Does BetterHelp take insurance?

BetterHelp is working with select insurance carriers to join their network. Some therapists on the BetterHelp platform now accept insurance (state-limited). Until then, BetterHelp's flexible subscription model continues to be an option to receive quality care from an extensive therapist network.

Thank you for this question. BetterHelp continues to work to expand their access options. Currently, BetterHelp offers memberships that are billed monthly. These membership options vary in reference to client features, frequency of visits, as well as use of messaging. By client features, this means access to options on the BetterHelp platform such as classes, support groups, journaling, messaging, as well as individual therapy sessions. 

Classes are psych-ed, webinar-style presentations led by a presenter that last for 60 minutes. Classes can be attended as often as one likes as a part of their BetterHelp membership. Classes range from a variate of topics, including but not limited to the following: 

• Boundaries and relationships
• Counseling theories
• Health and wellness
• Sleep hygiene
• Communication strategies
• Grief and loss
• Trauma response

Support groups are 90-minute engagements held on the Zoom platform facilitated by a therapist. Support groups aren’t intended to be therapy groups, but rather, collaborative spaces where facilitated discussion amongst peers occurs. These spaces are a great place for members to get to know other fellow BetterHelpers, while also navigating difficult situations from a peer-oriented perspective. BetterHelp members also have access to a journal feature that’s designed to generate writing prompts and can be used standalone to write journal entries open-ended. Should you choose, these journal entries can also be shared with your therapist. Note, the journal feature does not automatically default to sharing with your therapists. BetterHelp values your privacy, therefore, the feature defaults to remaining anonymous to you. 

All BetterHelp members also have access to individual sessions with their primary therapists. Once assigned a therapist, you have the ability to message your therapist asynchronously. Further, most membership options allow for you to meet with your therapist weekly for either 30- or 45-minute therapy sessions. Memberships vary depending on cost and individual session frequency. Rest assured, BetterHelp has a Member Success Team that can assist you with any questions or adjustments you may have and/or need to make regarding your memberships.