet you where you are. Are you ready to go to work? What are you waiting for? Let's get started today! "Come thou with us and we will do thee good." (Numbers 10:29 KJV) What is your COVID -19 Story? Will you let me pray with you? P.S. If you have benefited from our previous work together, feel free to share my contact information below with others. Word of mouth out of a satisfied customer is still the best form of advertisement. A good review on the platform does not hurt either. Thanks;) www.BetterHelp.com/earl-green Quick answers to life's problems are great when they occur. The answers to many questions in life however, come about as the result of a process. Perhaps, you have been searching for answers in your life a long time. It may not be an accident that you have arrived here. Trust your heart as God leads you. "For God so loved the world that he gave his only begotten son that whosoever believeth in him should not perish but have everlasting life." (John 3:16 KJV)
Leslie Moya
I am licensed in California, Colorado, Massachusetts, New Mexico and Texas with 3 years of professional work experience. I have experience in helping clients with stress and anxiety, coping with grief and loss, motivation, self esteem, and confidence, & depression. I work with my clients to create an open and safe environment where thoughts and feelings can be shared without fear of judgment. Taking the first step to sign up for therapy can take courage and I am proud of you for getting started!
Myoung Shin Hilson
Welcome! I appreciate you for taking actions for your well-being by reaching out to me to work on the challenges that you might have faced as a human. It takes courage and strength to do that. I am a Licensed Professional Counselor in TX and WY. I hold certifications as a mediator for conflict resolution, family reconciliation and divorce & custody mediation. I am a certified premarital counselor and parenting counselor. I completed a Professional Training Program in Mind-Body Medicine. I hold certifications of Assisting Individuals in Crisis and Group Crisis Intervention. Therapy is a unique, very personalized, and professional service. We can discuss anything that is important to you under a non-judgmental environment. I create a safe and comfortable space for my clients who can be who he/she is. I love what I am doing as a therapist. You hear, "Find a job you love, you never work a day," That's me. I feel honored and have high respect for my clients who are open, vulnerable and willing to take steps what it takes to achieve goals, which leads to growth and enlightenment. I see beauty in everything and believe in strengths in clients. I want you to know that no matter what happened in the past or what is going on in your life, you have every right to be happy and you are going to find it. My approaches are Cognitive Behavioral Therapy, Person Centered Therapy, Mindfulness-based and Spiritual. My view of therapy is finding “Truth, "about life, human nature, relationship, human condition, generational cycle, upbringing,...etc., which will help you understand them deeply, gain insight, and ultimately "set you free" from anxiety, panic attacks, depression, and/or stress, overall free from human suffering. Furthermore, therapy is nurturing “inner world,” recognizing you are not just “Thoughts,” “Emotions,” “Body,” but much more beyond, above, infinite, timeless, formless, and eternal “Being” with “Soul” and “Spirit” which is the essence of who you are, “Perfect,” “Complete,” “Whole,” “Original,” and “Enough." Therapy is the journey to realize the essence of who you are as a human being not as a human doing, practice being in the present moment to live not at the mercy of external world, eventually living with inner joy, freedom, integrity, and peace.
Janetta Berry- Sissoko
I am a Licensed Professional Counselor with over 14 years of experience in the mental health and behavioral health field. I am licensed to practice in Oklahoma, Texas, Washington, California, and Nevada. Throughout my career, I have worked with individuals facing a wide range of concerns, including anxiety, depression, bipolar disorder, substance use, and court-ordered treatment. This diverse experience allows me to support clients with compassion, structure, and a clear understanding of complex challenges. My therapeutic style is warm, collaborative, and respectful. I strive to create a safe, nonjudgmental space where you feel heard, valued, and supported. I believe meaningful change is possible for anyone who is willing to engage in the process, and my role is to guide and support you every step of the way. My primary approach is Cognitive Behavioral Therapy (CBT). Together, we will identify unhelpful patterns of thinking and behavior, develop practical coping strategies, and work toward goals that are meaningful to you. Treatment is always individualized—I tailor each session and treatment plan to meet your unique needs and circumstances. Recognizing that something in your life needs to change takes courage, and reaching out for support is a powerful first step. I would be honored to partner with you on your journey toward growth, healing, and lasting change. I look forward to working with you.
