Hi Kai!
Thank you for reaching out and sharing your story. Recognizing you want support while managing so much as a single mom and a domestic violence survivor shows real strength. Thinking about how to be your best self for your son speaks volumes about your resilience.
As a provider on the platform, I don't handle billing or subscription details directly. For questions about session frequency, payment options, or adjusting your plan, the support team can help. You can reach them through the BetterHelp contact page.
That said, I can share some information that may be helpful as you explore your options for online therapy through BetterHelp.
BetterHelp accepts insurance through many major insurance plans, so using insurance benefits may be one way to lower the cost of care. You can learn more about how BetterHelp works with insurance.
Eligible members' average copay is $23 per session. Insurance availability and coverage may vary by state, plan, provider network, and therapist availability.
If insurance isn't available at this time, BetterHelp's flexible subscription model — starting around $70 to $100 per week — is a quality alternative, and many people can use HSA or FSA funds toward therapy.
I also want to acknowledge how much courage it takes to seek help after experiencing domestic violence. As you continue on your healing journey, these resources may offer additional support:
The National Domestic Violence Hotline — available 24/7 for support, safety planning, and local resources
DomesticShelters.org — Stages of Recovery After Trauma — helpful information about what healing can look like
Family Safety and Healing — resources for survivors
Embrace Wisconsin — support services for survivors
You deserve care that fits your life and budget. Please know that reaching out is already a meaningful step forward.
Frequently asked questions about biweekly or monthly therapy
Can I do therapy biweekly or monthly instead of weekly?
Weekly sessions are included with a BetterHelp subscription. Members who need to manage cost can email support about options, and the flexible subscription model can be paused where available.
Does BetterHelp accept insurance?
Yes. BetterHelp accepts insurance through many major insurance plans. Insurance availability and coverage may vary by state, plan, provider network, and therapist availability.
What does the average copay look like for eligible members?
Eligible members' average copay is $23 per session. Coverage and cost may vary by plan, provider, and therapist availability.
Which major carriers work with BetterHelp providers?
Many providers accept major networks such as Cigna, Aetna, and UnitedHealthcare. State-specific Blue Cross Blue Shield plans — including Anthem, CareFirst, and Highmark — may also be accepted. Availability varies by state, plan, and provider network.
How do I check my in-network status?
You can view your in-network status on the BetterHelp site during the sign-up flow.
What if insurance isn't available in my state?
If a plan isn't available at this time, BetterHelp's subscription model remains a quality way to access care, and coverage continues to expand.
Can I use HSA or FSA funds for therapy?
Many people can use HSA or FSA funds to help pay for therapy services. Therapy is generally a qualified medical expense. Eligibility may vary; members should verify with their plan administrator.
What if I can't afford therapy right now?
BetterHelp's subscription starts around $70 to $100 per week, HSA/FSA funds may help, and support can share options that fit different budgets.
How does the subscription option compare when insurance doesn't apply?
The subscription model offers another way to access quality care from BetterHelp's therapist network when insurance isn't available, typically around $70 to $100 per week.