Is the service covered by insurance?

Thanks for your question! There are several parameters that go into considering an appropriate mental health provider and service. For many, mental health coverage and the considerations as to whether or not a provider is covered by your insurance company can be an integral factor when considering therapy.

If you have specific questions about your insurance coverage or the mental health benefits of your health insurance plan, you can contact your insurance provider directly. BetterHelp is working with certain insurance carriers to join their network. Some therapists on the BetterHelp platform now accept insurance (via state-limited options, given where the therapist is licensed to practice). Until then, BetterHelp’s flexible subscription model continues to be an option in order to receive quality care from an extensive therapist network. These models offer membership packages ranging anywhere from $65-100 per week. These costs are typically charged once per month – or weekly – and costs per membership varies regarding several factors. These factors can include your geographical location, referral source, preferences, therapist availability, as well as any applicable discounts or promotions that might apply. Additionally, BetterHelp currently accepts health savings account and flexible spending account HSA/FSA cards and is recognized as an eligible expense by most HSA/FSA providers.

BetterHelp’s flexible membership options provide you with a wide-array of mental health treatment and services outside of just individual therapy session. These services can include asynchronous messaging, a feature that allows you to message with your therapist throughout the week in-between your sessions. Further, BetterHelp memberships grant you access to a journal feature, as well as the opportunity to attend classes or support groups. Classes are psych-ed presentations provided by numerous therapists on the BetterHelp platform. These classes offer course topics on areas such as boundaries and relationships, counseling theory, as well as grief. Groups are peer spaces where you’re able to collaborate with other BetterHelp members in a facilitated discussion surrounding certain topics like grief, depression management, as well as chronic pain. 

Rest assured, there are a wide-array of options available to you when you work with a licensed mental health professional on BetterHelp. I hope that this provides you with more insight regarding an appropriate decision for  mental health services from a therapeutic provider!