Lisa Meotti
As a licensed therapist in Florida, I bring 17 years of dedicated experience supporting individuals through complex life challenges. My approach is deeply compassionate and tailored to each client's unique journey, with specialized expertise in addiction recovery, LGBTQ+ support, relationship dynamics, and trauma healing. I am committed to creating a welcoming, affirming therapeutic space that honors diverse experiences and identities. My practice focuses on helping clients navigate challenging emotions like social anxiety, isolation, guilt, and shame while empowering them to develop stronger self-love and communication skills. My therapeutic work spans a wide range of life transitions and challenges, including supporting young adults, military veterans, first responders, and individuals experiencing midlife transitions. I offer thoughtful guidance for those working through relationship issues, family conflicts, attachment challenges, and personal growth. Drawing from evidence-based practices, I support clients in developing resilience, understanding their life purpose, and creating meaningful personal transformation. My goal is to walk alongside you with empathy, respect, and genuine care as you navigate your healing journey.
Dr. Katherine Cirbo
I am a psychologist licensed in Texas with experience providing therapy and assessment services to various populations. I have experience in helping clients with depression, stress and anxiety, relationship concerns, life changes/transitions, motivation, self esteem, and confidence. I work with my clients to create an open and safe environment where thoughts and feelings can be shared without fear of judgment. It takes courage to seek out a more fulfilling life and to take the first steps towards growth and change. I am here to support & empower you in that journey. My therapy style is warm and compassionate, while also encouraging and motivating . I work from a cognitive-behavioral, relational-cultural, and strengths-based approach in therapy, and I will tailor our treatment to meet your unique and specific needs. I look forward to working with you!
Michael Taylor
I am licensed in Texas as a professional counselor and a licensed chemical dependency counselor with over 15 years of professional work experience. I have experience in helping adolescents and adults coping with trauma, stress and anxiety, addictions, and grief. I believe in treating everyone with respect, sensitivity, and compassion. I will tailor our dialog and treatment plan to meet your unique and specific needs. Taking the first step to seeking a more fulfilling and happier life takes courage. I am here to support you in that process.
Annette Rios-Barrera
Welcome, I’m so glad you’re here. My name is Annette, and I’m a licensed therapist based in Texas with 23 years of professional experience. My pronouns are she/her. I specialize in trauma-informed care and relational healing, supporting clients who are navigating anxiety, depression, PTSD, identity exploration, and the complexities of human connection. Whether you're part of the LGBTQ+ community, in a polyamorous or ethically non-monogamous relationship, facing grief or pet loss, or working through family conflict, I hold space for your unique story with compassion and clarity. I know that healing looks different for everyone. That’s why our work together is tailored to your goals and values. We’ll focus on creating emotional safety, rebuilding trust, and cultivating self-awareness so you can feel more aligned and resilient in your life and relationships. As a certified laughter yoga instructor, I also bring in a spark of joy when it feels supportive, because healing doesn’t have to be heavy all the time. Playfulness, mindfulness, and holistic care are all part of the journey we’ll walk together. If you're seeking a therapist who understands nuance, validates your lived experience, and empowers you to move forward, you’ve found a safe place. I’m honored to support your growth and self-discovery.
Viviana Urgiles
As a licensed therapist in New York, I bring over a decade of experience supporting individuals through complex emotional landscapes. My practice centers on helping clients navigate life's challenges with compassion and depth, specializing in areas like depression, anxiety, relationship dynamics, and trauma recovery. I offer a holistic approach that honors each person's unique journey, with particular expertise in addressing women's issues, social anxiety, life transitions, and multicultural concerns. My therapeutic style creates a supportive environment where clients can explore personal growth, heal from past experiences, and develop meaningful strategies for emotional well-being. My work is deeply committed to understanding individual experiences across diverse backgrounds, with a focus on empowering clients to build self-love, improve communication, and overcome isolation. Whether you're struggling with workplace stress, relationship challenges, or seeking greater personal insight, I'm dedicated to walking alongside you with empathy and professional guidance.
