I need therapy and assistance, but can’t afford it…

Hello- 

Thank you for reaching out.  This is a concern we often hear from clients. To address it, BetterHelp offers financial assistance to eligible members based on need. When you reach the payment page (after completing the initial questionnaire), you will see a link to apply for financial aid near the payment details. Click on this link and answer a few questions about your income and ability to pay. You can also contact customer service to see if you qualify for a discount or financial aid. Please remember that you may need to reapply periodically to continue to receive the lower rate. BetterHelp will send you a reminder email when it is time to reapply for the financial aid or discount. 

In addition to offering financial aid, BetterHelp is working with major insurance carriers to join their network; and many of our therapists are now accepting insurance for online therapy (state-limited). Eligible members who qualify for insurance coverage pay an average co-pay around $23/week. Consider contacting your insurance provider to find out whether your plan covers mental health services.

There are also several other mental health services that can provide you with affordable support. Some people may be able to find assistance through group therapy or peer support groups at community mental health centers or employee assistance programs. If you’re interested in online treatment but think you may not be able to afford therapy, the good news is that Betterhelp has options that make therapy services available to most clients. Financial worries should not keep someone from reaching out for mental health services. 

If you still have questions, I would encourage you to reach out to customer service and see what options are available for you.  

The BetterHelp platform can cost less than traditional face-to-face therapy services (which can average between $100-150 per session). Your mental health is important and worth the cost. The BetterHelp platform offers tools such as an online journal function, access to educational groupings, 24 hours 7 days a week messaging service, and chat, phone and video live sessions with a range of mental health professionals.  

I wish you all the best as you seek services, whether you have a mental illness or are seeking support during a challenging time. Taking this time to work on your "struggles" is well worth the investment, and it can be beneficial for your mental and physical health.  I believe that you can find an affordable option here at BetterHelp!