Best Online Therapy Solution

Updated May 28, 2021

Medically Reviewed By Aaron Horn, LMFT, MA

What Is Online Therapy?

Online therapy is quickly becoming much more widely accepted in place of counseling sessions via traditional face to face therapy with a therapist. So you're interested in learning more about what it's like to work with one of BetterHelp's therapists? We're glad you're here! Keep reading below to debunk common myths about working with therapists using the internet, and weigh the pros and cons. As you consider the below, please keep in mind that we've has hosted more than 135 million online therapy sessions using our platform.

Online therapy can provide you with the support and services you need from licensed mental health professionals that have the experience you need to deal with concerns like stress, anxiety, depression, PTSD, teen concerns, and more common issues. These sessions with a therapist include individual, couples, and family therapy sessions conducted live on our platform via unlimited SMS messaging, live chat, telephone therapy, audio therapy, and face-to-face video sessions with board-certified therapists.  

Online therapy differs from traditional face to face counseling services because it allows individuals, teens, and couples to use video chat (teletherapy), messaging, audio, and phone correspondence to make appointments via the internet using an app or a website with a licensed therapist. Below you will be able to clearly understand what it's "really" like to get therapy with a counselor online working directly with one of the therapists at BetterHelp.com. You can expect to learn about and better understand the pros and cons of seeking online counseling. We'll also provide you with success stories and the benefits of working with experienced counselors. 

Online therapy can really help you deal with challenges in your life like stress, eating disorders, marriage and family issues, anxiety, depression, bipolar disorder, and emotional support. These are all things that in the past could be best addressed online with face to face therapy sessions; but that has changed. Some people erroneously believe if they talk to a therapist on the internet, it's "social media therapy." Online therapy is a component of telehealth that's rapidly gaining in use and popularity as world issues like the global coronavirus pandemic and other concerns are causing people to spend more time socially distant -- and mostly indoors. The good news is that online therapists are board-certified and credentialed psychotherapists with clinically trained experience; (just like their offline counterparts) to provide online therapy diagnosis, treatment, and support.  

Online therapy can quickly connect you with a licensed mental health professional that can work with you through challenging times that you might be dealing with. Therefore... you’re not getting advice from online strangers, text messaging friends, or a blog. You're working with licensed mental health professionals & therapists who can help you communicate more effectively and to heal from unhealed traumas. Maybe your doctor has recommended therapy to you, but you weren’t sure about the level of accessibility it would have.

During sessions with therapists on our platform, you gain access to a wide range of online therapy expertise and tools along with licensed professionals who genuinely care about your wellbeing. You can work with an therapist through text chat, voice messaging and video chat - whichever way of communicating feels most comfortable for you. 

So many people benefit from one-on-one treatment sessions with licensed therapy professionals like psychologists, licensed mental health counselors, and licensed social workers. Getting therapy helped swimmer Michael Phelps learn to cope with depression, anxiety, and stress, and can help you sleep better and feel happier. To date, BetterHelp therapists & counselors have treated over one million people, and therapy’s accessible wherever you have a cell phone or computer with internet access. 

We offer one of the best online therapy programs, providing access to on-demand communication with a licensed therapist and other doctors. The BetterHelp platform for our therapists also offers access to top-notch customer service professionals who provide confidential user support to clients. 

• Working with therapists online has proven to be a convenient and affordable way to help you address issues many of us face in our everyday lives. Talking to a licensed mental health professional can help people experiencing chronic mental health issues and those seeking general advice to find real solutions. 
  
  
• Online therapists are available to provide relationship support and mental health services for members of the LGBTQ community, young adults, and couples in crisis. Live sessions a therapist or with online marriage counseling professionals help couples to develop better communication skills and create stronger bonds between families.

Our Mission & Focus

Why Is Online Therapy / Psychotherapy Important & Is It The Best Therapist Option For You?

• As a company... we are dedicated to providing professional unlimited online therapy services to a growing audience of people with a therapist that is licensed. Our mission continues to be all about providing services from licensed therapists in a convenient, easily accessible, and affordable way. We're happy to help you better understand ways to deal with life's challenges and struggles by getting help anytime and anywhere by providing access to 24-hour therapist service online. 
  
  
• Thousands of people across the world use online therapy to speak to their doctors about issues with addiction, relationships, and chronic mental health issues including childhood trauma, PTSD, and depression. Licensed therapists answer common questions using smartphones, tablets, and desktop computers. Smartphone users can easily gain access to live sessions and online support groups by downloading the free BetterHelp app on the Google Play or App Store.

Therapist Disclaimer: Urgent Care Situations

It’s crucial to have access to emergency resources if there’s an urgent mental health matter. If you are in a crisis or any other person may be in danger - don't use this site. These resources can provide you with immediate help. If you are experiencing a life-threatening situation, please reach out to these emergency resources or contact 911 if there is immediate danger.

• RAINN (Rape, Abuse, and Incest National Network) - 1-800-656-4673 - Chat or speak to someone at RAINN. (not a substitution for online therapy) - Facebook - Twitter - Instagram - YouTube
• The National Suicide Prevention Lifeline - 1-800-273-8255 - Chat or speak to someone at the National Suicide Prevention Lifeline. (not a substitution for online therapy) - Facebook - Twitter - YouTube
• National Domestic Violence Hotline - 1-800-799-7233 - Chat or speak to someone at the National Domestic Violence Hotline. (not a substitution for online therapy) - Facebook 
• NAMI Helpline (National Alliance on Mental Illness - FaceBook - YouTube) - 1-800-950-6264 - Chat or speak to someone at the NAMI Helpline. (not a substitution for online therapy)

For additional resources, see:

• Chat sessions - Online therapy sessions with therapists function just like in-office therapy sessions, with one major exception - you no longer have to go into the office. Online chat sessions are conducted via a mobile app or by directly logging into the BetterHelp online therapy platform and following the instructions to virtually connect with which one of the therapists you work with.
  
• Texting therapy - This kind of psychotherapy online provides online clients with access to unlimited message therapy sessions with a therapist. Online clients communicate with their therapists in this manner once the therapeutic relationship has been established.
• Internet therapy - Allows patients and therapists to connect via the BetterHelp online therapy platform using a laptop or desktop. No more stressful visits to a therapist's office. Now, licensed therapists come to you with online therapy! The sessions conducted via desktop, laptop, or mobile app with licensed therapists are a great option for attending individual online therapy sessions, couples therapy and family therapy (while maintaining your sense of privacy-you can even use a nickname.)