Trisha Alex
I am licensed in Texas with 7 years of professional work experience. I have experience in helping clients with issues such as: stress and anxiety, overcoming childhood trauma, relationship issues, self-harm, family conflicts, & motivation, low self esteem/confidence, and divorce issues. I work with my clients to create an open and safe environment where thoughts and feelings can be shared without fear of judgment. I work to find the root cause of a person's issues, helping them understand themselves better. When we can understand our situation on a deeper level it makes it easier to find solutions, implement skills, and make lasting positive change. I am here to work with you, no matter how hard things seem to be. It takes courage to seek out a more fulfilling and happier life and to take the first steps towards a change. I am here to support & empower you in that journey. I look forward to working with you!
Chase Sorrells
I am licensed in Texas with 5 years of professional work experience. I have experience in helping clients with stress, anxiety, coping with addictions, trauma, abuse, & anger management. I also have experience working with depression. I believe that you are the expert of your story and that you have many strengths that will assist you in overcoming things that challenge you. Taking the first step to sign up for therapy can take courage and I am proud of you for getting started!
Janae Jameson
I’m a licensed professional in Texas with over eight years of experience helping people navigate life’s ups and downs. I’ve supported clients through challenges such as stress, anxiety, depression, grief and loss, relationship concerns, and major life changes. My goal is to create a caring, open space where you feel safe to share your thoughts and emotions without fear of judgment. Taking the first step toward a happier, more fulfilling life takes courage—and I’m here to support you every step of the way.
Mary Mattis
I am licensed in Texas with 19 years of professional work experience. I have experience in helping clients with coping with addictions, LGBTQ+ related issues, relationship issues, & bipolar disorder. I also have experience working with despression. I believe in treating everyone with respect, sensitivity, and compassion. I will tailor our dialog and treatment plan to meet your unique and specific needs. Taking the next step to seeking a more purposeful and happier life takes courage. I am here to support you in that process.
Find a Therapist Near You in San Angelo , Texas
Finding a licensed therapist near you in Texas can be an important step toward improving your mental health and overall well-being. Whether you’re dealing with anxiety, depression, relationship challenges, stress, or major life changes, working with a qualified mental health professional can offer meaningful support.
Texas is home to people with diverse mental health needs across urban, suburban, and rural communities. Online therapy makes it easier to connect with a therapist near you without being limited to nearby offices. BetterHelp connects you with licensed therapists authorized to practice in Texas, allowing you to attend sessions online from the comfort of your home.
Why work with a licensed therapist near you?
Working with a licensed therapist near you ensures that your provider meets state licensing requirements and professional standards in Texas (TX). Licensed therapists use evidence-based approaches to help individuals manage emotional challenges, develop coping skills, and work toward personal goals.
People seek therapy for many reasons. Some are navigating ongoing mental health concerns, while others want guidance during stressful periods or major life transitions. You do not need a mental health diagnosis to work with a therapist. Many individuals seek therapy to improve communication, strengthen relationships, manage stress, or gain greater self-awareness.
Online therapy can be especially helpful for people living across Texas, where access to in-person mental health care may vary by location.
What concerns can therapists help with?
Therapists on BetterHelp support adults across Texas with a wide range of mental health concerns and life challenges, including:
- Anxiety and stress
- Depression and mood-related concerns
- Trauma and post-traumatic stress disorder (PTSD)
- Grief and loss
- Relationship and family challenges
- Life transitions and adjustment concerns
- Self-esteem and confidence
- Job stress and burnout
- ADHD-related challenges
- Sleep concerns
- Parenting stress
- Eating disorder support
Therapists use approaches such as cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), and other evidence-based methods tailored to individual needs.
