Insurance and Other Things

Thank you for reaching out, and for being honest about what you need right now. Wanting support that fits around a busy schedule, without going into an office, is completely understandable.

With BetterHelp, you can meet your therapist for a weekly live session of about 30 to 45 minutes. You can connect by video, phone, or chat, whatever feels most comfortable.

Between sessions, you can stay in touch through in-app messaging, and therapists respond as soon as they can. That gives you a place to turn on a hard day or a good one. Many members also use journaling and educational group sessions to keep building on their progress.

When it comes to BetterHelp insurance, there are a few options to consider. You can learn more about BetterHelp and insurance, since BetterHelp accepts insurance through many major insurance plans. Eligible members' average copay is $23 per session.

Insurance availability and coverage may vary by state, plan, provider network, and therapist availability. Many people can also use Health Savings Account (HSA) or Flexible Spending Account (FSA) funds to help pay for therapy services. Therapy is generally considered a qualified medical expense, though eligibility may vary, so it helps to verify with your plan administrator.

It can also help to understand how online therapy works, and how BetterHelp insurance fits in, before you begin. If insurance isn't the right fit for you, BetterHelp's flexible subscription model, starting at $70 to $100 per week, is a quality alternative. Whatever path you choose, the goal is the same: helping you talk to someone who's there for you.

Frequently asked questions about BetterHelp insurance (FAQs)

Does BetterHelp accept insurance?

Yes, BetterHelp accepts insurance through many major insurance plans. Insurance availability and coverage may vary by state, plan, provider network, and therapist availability. Eligible members' average copay is $23 per session.

What does the average copay look like for eligible members?

Eligible members' average copay is $23 per session. Insurance availability, coverage, and cost may vary by state, plan, provider network, therapist availability, and deductible status.

Which major insurance carriers work with BetterHelp providers?

Many providers on BetterHelp accept plans from carriers such as Cigna, Aetna, and UnitedHealthcare. That also includes regional Blue Cross Blue Shield plans such as Anthem, CareFirst, and Highmark. Availability varies by state, plan, and provider network.

How can I find out about in-network status?

During signup, you can enter your insurance information to view available options and plan details. Availability varies by state, plan, provider network, and therapist availability.

What if insurance isn't available in my state?

If a plan isn't available at this time, BetterHelp's flexible subscription option is a quality alternative for accessing therapy. It starts around $70 to $100 per week.

Can I use an HSA or FSA to pay for therapy?

Many people can use Health Savings Account (HSA) or Flexible Spending Account (FSA) funds to help pay for therapy. It's generally a qualified medical expense, and eligibility may vary, so members should verify with their plan administrator.

What if therapy feels out of reach financially?

BetterHelp offers a flexible subscription option starting around $70 to $100 per week. Many members can also use HSA or FSA funds to help cover the cost.

How does the subscription option work when insurance doesn't apply?

When insurance isn't available, BetterHelp's subscription, typically $70 to $100 per week, provides another way to access therapy from its network of licensed therapists.

Is online therapy eligible for insurance coverage?

Many health insurance plans include mental health benefits that may cover online therapy, also called telehealth or virtual therapy. Coverage depends on your specific plan, network participation, and state regulations.