Is the service covered by insurance?

I just want to know if my insurance covers the services offered. I have Blue Cross Blue Shield and I am wondering if Better Help is covered under it. I would appreciate the feedback.
Asked by question101
Answered
11/03/2020

Hello, I understand you'd like to know does BetterHelp accept insurance. Unfortunately, BetterHelp is not covered by any insurance provider. However, BetterHelp offers financial aid for which you can contact their customer success team. If you seek providers covered by your insurance, you can get the member line on the back of your insurance card. They can then provide you with a list of In-Network providers that may do therapy. Alternatively, you can log in to your insurance portal and seek therapists within your area and insurance plan. With this list, you must contact persons to see who may be accepting new clients. Another option would be searching Psychology Today for therapists in your zip code who take Blue Cross and Blue Shield. This way, you can read several profiles and see who may be a good fit for you based on what you read. It is important to remember that, sometimes, people may not be a good fit for you, and it is okay to search until you find the therapist you feel most comfortable with. While some therapists may do video and phone sessions, many will also provide in-person therapy as suits you and them. When you contact your insurance provider, you may want to inquire about coverage for telehealth therapy beyond the COVID-19 pandemic. This can help you make a more informed decision about any offline provider. BetterHelp and this structure differs from traditional insurance-covered treatment and is therefore self-pay. Due to being able to message at any time, as well as having live chat sessions, BetterHelp may not be able to be covered by your insurance. It is unknown whether that may change, but now insurance companies do not cover therapy on this platform. If you choose this option, you can always seek help from BetterHelp support regarding the information on plans and help with paying. BetterHelp may also provide a trial period to try the system and decide whether you like it and want to subscribe. Whichever choice you make, congratulations on deciding to put yourself first and seek the chance to be a more whole you!!

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