Online therapy vs. in-person therapy in Texas
When searching for a therapist near me in Texas, many people compare online therapy with traditional in-person care. Online therapy offers several potential advantages:
- Greater accessibility: Attend sessions from anywhere with an internet connection
- Reduced wait times: Many people are matched in as little as 24-48 hours, faster than typical in-person availability
- Flexible scheduling: Sessions that fit around work, family, or school commitments
- Expanded provider options: Access licensed therapists across Texas, not just nearby offices
Research shows that online therapy can be effective for many mental health concerns. Online therapy may also reduce barriers such as transportation challenges, long commutes, or limited local availability, especially in larger or more rural counties across Texas.
Finding a therapist near me that accepts insurance
Many people looking for a therapist near me in Texas want to know whether insurance is an option.
Many providers on BetterHelp now accept major insurance carriers in select states. In many states, certain therapists on BetterHelp may be in-network with specific insurance plans. Coverage depends on your plan, provider, and therapist availability.
When sessions are covered, insured members typically pay an average copay of about $19 per session. Coverage varies by state and provider availability, so it’s important to check your in-network status directly on the BetterHelp site.
If insurance coverage is not available, BetterHelp’s flexible subscription model remains an option, with online therapy typically costing $70 to $100 per week, billed weekly or monthly. Additional discounts or financial aid may also be available for a lower price.
How BetterHelp helps you find the right therapist in Texas
BetterHelp simplifies the process of finding a therapist near you in Texas without requiring you to search through tons of profiles on your own.
Here’s how it works:
- Complete a brief questionnaire about your needs, preferences, and goals
- Get matched with a licensed therapist authorized to practice in Texas (TX)
- Begin online therapy sessions through video, phone, or live chat
BetterHelp works with one of the world’s largest networks of licensed therapists, with over 30,000 qualified providers globally. Many members are matched in as little as 24 to 48 hours, and 93% of user preferences are met during the matching process.
You can request a new therapist at no additional cost if your needs or preferences change.
Therapists near you in Texas
Below, you’ll find licensed therapists authorized to provide online therapy to adults across Texas, including residents in San Angelo.
Each provider meets state licensing requirements and has experience supporting clients with a wide range of mental health concerns using evidence-based therapeutic approaches.
Please note: Therapists on BetterHelp in Texas do not provide psychiatric medication management or formal diagnoses.
Frequently asked questions about finding a therapist near me
How much does therapy cost near me?
Therapy costs vary depending on provider and location. In-person therapy sessions may cost $100 to $200 or more per session. BetterHelp offers online therapy subscriptions that typically range from $70 to $100 per week, billed weekly or monthly, depending on factors such as location, source, preferences, and therapist availability. Additional discounts or financial aid may also be available for a lower price. BetterHelp now accepts major insurance plans in select states and members pay an average copay of $19 per session. Coverage varies by plan, provider, and therapist availability. You can check coverage on the BetterHelp site.
Does BetterHelp accept insurance?
Yes. Many providers on BetterHelp now accept major insurance carriers in select states. In many states, certain therapists on BetterHelp may be in-network with specific insurance plans. When sessions are covered, insured members typically pay an average copay of about $19 per session. Coverage varies by plan, provider, and therapist availability. You can check coverage on the BetterHelp site.
Is online therapy effective?
Yes. Research shows that online therapy can be effective for many mental health concerns, including anxiety, depression, stress, and relationship challenges. Online therapy allows you to connect with a licensed therapist without commuting to an office.
Do I need a diagnosis to see a therapist?
No. You do not need a mental health diagnosis to seek therapy. Many people work with a therapist for stress management, relationship concerns, grief, life transitions, or personal growth.
How quickly can I start therapy?
Many people are matched with a licensed therapist in as little as 24 to 48 hours after completing the initial questionnaire. Match times may vary based on preferences and therapist availability.
Can I switch therapists if it’s not the right fit?
Yes. If you feel your therapist is not the right match, you can request to be matched with another licensed provider at no additional cost. You are able to do so through the BetterHelp user portal and select switch therapists if needed.
Is online therapy private and secure?
Online therapy through BetterHelp allows you to communicate with your therapist in a discreet setting through video, phone, or messaging tools.