Is BetterHelp Covered By Insurance?

Medically reviewed by Melissa Guarnaccia, LCSW
Updated October 30th, 2025 by BetterHelp Editorial Team

Online therapy has grown significantly in recent years, and with that growth, many people have been wondering if online therapy platforms like BetterHelp accept insurance. The insurance landscape is changing, and BetterHelp is working to join select insurance networks so that more people can receive coverage for evidence-based mental health care online. This article will discuss BetterHelp’s services, insurance coverage, and options to receive affordable, evidence-based care from home. 

We are working with select insurance carriers to join their network. Some therapists on the BetterHelp platform now accept insurance (state-limited). Until then, our flexible subscription model continues to be an option to receive quality care from our extensive therapist network.

BetterHelp currently accepts HSA/FSA cards and is recognized as an eligible expense by most HSA/FSA providers. Get started today.

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Is BetterHelp covered by insurance plans?

BetterHelp is in the process of collaborating with select insurers to join their networks. As BetterHelp begins to accept insurance, its website will be updated so that individuals know whether specific insurance companies cover BetterHelp’s services. While some people may have the option of receiving partial reimbursement from an insurer or employer, this tends to be limited at this time.

Mental health options for people without insurance coverage

People who don’t have health insurance that covers online therapy may be able to get coverage for traditional therapy in some cases. Sometimes, insurance covers traditional in-person therapy that is considered medically necessary. 

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For those who don’t have insurance coverage, the cost of online therapy by BetterHelp is often more affordable than in-person therapy without covered health insurance plans. BetterHelp’s services tend to cost between $70 and $100 per week, billed as a monthly subscription. Subscription pricing is based on factors such as your location, referral source, preferences, therapist availability and any applicable discounts or promotions that might apply. Some people may qualify by applying for need-based financial aid that can reduce barriers to receiving evidence-based care from a licensed online therapist. 

Check your HSA plan

BetterHelp currently accepts HSA (Health Savings Account) and FSA (Flexible Spending Account) cards and is recognized as an eligible expense by most HSA and FSA providers. Call your provider for more information.

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BetterHelp communication options

Regardless of whether individuals have insurance coverage, the communication options with BetterHelp remain the same. Anyone can connect with a fully licensed therapist via audio, video, live chat, or a combination of these methods. These communication methods eliminate the cost of commuting to a therapist’s office because they can be accessed from a person’s home.

Support Between Sessions

In addition, BetterHelp users can contact their therapists at any time between therapy sessions through in-app messaging, and their therapists will typically respond when they are able. This option allows for comprehensive support throughout the week.

BetterHelp members can also take advantage of weekly group meetups (attending live or viewing a recorded meeting), and use the BetterHelp journaling app to record feelings, track mood, or note observations from therapy sessions. 

Is online therapy effective?

In addition to providing flexible communication options, online therapy has strong support in the psychological literature. Numerous peer-reviewed studies have demonstrated the effectiveness of remote therapy for various mental health conditions. One review found that online cognitive behavioral therapy (CBT) was effective for: 

  • Depression
  • Generalized anxiety disorder (GAD)
  • Social anxiety disorder
  • Panic disorder
  • Obsessive-compulsive disorder
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Efficacy of BetterHelp

Another study looked specifically at the effectiveness of BetterHelp’s services. Researchers found that three months of therapy with BetterHelp led to significant reductions in symptoms of depression, and first-time therapy attendees saw even greater symptom relief.

Benefits of Online Therapy 

In addition to offering effective therapy at potentially affordable costs, online therapy:

  • Allows greater access to mental health professionals, especially for those in more rural areas
  • Makes it simple to attend sessions, benefiting busy parents and professionals
  • Offers a wide range of specialists in a variety of therapeutic approaches and populations
  • Allows individuals with disabilities access to mental health professionals from the comfort of their own home

Takeaway

BetterHelp is currently collaborating with select insurance providers to join their networks. In some cases, the cost of BetterHelp’s therapy services may be reimbursed by certain health plans, and some people may be able to use health savings accounts (HSAs) to pay for therapy services. For others, BetterHelp may offer financial assistance to make evidence-based therapy services more affordable. Take the first step toward finding affordable, evidence-based mental health care and contact BetterHelp today.
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The information on this page is not intended to be a substitution for diagnosis, treatment, or informed professional advice. You should not take any action or avoid taking any action without consulting with a qualified mental health professional. For more information, please read our terms of use.
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