Flexible, professional support tailored to you.
Online therapy is a form of mental health support delivered remotely though video calls, phone sessions, or messaging, allowing you to to connect with a qualified therapist from wherever you are. With platforms like BetterHelp, you can get matched with a therapist in the UK based on your preferences while also accessing features such as messaging between sessions, guided journaling, and structured tools.
BetterHelp's online therapy services in the UK cost between just £35 to £75 per week, billed weekly or monthly, and include the following:
No hidden fees with clear, upfront pricing
Unlimited messaging with your therapist between sessions
One live session each week via video, audio, or online chat
The ability to switch therapists at any time at no extra cost
No long-term commitment with the option to pause or cancel at any time
Pricing is based on factors such as your location, referral source, preferences, therapist availability, and any applicable discounts or promotions that might apply. Read our guide on therapy costs in the UK.
You can choose between video, audio, and online chat options for each weekly live session. BetterHelp also offers scheduling flexibility, with appointments available outside of typical business hours. Subscriptions can be paused or cancelled at any time.
BetterHelp is fully online, making it a convenient and reachable option for those with few mental health professionals in their local areas, as well as individuals with disabilities, busy schedules, a lack of reliable transportation, or social anxiety symptoms. All you need is a personal device and a strong internet connection. According to BetterHelp's 2026 UK stigma report, concerns about judgment and stigma can still prevent many people from seeking mental health support, highlighting the importance of flexible and online therapy options.
A growing body of research shows that online therapy can be as effective as in-person therapy for anxiety, depression, stress, and relationship challenges. A 2019 study specifically looking at BetterHelp users found that their depression symptoms were significantly reduced after three months of engaging with the platform.
Over 5,000 therapists on the BetterHelp platform are based in the UK, helping ensure availability across England, Scotland, Wales, and Northern Ireland. With so many mental health providers available, it can be simple to find one who has experience helping others with challenges similar to yours. Plus, you can switch therapists at any time (and at no additional cost) until you find the right match.
Your BetterHelp subscription doesn't just include a weekly live session with a credentialed therapist. You can also use in-app messaging to communicate with your therapist outside of sessions, keep track of your progress with goal-setting, habit-tracking, and journaling tools, attend virtual webinars and support groups, and complete online worksheets to support the therapy process.
Along with a weekly live session for mental health support, you can contact your therapist outside of sessions via in-app messaging. Your therapist will respond when able. You can also take advantage of features like online journaling, goal- and habit-tracking tools, support groups, classes, and worksheets.
Date of review • June 29, 2026
Date of review • June 29, 2026
Date of review • June 29, 2026
Some of the many mental health challenges BetterHelp counsellors can support you with include (but are not limited to) the following:
Online therapy can offer a convenient way to access support for a wide range of mental health challenges, while fitting around your routine. Through video, audio, and messaging, BetterHelp makes it easier to connect with qualified therapists across the UK while reducing common barriers such as travel, limited local availability, or long wait times.
BetterHelp's services are not appropriate for crisis situations or disorders involving active psychosis. BetterHelp providers do not diagnose mental health disorders or prescribe medication.
Yes, all BetterHelp therapists in the UK are qualified, registered professionals with verified training and supervised experience. Only around one-third of applicants are accepted to the platform and each must complete a case study graded by a professional clinician.`
Yes, online therapy can be as effective as in-person therapy for many common mental health concerns, such as anxiety and depression. A 2022 meta-analysis evaluated the efficacy of teletherapy, found that client outcomes do not differ between teletherapy and in-person therapy.
The information you share is protected by data privacy laws; for more information, please see our Privacy Policy and terms of service. You can also learn more about how therapists handle your information here.
Online counselling and online therapy are often used interchangeably. Both involve speaking with a qualified mental health professional remotely via video, phone, or messaging. In some contexts, “counselling” may refer to shorter-term support focused on specific challenges, while “therapy” can describe longer-term work exploring patterns, behaviours, or underlying concerns. The right approach depends on your needs and goals.
People use BetterHelp to work on concerns like the following:
Anxiety
Depression
Stress
Relationship challenges
Burnout
Grief
Sleep problems
Trauma effects
Low self-esteem
Loneliness
Anger management
Life transitions
Explore online therapy options in the UK.
BetterHelp's online therapy services in the UK cost between £35 to £75 per week, billed weekly or monthly. Pricing is based on factors such as your location, referral source, preferences, therapist availability, and any applicable discounts or promotions that might apply.
Learn more about the factors that may affect the cost of psychotherapy here.
A BetterHelp subscription includes one live session per week (via video, audio, or chat), messaging with your therapist between sessions, goal-tracking and journaling tools, support groups, and the ability to switch therapists at no extra cost.
You can be matched with a therapist in as little as 48 hours after completing the intake questionnaire, although timing may vary based on therapist availability and your preferences. We start to find a therapist for you as soon as you finish the intake questionnaire. The matching process can be as quick as 48 hours, but it may take longer, depending on therapist availability and your preferences.
Yes, this is one of the advantages of an online therapy service like BetterHelp. If your current therapist isn't the right fit, you can switch to another at any time at no extra cost. Finding the right match is an important part of effective therapy, so you're free to switch therapists until you find someone you feel comfortable with.
No, BetterHelp is not suitable for crisis situations or active psychosis. Individuals in crisis can contact the Samaritans helpline anytime, 24/7, for support at 116 123. The Mind support line is also available at 0300 102 1234 and is open Monday through Friday, 9 AM to 6 PM (excluding bank holidays).
Yes, you can choose between different modes of communication for each weekly live session, including video, audio, or chat, and can adjust your preference at any time.