Effective online therapy tailored to you, trusted by millions

BetterHelp, under parent company Teladoc Health, is one of the world's largest online therapy platform, committed to making affordable therapy and counseling services available to more people worldwide. Offering a convenient alternative to traditional counseling, BetterHelp enables users to connect with qualified mental health professionals for compassionate online counseling anytime, anywhere.

Yes, a large and growing body of evidence has demonstrated the effectiveness of online therapy for a range of conditions and concerns. For instance, a study conducted in 2017 concluded online therapy to be effective in the treatment and management of various mental disorders, further cementing it as a proven form of mental healthcare.

See our sources below for more information.

In virtual therapy sessions, an online therapist can draw on a variety of therapy approaches to meet an individual's mental health needs—just as they might during in-office therapy. Common approaches include cognitive behavioral therapy, dialectical behavior therapy, psychodynamic therapy, interpersonal therapy, talk therapy, client-centered therapy, and acceptance and commitment therapy, to name a few.

Online therapy can help individuals with a wide range of mental health conditions and concerns, including depression, anxiety, stress, burnout, social media addiction, pre marriage counseling, relationship issues, panic attacks, anger management, family conflicts, trauma, self-esteem, and much more. In online therapy, individuals can develop healthy coping skills, gain valuable emotional support, and discover practical solutions to improve daily life.

No, therapists on the BetterHelp platform cannot prescribe medication. For individuals seeking medication management services or other psychiatric treatments for a serious mental illness (e.g., schizophrenia, schizoaffective disorder, borderline personality disorder, etc.), online therapy may not be an appropriate or sufficient treatment option, and other forms of mental health care—including in-person therapy options—may be necessary.

To find your right therapist, we have you answer a few questions about yourself, your experience in therapy, your current mental health, and your personal preferences for a therapist; based on your answers, we then match you with a therapist in as little as 24-48 hours.

In your initial consultation or first few sessions with a therapist, you can ask yourself if you feel comfortable opening up, feel heard by your therapist, and if their approach to therapy seems to resonate with you. There are many therapists on the BetterHelp platform—over 30,000 to be exact—so if your current provider is not the right fit, there are many other options to explore.

Yes, this is one of the key benefits of an online therapy service like BetterHelp: if you are not happy with your current therapist on the platform, it is easy to switch to a different therapist for no extra cost.

Yes. BetterHelp has joined with major insurance carriers in select states to provide in-network therapy coverage. Coverage may vary by plan, provider, and therapist availability. Insured members pay an average co-pay of around $19 per session. Average co-pay is based on current insured BetterHelp members. BetterHelp also currently accepts HSA/FSA cards and is recognized as an eligible expense by most HSA/FSA providers. For users who have insurance, you may consider checking with your therapist to see what insurance plans they accept, and you can also check with your insurance provider to confirm your insurance coverage or reimbursement for online therapy.

Online therapy through BetterHelp costs around $70-100/week, depending on factors such as your location, source, preferences, and therapist availability. For insured members, cost can depend on your insurance plan and coverage and therapist availability. Some employers may offer BetterHelp through their employee assistance programs, so you can also check with your employer

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