Online Therapy UK – Qualified & Flexible Mental Health Support
Professional online therapy tailored to you.
- Flexible: Video, Chat, Phone
- Qualified counsellors based in the United Kingdom (UK)
- Connect with a therapist in as little as 48 hours
Clear pricing, no surprises
Online therapy services in the UK costs between just £35 to £75 per week, billed weekly or monthly, and include the following:
- No hidden fees with clear, upfront pricing
- Unlimited messaging with your therapist between sessions
- One live session each week via video, audio, or online chat
- The ability to switch therapists at any time at no extra cost
- No long-term commitment with the option to pause or cancel at any time
Pricing is based on factors such as your location, referral source, preferences, therapist availability, and any applicable discounts or promotions that might apply.
Why Choose BetterHelp
BetterHelp has supported over five million users worldwide with 100% online counselling services. Below are just a few reasons why people enjoy receiving professional support through the BetterHelp platform
Here's how it works:
1
Flexibility
You can choose between video, audio, and online chat options for each weekly live session. BetterHelp also offers scheduling flexibility, with appointments available outside of typical business hours. Subscriptions can be paused or cancelled at any time.
2
Availability
BetterHelp is fully online, making it a convenient and reachable option for those with few mental health professionals in their local areas, as well as individuals with disabilities, busy schedules, a lack of reliable transportation, or social anxiety symptoms. All you need is a personal device and a strong internet connection.
3
Efficacy
A growing body of research shows that online therapy can be as effective as in-person therapy for anxiety, depression, stress, and relationship challenges. A 2019 study specifically looking at BetterHelp users found that their depression symptoms were significantly reduced after three months of engaging with the platform.
4
Large network of therapists
Over 5,000 therapists on the BetterHelp platform are based in the UK, helping ensure availability across England, Scotland, Wales, and Northern Ireland. With so many mental health providers available, it can be simple to find one who has experience helping others with challenges similar to yours. Plus, you can switch therapists at any time (and at no additional cost) until you find the right match.
5
Advanced matching system
Your BetterHelp subscription doesn't just include a weekly live session with a credentialed therapist. You can also use in-app messaging to communicate with your therapist outside of sessions, keep track of your progress with goal-setting, habit-tracking, and journaling tools, attend virtual webinars and support groups, and complete online worksheets to support the therapy process.
6
Additional features
Along with a weekly live session for mental health support, you can contact your therapist outside of sessions via in-app messaging. Your therapist will respond when able. You can also take advantage of features like online journaling, goal- and habit-tracking tools, support groups, classes, and worksheets.
Therapy that fits your life
Learn more about BetterHelpWhat our members are saying
“Elena continues to listen with empathy and compassion. She suggests ideas that might help me move forward whilst giving me the confidence to choose what is right for me. She also encourages me to question my thoughts and feelings to reveal the best path. Thank you.”
- Review from BetterHelp user
“My first time doing therapy so I was reserved about doing it. Its been easy to speak to her, she listens well and without judgement. She offers plenty of advice and materials you can use outside of your session. Really excited to continue working with her.”
- Review from BetterHelp user
“Orlando is easy to talk with and has always made me feel comfortable.
He checks in and sends me stuff that helps me, our talks are something I always look forward to.”
- Review from BetterHelp user
What We Treat
& Who It's For
Is BetterHelp right for you?
Learn more about what we treat and who we help.
Challenges BetterHelp can provide support for
Some of the many mental health challenges BetterHelp counsellors can support you with include (but are not limited to) the following:
Depression symptoms Anxiety symptoms and disorders Sleep problems like insomnia High stress levels Burnout Loneliness and isolation Relationship challenges Time management difficulties Grief and bereavement Anger management The effects of trauma Low self-esteem
Online therapy can offer a convenient way to access support for a wide range of mental health challenges, while fitting around your routine. Through video, audio, and messaging, BetterHelp makes it easier to connect with qualified therapists across the UK while reducing common barriers such as travel, limited local availability, or long wait times.
BetterHelp's services are not appropriate for crisis situations or disorders involving active psychosis. BetterHelp providers do not diagnose mental health disorders or prescribe medication.
How it works
Fill out a short questionnaire
2 min
Get matched with a therapist who fits your needs
Start your sessions via chat, video, or phone at your convenience
Finding the right therapist isn't just important – it's everything
Get started
Frequently asked questions
More FAQs
Are BetterHelp therapists qualified and registered in the UK?
Yes, all BetterHelp therapists in the UK are qualified, registered professionals with verified training and supervised experience. Only around one-third of applicants are accepted to the platform and each must complete a case study graded by a professional clinician.
Is online therapy as effective as in-person therapy?
Yes, online therapy can be as effective as in-person therapy for many common mental health concerns, such as anxiety and depression. A 2022 meta-analysis evaluated the efficacy of teletherapy, found that client outcomes do not differ between teletherapy and in-person therapy.
Are online therapy sessions private and secure?
The information you share is protected by data privacy laws; for more information, please see our Privacy Policy and terms of service. You can also learn more about how therapists handle your information here.
What's the difference between online counselling and online therapy?
Online counselling and online therapy are often used interchangeably. Both involve speaking with a qualified mental health professional remotely via video, phone, or messaging. In some contexts, “counselling” may refer to shorter-term support focused on specific challenges, while “therapy” can describe longer-term work exploring patterns, behaviours, or underlying concerns. The right approach depends on your needs and goals.
What types of issues can online therapy help with?
People use BetterHelp to work on concerns like the following:
- Anxiety
- Depression
- Stress
- Relationship challenges
- Burnout
- Grief
- Sleep problems
- Trauma effects
- Low self-esteem
- Loneliness
- Anger management
- Life transitions
Explore additional benefits of online therapy here and learn more about what BetterHelp can treat here.
How much does online therapy cost?
BetterHelp's online therapy services in the UK cost between £35 to £75 per week, billed weekly or monthly. Pricing is based on factors such as your location, referral source, preferences, therapist availability, and any applicable discounts or promotions that might apply.
Learn more about the factors that may affect the cost of psychotherapy here.
What does a BetterHelp subscription include?
A BetterHelp subscription includes one live session per week (via video, audio, or chat), messaging with your therapist between sessions, goal-tracking and journaling tools, support groups, and the ability to switch therapists at no extra cost.
How quickly can I get matched with an online therapist?
You can be matched with a therapist in as little as 48 hours after completing the intake questionnaire, although timing may vary based on therapist availability and your preferences. We start to find a therapist for you as soon as you finish the intake questionnaire. The matching process can be as quick as 48 hours, but it may take longer, depending on therapist availability and your preferences.
Can I switch therapists easily if it’s not the right fit?
Yes, this is one of the advantages of an online therapy service like BetterHelp. If your current therapist isn't the right fit, you can switch to another at any time at no extra cost. Finding the right match is an important part of effective therapy, so you're free to switch therapists until you find someone you feel comfortable with.
Is BetterHelp appropriate for crisis situations?
No, BetterHelp is not suitable for crisis situations or active psychosis. Individuals in crisis can contact the Samaritans helpline anytime, 24/7, for support at 116 123. The Mind support line is also available at 0300 102 1234 and is open Monday through Friday, 9 AM to 6 PM (excluding bank holidays).
Can I choose between video, phone, or chat for my sessions?
Yes, you can choose between different modes of communication for each weekly live session, including video, audio, or chat, and can adjust your preference at any time.