How long do sessions last? What's all included in price?

What is all included in price? If we aren't able click with our counselor what happens then? I'm disabled and live on a fixed monthly income, so while the price is most likely a fair price, I would just like to know how often will we be able to utilize our therapist?
Asked by Autumn
Answered
02/25/2021

BetterHelp changes the way people approach their mental health and help them tackle life's challenges by providing accessible and affordable care. 

You can get therapy in four ways:

  • Exchanging messages with your therapist
  • Chatting live with your therapist
  • Speaking over the phone with your therapist
  • Video conferencing with your therapist

You can use different ways at different times as you wish, based on your needs, availability, and convenience.

The cost of therapy through BetterHelp ranges from $60 to $90 per week (billed every 4 weeks) and it is based on your location, preferences, and therapist availability. You can cancel your membership at any time, for any reason.

BetterHelp will match you with a therapist, but if you don't click, they can also help you get matched with another licensed therapist who might be a better fit. When you change therapists, you will actually have the ability to browse a list of currently available therapists who should fit the preferences you indicate. 

(MSW, LCSW, CCATP)