Skip to Main ContentBetterHelp
Teen Counseling Logo

Support for teens navigating life’s challenges – through teen therapy

What teens and parents are saying about Teen Counseling

Many teens and their families have found online therapy through Teen Counseling to be a transformative experience. Read what teens and parents are saying about Teen Counseling:

man looking outwards
“She’s amazing and is a vital role in my child’s therapy. My child was against therapy especially online and she really enjoys working with Carrell. With the tools Carrell has give my child they were able to recognize when they needed to go back to therapy and requested Carrell again.”

Teen Counseling review #700086

Date of review • December 3, 2025

Close-up of a woman smiling warmly.
“The change in my daughter over the last year to become a confident independent young woman and transition into university living, is amazing. I can’t thank the team for their support enough!”

Teen Counseling review #699346

Date of review • November 30, 2025

Man looking outwards
“I very much like the service and therapy from Diana”
Review written after working with Diana Farinho for 4 weeks on issues concerning stress, anxiety, trauma and abuse, and anger management

Teen Counseling review #691766

Date of review • October 28, 2025

1

Complete a questionnaire and parental consent form
2 min

2

Get matched with a licensed therapist who specializes in teen mental health

3

Begin therapy–Start your sessions via chat, video, or phone at your convenience

manLady

Cost of teen therapy on Teen Counseling

Benefits of online teen therapy

Online teen therapy through Teen Counseling offers numerous advantages tailored to the unique needs of teenagers:

  • A safe space to talk about emotions

  • Development of emotional awareness

  • Development of self-awareness skills

  • Learning healthy coping mechanisms

  • Guidance for dealing with trauma, grief, and other emotional challenges

  • Convenient access that fits around busy schedules and activities

  • Support teens throughout adolescence and life transitions

Why teens are into online therapy (why teens prefer it)

Frequently asked questions about teen therapy

What can teen therapy help with?

Teen therapy can address a wide range of mental health concerns including anxiety, depression, trauma, family conflicts, and other mental health conditions.

How does online teen therapy work?

Teens complete a questionnaire and parental consent is obtained. They are matched with licensed therapists and can choose from video, phone, chat, or messaging sessions.

Do parents attend sessions?

Parents are kept informed but therapy sessions are discreet to encourage teens to express themselves freely. Family therapy sessions may include other family members as needed.

What types of therapy are used?

Therapists use evidence-based methods such as dialectical behavior therapy (DBT), cognitive-behavioral therapy (CBT), family therapy, and other approaches tailored to teen needs.

How long does teen therapy usually last?

The length of therapy varies depending on individual needs, but many teens benefit from short-term therapy lasting several weeks to a few months, while others may require longer support.

Can teens switch therapists if they don’t feel comfortable?

Yes, Teen Counseling allows teens to switch therapists to ensure they find the right fit and feel comfortable during their therapy sessions.

What age range is appropriate for teen therapy?

Teen therapy is generally designed for individuals aged 13 to 19, providing age-appropriate mental health care and support tailored to young adults. Please note that individuals must be at least 18 years old to use BetterHelp.

Can therapy help with school-related stress?

Absolutely. Therapy can provide teens with coping strategies to manage academic pressure, improve time management, and reduce stress related to school and extracurricular activities.

What is Teen Counseling?

Teen Counseling is an online therapy platform, powered by BetterHelp where teens from ages 13-19 can get help from a licensed therapist online. We change the way teens approach their mental health and help them tackle life's challenges by providing accessible and affordable care.

Who are the therapists?

We require every Therapist providing Therapist Services on the Platform to be trained and experienced licensed U.S. Psychologist (PhD / PsyD), Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Mental Health Counselor (LMHC) or similar applicable recognized professional license based on their state and/or jurisdiction. Therapists must have a relevant academic degree in their field, at least 3 years of experience, at least 1,000 hours of hands-on experience, and have to be qualified and licensed by their respective state board after successfully completing the necessary education, exams, training and practice requirements as applicable.

Is Teen Counseling a substitute for traditional face to face therapy?

Therapists on Teen Counseling are licensed and certified by their state's board to provide therapy. However, while Teen Counseling may provide many of the same benefits as face-to-face therapy, it isn't a substitute for face-to-face therapy in every case. Most notably, your therapist isn't able to make official diagnoses, prescribe medication, or fulfill any court order.

How do I communicate with the therapist?

When you're matched to a therapist, you and your teen can communicate with the therapist in four ways:

  • Exchanging messages with your therapist

  • Live chat (real-time therapy via messaging)

  • Phone session

  • Video session

For live sessions, we encourage you and your teen to try what works best for you, based on your needs, availability, and convenience.

What are live sessions and how do they work?

Live sessions are scheduled therapy sessions between your teen and the therapist, ranging typically from 30 to 45 minutes. Parents aren't able to join sessions between the teen and therapist, however they can choose to meet with the therapist separately. You can choose between video, phone, and live chat sessions.

  • Video session - have a face-to-face chat with your therapist.

  • Phone session - conveniently speak with your therapist on the phone.

  • Live chat - get therapy through real-time text chat with your therapist.

To attend a live session, you must first select a timeslot and schedule a live session with your therapist. After selecting a time and session type, log in to your account at the scheduled time. If joining a video session, you can select "Join Video Room" and wait in the video room until your therapist joins. For phone and live chat sessions, log in at the scheduled time and your therapist will prompt you to join the session.

Teenager and parent talking together at home.

Subscription cancellation request

While we cannot legally mandate that you provide the information sought below, note that if you do not provide any information (or the information you provide is inaccurate) we will be unable to verify that you have an account with us and therefore process the cancellation you are requesting.

Alternatively, if you would prefer to log in to process deletion you may do so here.

Cancellation request confirmed

Your subscription cancellation request is being processed. If your email is on file you will receive an email shortly.

Cancellation request error

Due to an internal error, we could not process your subscription cancellation request at this time. You can log in and cancel via Account Settings or try again later.

If you'd like to know more about our privacy practices, view our Privacy Policy. To learn more about the technology that we use or the third party advertising partners that we share data with when you opt in and why, view our Sharing Settings and Third Party Page. To update your in-app privacy settings, open the Settings app on your mobile device and navigate to Privacy & Security > Tracking. Toggle the button next to BetterHelp to activate or deactivate.

We have released a new version of the BetterHelp app which contains some critical functionality updates. Please update to the latest version to continue using BetterHelp on this device.

Please contact us at contact@betterhelp.com if you are having issues with the update.

We have released a new version of the BetterHelp app which contains some important functionality updates. Please update to the latest version for the optimal experience.

Update now